Payouts Blocked Because of Sell Through Rate - Zuma London - Kaufe eine Reservierung
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Zuma London Reviews from The Last Year
This is a beautiful restaurant perfect for dinner, an
This is a beautiful restaurant perfect for dinner, an anniversary or birthday. We ordered the gyu no kushiyaki (beef skewers), piri kara hamachi (spicy yellowtail), piri kara maguro (spicy tuna) and california maki rolls. The rolls come with 6 pieces each and their presentation was fantastic. My favorite roll was the spicy tuna. The waiter was attentive and was always making sure we were taken care of. The crunchy hazelnut crunch bar and the chawan mushi desserts were delicious. I would definitely come here again.
Best restaurant!
All was excellent... we had all their signature dishes, and all were amazingly delicious, as expected from Zuma. The ambiance is great, the food excellent and the service unparalleled..
Starting to be a rip off joint
Great meal, lovely evening then you presented with the bill. High service charge which you expect. However waiter who we have had little interaction with demands a 20% tip on top of the service charge. That's another £100 on the bill. When you refuse it creates an atmosphere which takes the edge off the evening. No one wants that at the end of the evening it spoils your night out. There are plenty of other restaurants that dont ask for tips on top of service charge.
Amazing
We went to celebrate our anniversary as a family and we were very happy with the food and service Food is delicious Service is always very nice
'Fun Evening'
Happening place, popular with Indians, nice for a light evening with drinks etc quite good food and then we hung around the bar after dinner worth a visit
Waiters were very sad!
I was overall happy with our experience. There are many things that could be picked upon when you’re paying these kind of prices though. Starting with the waiters that even though very professional and attentive did not smile once in the two hours we were there. Even when they brought my son’s birthday cake out and sang for him they looked like they were at a funeral. The ladies at reception however were cheerful and enthusiastic. The food was good but not exceptional and the portions were tiny. When these types of restaurants charge extortionate amounts for little bits of food they inevitably raise the customer’s expectations which will bring judgement.
Nice food and service, but don't reserve the counter
The food was nice, cocktails were very good. I do not recommend reserving counter seats - the fire from the robata is burning your face and filling your hair with smoke.. Service was friendly and they did help us and moved us to the bar which we really appreciated.
Fancy Zuma Lunch
Walked in without a reservation after shopping @ Harrod’s. It was busy during lunch hour but managed to get seats at the chef’s table. The salmon sashimi and prawn & black cod Gyoza were delicious. I wanted to taste the sparkling sake but the waitress forgot to bring the drink unfortunately!
Amazing food, great environment and excellent service
Zuma was an excellent choice for an upscale lunch when I visited London on one of my trips. Amazing food and excellent service. I had not made a reservation but they fitted me anyway and gave me the best time. Their food is divine and I loved the dishes I ate. The cobe, the grilled or the sushi was an amazing choice. I am so grateful for the people at Zuma for fitting me in and letting me experience their menu. I’ll be back😊
Wonderful lunch with the family.
It was after several months that we went back to Zuma. The menu had slightly changed. We had most of the vegetarian foods, chickenand seafood. I thoroughly enjoyed it. The salad served on the side of the soft-shell crab, was my favourite. The baby chicken was well prepared. The sliced yellow tail and the chawan mushi were exceptional.
Good food, rushed service
ZUMA is a well known Knightsbridge Asian restaurant which everyone should visit at least once. That’s why it is always very crowded, you always have to book it in advance etc. My observations are that the food is definitely very good and creative take on Japanese cuisine, the restaurant is beautiful and the staff tries to be polite. However due to the fact that it is so crowded and so popular , it definitely lacks some personal service, everything is rushed , and you do not feel very special here. The prices are on a high side , as you can pay the same at the top hotel or Michelin restaurant and get totally different service . Basically this is the place to see and be seen, for more special feeling go elsewhere.
Cool place.
Wonderfull food and really cool urban atmosphere. Note it's pricey, mosty of the dishes are just small diches so one will not do it as a main course.
