Terrible service - Urfa Bistro Los Altos - Kaufe eine Reservierung
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🤮 1/5 - Terrible service
By 👻 @Miss C, 01/31/2020 3:00 am
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First of all, let me just say if there is zero or negative star for this restaurant, I would give this for their service.
I walked in at 5:30 for dinner, ordered, and food took a while to come at 6:00pm. At 6:10pm, I finished my appetizer and the manager(?) came and told me to leave in 20 mins because someone booked the table. At that point, the rest of the food has not come yet. And there were also a lot of empty tables at the restaurant.
I told him that doesn't make sense because you have many tables, and that he should have let me know when I came in. He gave me a temper. I didn't wanna argue with him so I just asked him to give me the cheque, and cancelled the rest of the food.
I took some pictures of the restaurant becase i just wanted to prove how empty it was when he asked me to leave for my review. He took away my food immediately, and said I cannot take pictures.
I cannot believe he works in a restaurant. I feel sorry for the restaurant if this is the manager, because if the manager is like that, you can imagine the rest.
There are easy solutions he could have done but he did none of that
1.) apologize for not telling me in advance
2.) offer to move me to another empty table
Instead, he asked me to leave when the remaining food hasn't even came yet. Ridiculous!
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