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Hamburger Factory Family Restaurant Poway Reviews from The Last Year
The staff are all great, nice, and welcoming.
Ambiance is nice and relaxed. The only problem is that the food is terrible. I got the chicken fried stake dinner. The veggies were flavorless, and the mashed potatoes were hard, like if they had ben left out or under a warmer for too long, and the gravey tasted like flour. The other person who was with me ordered the stake and frites. The stake was cooked wrong the frites "fries" came out way after the stake and were drowned in butter to the point they were soggy. If you are looking for a place to have a drink and relax with good service and nice people, this is the place to go, but eat elsewhere.
Service was fast and friendly.
I ordered the tank and well done. Food was awesome however the second patty was medium, a bit undercooked. Overall the room is bright on the patio.
We played in the community band festival adjacent to this
We played in the community band festival adjacent to this awesome restaurant today, and my family said I HAD to try their food. Because it was a busy Saturday afternoon there was a slight wait, but well worth it. Our delightful server, Kevin, is clearly a seasoned pro, with a fun quip or quote for every situation. And as a food server at a busy restaurant myself, I loved every interaction we had with him. My Reuben sandwich rivaled the best Reuben I've ever had, the French dip was awesome, my husband loved his burger, and our mom was so happy to get her Reuben on a gluten free bun. The food arrived in a timely manner, hot and freshly made. The house jalepeno ranch was a great highlight for our onion rings. I really appreciated the bespoke service from Kevin, he clearly knows how to read his guests and provide the exact experience they are looking for. I will be back again, hopefully before next year's community band festival.
I was really excited to try out this place, as I heard many
I was really excited to try out this place, as I heard many great things about it. However, I was a bit disappointed with the experience, maybe my expectations were too high. The service here is awesome, I really do like the service here. You can tell people here are genuine and cares for the guests. Even though the service is great, the food was not up to par. Let's start with the fried pickles; the breading was soggy, the flavor was bland, and wasn't consistent. Someone else ordered the fried pickles and it was a lot more than what my plate had. I ordered the beast burger, and again the burger was very bland and the cheese literally slid off the burger. But the onion rings were pretty good, wish the fried pickles were just as crispy! Overall, I would give this place a try.
We went back to the hamburger factory Wednesday to meet
We went back to the hamburger factory Wednesday to meet friends food was not that great service was not great either. My wife got a cob salad and they don't know how to make it had no onions or olives on it she asked for dressing on the side never got it. I had meatloaf didn't seem to be fully cooked and I had to ask for it because we were told it was on a different menu ? I asked about the meatloaf and about the bandit was told yes we have it but on a different menu ? What's the deal every thing I wanted must be on a secret menu. The overall experience was not like the hamburger factory we used to go to I think service and quality are gone and I think we are gone also. We are not fans of the place now.
3.5 - 3.75 stars It's good but I wouldn't say "great."
3.5 - 3.75 stars It's good but I wouldn't say "great." Went for breakfast and it was a little busy but they were clearly understaffed. We got seated reasonably soon considering. Our server took drink orders for a table that got seated after us first. Meh. Yours truly ordered the hash. It was decent. It came served atop cheesy hash browns, with two pretty small poached eggs. The hash itself, while tasty, came in big chunks rather than small pieces; I had to cut it with a knife. Unusual for hash. The saving grace was that they offer coffee cake instead of toast. The cake was warm and delicious.
Hamburger Factory is back! This is the second time I've
Hamburger Factory is back! This is the second time I've been here since the restaurant has come into new ownership. The place looks great, the food was great, & the service was excellent. I have great memories of eating here as a kid & took my kids there tonight and we had a great time. We'll be back soon.
Just visited the HBF and found the quality of the food not
Just visited the HBF and found the quality of the food not at all like we remember. We were not aware they were under new management. They need to definitely upgrade the preparation and quality of food, Won't recommend --- even though the surroundings are worth visiting.
My meal was pretty solid the tritip tacos were magnificent
My meal was pretty solid the tritip tacos were magnificent the fry portion however was horrible the fried chicken was dry and the BLT did not have any tomatoes
This place was absolutely delicious! I ordered the cowpoke
This place was absolutely delicious! I ordered the cowpoke burger that had barbecue sauce and bacon, and my husband got the wagyu burger. We both agreed our food was fantastic. The little cup had what tasted like a chipotle ranch (very mildly spicy ranch) and I could buy that stuff by the bottle it was so good and paired perfectly with the homemade chips. The service was pretty slow, our waitress was kind but never popped back over for any refills but that's okay. The restaurant was fairly busy with the Sunday lunch crowd but we were seated right away. I definitely cannot wait to come back and try an old fashioned milkshake!