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Puttshack, White City London Reviews from The Last Year
Great family experience
We visited with our adult children and we were greeted upon entering, we made our way to the bar to get a seat and before we could pull a chair out let alone take our coats off the staff were there asking for our order, which I did not appreciate. We all ordered cocktails which were delicious although over priced even for London. We then went to play our round (on the emerald course) the course was great but it only took just over 20 minutes to complete. So is a very expensive experience although great fun. We then went back to the bar and ordered another round of drinks. They were delivered to the table and the waitress (Ore) asked if we would leave a review, which I responded that we would and then instead of leaving us to get on with our conversation she stood there and wanted me to do it there and then. She wrote out the website details on here order pad (Google 🙄) and when I told her I would not be doing it until later she was very put out and actually quite rude. I am always happy to leave reviews but I do t expect to do it with the staff watching over me, hence the 4 and not 5 star review.
Amazing first time experience.
It is an amazing place to go for a date and have fun as well as having drinks and yummy food. The staff there is really helpful and nice. It was our first time visiting Puttshack and definitely not the last one. I highly recommend going there with friends and family.
What a good time @ Puttshack
Going thru the Westfield centre I spotted the place and step by to check what’s inside, immediately I been spotted by one of the staff and ask how I am and I been explained all the games so I decided to play one and it was amazing. Staff was really friendly and I also had food it there which was pretty good too. I definitely recommend going there and will come there more often with friends.
Daniel's got jokes
Friendly staff! Cool holes! And pretty good fun! We were served by Daniel, who was friendly and helpful Definitely recommend!
Recommended!
Without a doubt the best mini golf course I've been to. Great courses, helpful staff. During the day, absolutely brilliant to bring two 12 and 15 here.
Great night
Arjun was great helped us when stuck and very polite great place would recommend to friends and family was a great nights
Amazing, attentive, great customer experience from the booking to the actual event! Will be back!
Wanted to share how brilliant our experience was. From all the booking support, including handling all my last minute changes by Amrit and Kasilda, to Tanvi who took care of us during our stay. Tanvi was brilliant, super attentive, helped me coordinate all the kids, food timings. A great experience!
Family fun
Amazing little indoor mini golf. So much fun for all ages. They have 2 or 3 paths to follow and each digitalised, so no cheating! Quite hard some of the putts, but super fun and if you're competitive, this is great. Round the corner you have a cinema, places to eat, I think a flip out and game box which is also great! Lots to do.
Appalling lack of customer care
Went to Puttshack with my family as a 'test' for son's birthday party (booked for the following week). As it was a hot afternoon, tried to order x2 coca-colas for my young children as we had 30 mins wait between playing two courses, only to be refused any drinks due to a till system error. In spite of offering to pay when the system came back up, and spending £84 on minigolf, it was clearly too much for Puttshack to reinvest a penny back in their customers. Manager's attitude was appalling, could not care less, and treated us with contempt. Would not recommend visiting and now regret committing to the birthday party booking, before having tested the venue myself.
Great fun
Good fun, well organised, nice variety of challenges, good staff. The only problem was having customers too close together and waiting around to move to the next hole, and it was a bit expensive for how long each game is.