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🤢 2/5 - Long Wait for Mediocre Food
By 👻 @Max G, 06/20/2022 3:00 am
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Our dinner experience at Charcoal left a lot to be desired. We ordered the char-grilled cabbage, the calamari, a bison ribeye, a prime beef ribeye and steak fries . The cabbage arrived 2 minutes after being ordered and the calamari about 5 minutes later. Then we waited, and waited, and waited, and waited--for 45 minutes--for the steaks and fries to arrive. Numerous times we inquired about the status of the order, only to be assured that it would be out "in two minutes". The quality of the food is ok-to-good. --The char-grilled cabbage is unusual, but good. --The calamari was ordinary at best. --The two steaks were ok, certainly not worth the price and definitely not worth the 45 minutes wait. --The steak fries were ordinary. --The chocolate peanut butter cake was the best dish of the meal. The restaurant is either badly understaffed or very disorganized. There seemed to be only one waiter for the entire patio. Other tables joined us in vying for his attention. One group of diners brought two dogs, one of which barked throughout the meal, while its owners and the restaurant management did nothing. Charcoal wants to be an upscale steakhouse. The only thing upscale about it are its prices, which are not justified by the quality of the food or the service.
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