3 stars for food only. - Franco's London - Kaufe eine Reservierung
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London's Best Restaurants that are most frequently booked by customers of Franco's London
😒 3/5 - 3 stars for food only.
By 👻 @Taylor S., 02/06/2023 3:00 am
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The one good thing about our experience here is we showed up early for our 7 pm reservation and they did manage to seat us. After that it was downhill. No one came over to our table for at least 15 minutes, not even to take a beverage order. One lady next to us waited so long to be acknowledged that she got up and left. Once we were acknowledged and ordered (wine, a starter, 2 pastas, and a grilled fish entree) the food took over an hour to come out. The truffle pasta was the highlight of our meal. I know that service is different than in the US because they aren't hustling for tips but this was terrible. We've been to multiple countries where tipping culture is nonexistent (including Italy) and this was by far the worst. It seems that they tend to ignore patrons that are younger (than 50) and American. What sets a top tier dining experience apart from a mediocre experience is the service and the service here was subpar at best.
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