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🤢 2/5 - Check the wine you ordered!
By 👻 @Departure67457607135, 04/26/2022 3:00 am
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We were dining on the Saturday evening before Easter and were hoping for a repeat of our previous experience. Sadly this wasn't to be the case and I urge all future customers to check the wine you order is what you get. We ordered a bottle (from the Reserve wines section) of 2015 Amarone from Castelforte, Valpollicella, Italy. A sumptuous and expensive red at £58.... an Easter treat.....Or not as the bottle brought to the table was not what we had ordered. As the bottle was being uncorked I asked whether it was definitely the Amarone and was assured it was. I was puzzled that the label showed that the wine was from the Casalforte estate but it wasn't an Amarone. To add to the confusion it was a 2018 and not 2015 as stated on the wine list. Anyway after an initial sniff and swallow and a bit of a debate with the waitress we agreed to return the wine as it palpably wasn't what was ordered. I can advise that we would have been charged £58.00 for a bottle that has a retail value of £12.50 - the actual Amarone we hoped to have has a retail value of closer to £30.00 I re-visited the wine list and ordered, from the Reserve list (should have known better....) a 2019 Bichot Veilles Vignes Pinot Noir at a £40.00 price tag.... The bottle duly arrived and this time it was what was ordered except it was the 2021 vintage. I didn't think I'd compound the awkwardness by asking why the vintage advertised didn't match the label. Starters were poor but mains and puds were excellent. 2 stars?
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