MEMORABLY first and (possibly) LAST. - Grand Lisboa Palace Resort Macau - Trade Reservierungs
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- 1 King Bed:52 Sq Meters:40 Inch Flat Screen
- 2 Twin Bed:52 Sq Meters:40 Inch Flat Screen
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- Fountain View: 1 King Bed: 52 Sq Meters:
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- 64 Sqm:free Wifi:2 Wide 40in Flat Screen Tv:
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- Fountain View: 64 Sqm: Free Wifi
- Fountain View: 64 Sqm: Free Wifi:
- Fountain View: 69 Sqm Corner Suite:
- King Bed: Separate Living Room: Suite:
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- 72 Sqm Corner Suite:free Wifi:club Tower:
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- Fountain View: 110 Sqm Corner Suite: Club
- Fountain View: 165 Sqm Corner Suite:
- 275 Sqm Corner Suite:private Spa And Gym:
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- 220 Sqm Corner Suite:private Gym Massage Room
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🤮 1/5 - MEMORABLY first and (possibly) LAST.
By 👻 @AltJacobs, 11/13/2022 3:00 am
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We choose Grand Lisboa Palace to be our wedding eve's preperation and because it had a beautiful art displays and a great garden for photoshooting. Over a month before our wedding we booked online through their main website for 2 separate rooms, one for the bride and one for the groom. We also requested if they could open their garden an hour or at least 30 minutes earlier because we wanted to take photos there before we proceed to our wedding ceremony and stating that it was our wedding eve preparation. Hours later their Front Office called. Stating that they cannot open the garden for us and just have to wait until it opens at 10am even when we mentioned it was before our wedding ceremony on that same day. At this point he offered our call to be transfered to Operations Services to handle our request, I denied because we weren't looking to book the entire garden. We only needed at least 30 minutes to take a some photos. They apologized and offered cake instead. No any other follow up calls nor e-mail regarding the situation. And now, the day came that we were already preparing for our GRANDEST DAY of our lives. My soon to be wife that day and her bridesmaids woke up 5am to get their hair and make up done. The Groomsmen and I were also getting ready. Everything was going smoothly, but the moment our photographer came with his team thats when the stress starts to build up. I proceeded to the reception counter to ask for assistance, from there the clerk asked what's the team of photographers for. I answered its for the wedding preparation shoot. And then minutes later they called and started giving rules and limitations on when entering the garden, where the clerk and I both agreed that 8 members with 1 photographer. And she also offered we could take photos around the lobby with no limitations instead. And to compensate with the misunderstanding they upgraded our room to a suite facing the garden. From here it was going downhill. Later did i know, when my wife and her bridesmaids were going to the garden they were being denied to enter by the security. They went outside the lobby and the security was still bugging them. So I guess the agreement I had with the clerk was just between us and it wasn't centralized with security team. At this point I was getting worried for my wife because I couldn't do much because traditionally the Bride and Groom weren't allowed to see each other until during the ceremony and I know she's getting stressed, on our WEDDING day. From there on end, we just proceeded with what alternatives we had because we still have a ceremony to go to. At the end. There was no garden photoshooting. Grand Lisboa Palace sure did gave us a memorable, first and LAST experience. PS. their cake was served and was still there.
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