pessimo servizio clienti - Ampia Rooftop Restaurant New York - Kaufe eine Reservierung
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🤢 2/5 - pessimo servizio clienti
By 👻 @rmilagros, 08/01/2021 3:00 am
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Ampia in Italian means open space, lots of space, wide (you get the point). The name is pretty accurate for this place as it is...its mostly empty
This place has potential, however the customer service at the bar is horrible and the workers are a joke. Met my friend here (she arrived 30 min before I did), she sat at the bar and no one asked her if she needed/wanted a drink, 15 min later she asked the guy for a drink and he took his sweet time.
When I got there and sat at the bar there were 3 guys at the bar, you would think it would dawn on one of them to offer a c-u-s-t-o-m-e-r a drink. Nope, sat there 10 min and I was never offered one.
Finally, told my friend let's leave and it took them 20 min to get the check, the hostess had to hustle them to get us the check. The hostess was very nice and friendly and she tried to get us to stay and wake up the zombies that are behind the bar, but by then I had lost my patience and was done. Place is cute, but would be cuter if the service was efficient. BTW, the place was empty as you will see on the pics. SMH!
Don't bother here, there are better places in a two block radius to try right on Pearl Street, where the ambiance is better, better drinks and service. Also check out the tiny drink my friend got (after sitting around waiting 15 minutes waiting to served. This tiny thing was $20).
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