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Moretti Caffe Toronto Reviews from The Last Year
The space is great, attached to the Home Societe furniture
The space is great, attached to the Home Societe furniture store and very nicely outfitted. However, the cafe vibes are off as they seem to actively discourage patrons from lingering. They don't serve tap water even if you are eating there, they stalk your table and clear item like they are worried you will take them and they don't serve the tables if you are ordering from the cafe. We stopped by for a quick rest and had a cookie, but quickly made our way out as it wasn't the most welcoming of spaces.
Lovely, well placed hotel but over priced
Great location apart from the homeless tents at the end of the street. The gym is open early in the morning which is great if you are using it but not if you are trying to sleep as you can hear the weights and machines thudding through the building (2nd-floor room) The restaurant is overpriced and over-salted food. Overall, quite poor value for money.
Great downtown spot!
Great overnight stay at the Soho when I added an extra day on my convention. Excellent room, and great tub! State of the art gym, pool, and hot tub. easy walk to the convention center. I’ll definitely look out for the Soho next time I visit. I recommend it highly!
Who doesn't serve tap water for free? Food is decent.
Snotty is an understatement. Never going back.
The Heated Floors in the washrooms start my day with that warm feeling
I love staying at the SOHO, I think I choose this hotel because I love the washrooms heated floors which I find very comfortable and enjoyable. The room layouts are well thought out where you can dress near the washroom and have access to your wardrobe away from the actual room. I also enjoy the work desks as they usually overlook the windows and the activities outside. The furniture is well laid out for short meetings and make working away from the office simple and efficient. SOHO is one of my favorites in Toronto because of the proximity to the business sector in addition to the shopping district should my better half tag along during the stay.
Stunned by how RUDE the server/host was.
As we were led to our table, he advised us to be careful with the chair not to hit the wall as, in his EXACT words "the they are very expensive". While rubbing the wall with his hand. Shocked and so offended by his attitude, I bit my tongue while me and my daughter waited for our other party. What was supposed to be an intent special bonding time with my siblings, it turned out to be such a dismay and shame. I didnt ask my family to leave/change venue as they love their food there. But so unfortunate, no more plans of returning. NEVER ENCOUNTERED SUCH RUDE AND SNOOTY ATTITUDE. Very offended to say the least. RECOMMENDATION TO MANAGEMENT- Sensitivity Training for staff, perhaps add "customer service" and people skills to hiring qualifications
Fantastic stay in Toronto.
A fantastic stay at a warm and welcoming property. Staged a multiple day event at property that went flawlessly. The staff were exceptional and the GM David Kelley provided hands-on assistant and was at our disposal throughout. It will be the only property I will stay while visiting Toronto, something you should consider as well.
Great experience!
Customer service was wonderful. The restaurant was beautiful! Overall beautiful hotel. I would 100% recommend and we will be visiting again! I can’t wait until our next adventure to Toronto and staying at the Soho again!
Beautiful and comfortable stay
This was by far the best stay I’ve had in any of my business travel. The room was comfortable, clean and quiet. I got a nice upgrade to a room with a soaker tub and oh man, was it ever nice to have a warm bath after a long day in the office. I wouldn’t hesitate for a second to book here again in the future!
Terrific hotel
I liked everything about the hotel. The room was great, facilities great, the restaurant and cafe were great and the gym is first class. There's nothing I didn't like. And outstanding value. Highly recommended.
Concerns About Room Cleanliness and Amenities at The SoHo Hotel
I am writing to provide feedback on my recent stay at your hotel. While I appreciate the opportunity to share my thoughts, I regret to inform you that my experience, particularly regarding the room cleanliness and amenities, was far from satisfactory. Upon my arrival at night, I encountered several cleanliness issues in my room. Firstly, the ice bucket was dirty and filled with water, indicating it hadn't been emptied or cleaned. Additionally, there were noticeable glass rings on the surfaces, including the tub, which clearly hadn't been wiped down. The bathroom's condition further added to my discomfort. The tub had a visible dirt ring around it, suggesting a lack of thorough cleaning. Moreover, essential items like towels and a scrubber were missing, making it impossible for me to freshen up comfortably after my journey. Another point of concern was the inadequate provision of amenities. There was only one robe available in the room, and no slippers were provided. This lack of attention to detail in ensuring guest comfort was disappointing. Additionally, finding trash already in the trash cans was both surprising and off-putting, as it gave the impression that the room had not been adequately prepared for a new guest. While the bed and bedding were comfortable, these cleanliness and amenity issues significantly marred my overall room experience. I hope this feedback will be taken seriously and prompt a review of your room servicing standards to ensure future guests do not encounter similar issues. Thank you for your attention to this matter.
Nickel and diming at a high price point.
"We stopped serving tap water 2 weeks ago." OK... Surly staff, good coffee/baked goods, great decor. Won't be back, which is a shame.
TERRIBLE CUSTOMER SERVICE! Apathetic servers who don't care
TERRIBLE CUSTOMER SERVICE! Apathetic servers who don't care if you live or die. The Burata dish was more like a dish of tomatoes and a couple spoonfuls of burata cheese. For $24?! Pathetic. The steak was certainly NOT 14oz. It was more fries than steak for $55. Oh and to top it all off, while we were having dessert (before the bill was even brought to us) we were told they were closing in 5 minutes. First and last time. DONT WASTE YOUR MONEY HERE.
This used to be a favorite for a casual breakfast or lunch,
This used to be a favorite for a casual breakfast or lunch, but they have now found a somewhat underhanded way of sliding in a price increase, by refusing to serve water unless you pay $6.50 plus tax for bottled water. If you're there for lunch this can add 20% to your bill. I'll find somewhere else for lunch.
Lovely stay
We loved our stay at the SoHo. The service is too notch. Housekeeping kept up with the room everyday we were out. Very clean and comfortable. We will definitely be back during our next excursion to Toronto.
I would say that food was decent, however they REFUSE to
I would say that food was decent, however they REFUSE to serve WATER! this is absolutely outrageous, especially considering you are consuming alcohol beverages. I phoned public health and hope they resolve this. Never in my life have I had an experience like this.
Very enjoyable stay
Stayed at SoHo while on a business trip. This hotel was amazing, clean, friendly staff, great food! Thanks for the amazing stay. Definitely recommending this place to others! You will not be disappointed at all.
Great location and comfortable large rooms
Staff were very attentive and friendly. The rooms were very comfortable and the washrooms with heated floors felt very spa like and definitely not what i was expecting for my trip. The location cannot be beat as well. 10 minute walk to CN Tower, the arena and many other amenities. Easy walking distance to many great restaurants.
Elegant venue - close to all downtown amenities
The hotel is exceptional - elegant and close to all downtown amenities and sports venues. The only reason that it did not get a 5-rating on sleep quality was that the mattress was a bit too soft and sunken in the centre. Other than that, the service and amenities are top notch!! A full 5-star for the housekeeping staff who pay attention to the small details (like leaving a kettle and assortment of tea bags when I lost my voice one evening). Always my first choice when visiting Toronto!
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