Thanks for the memory
Fantastic dining. Food, variety, wine and service were wonderful. Presentation of food was excellent. Zuma team really welcoming and helpful.
Admittedly “rich person problems,” but there shouldn’t be glitches
This is generally speaking a great place with great servers. Very few can afford a place like this and it’s a special treat to go unless you are unfathomably rich. I hate to be rude, when we had a great evening and we are blessed with having the funds to be able to dine here. As you can tell from some of the negative reviews, it can be very disappointing when high expectations for a very special evening aren’t met. The Robata items (especially simple ones like chicken wings) are wonderful and so is the tempura. All are delivered hot. We have gone regularly since Zuma opened over a decade ago and usually give five stars, but as others have noted, the kitchen (lately) can be a little self indulgent as in being ok with overcooked fish or being unwilling to replace cucumber with avacado for someone allergic who wanted a special anniversary evening for their husband. Sadly, as with that customer who’s review I just read, they can rush the dinner in order to turn the tables quickly and beat the schedule. Sent back overcooked cooked salmon with concurrence of server but it came back again from the robata only slightly less overcooked. Did not send back a second time. Didn’t eat. For almost £500 for three would expect they’d get it right in two tries. The bar substituted Cuervo (😱headache time) for Don Julio in a £13 where the bar called for the premium Don Julio. Would not remake per the written cocktail menu. Instead offered a £23 Don Julio margarita instead of making what the cocktail menu specificed. Even if most wouldn’t catch the trick, they shouldn’t sneak a few extra pence by switching to low grade tequilla . The bar managers may be pleased with thenselves when they look at their margins, but where else do they cut corners or misrepresent and what do they lose when the customer goes to Nobu next time? The vendor (spirit vendors like Don Julio’s distributor) pay bars like Zuma via discounts for cocktail menu mentions, so that’s also not right for a large franchise like Zuma to cheat a vendor.
HORRIBLE SERVICE, HORRIBLE FOOD!!!!! Don't waste your time and money!!!!!!
Yesterday we were in this restaurant! It was our wedding anniversary and we made a reservation in advance, but we were seated in an uncomfortable place between all the guests. When I placed my order, I asked to replace the avocado with cucumber in the roll, since I am allergic to it, the waiter went to find out if this could be done. While he went to the kitchen to find out, my husband had already been brought his order, although it was meant that we needed to bring the food at the same time! The waiter came and said that it was impossible to do this, since they could not slice a cucumber like an avocado, although any child could do this. Then I asked if instead of avocado they could put at least a couple of slices of cucumbers next to me on the plate. The waiter left again to find out, at this time my husband was sitting with a cold order and did not eat, as he was waiting for me. Everyone forgot about drinks. Then the waiter came again and said that if we want a cucumber separately, then we should order a cucumber maki roll separately 🙈 this was the last straw of my patience and I asked to bring this roll any way since we were hungry!!! and again we sat and waited for a long time!!! In conclusion, I want to say that the food was not tasty and cold and it is not worth the money! They couldn't replace the avocado in the £45 roll, but for some reason they put ginger inside, which ruins everything!!!!! I don’t know where this restaurant got such advertising and such prices; in terms of the level of service and taste, this restaurant is comparable to a run-of-the-mill eatery! And by the way, they write about some kind of dress code???? seriously ??? Next to us sat a huge table of people in sweatshirts and sweatpants, as well as on the other side too! I do not advise anyone to come to this restaurant!!!!!
So chic...!
Nice place having 3 different kind of open kitchen... the food mainly fish based was delicious and fresh. The service was perfect and the drinks good too. The atmosphere so nice too. We paid around 120 eur per person. I recommend
Fantastic food and service
Amazing food and service as per usual, fantastic atmosphere always buzzing!! Great vibe. Every time I’m in London I try and visit.
Pleasant business lunch
I attended a business lunch here yesterday and thoroughly enjoyed it. Elegant and stylish, the restaurant is very well laid out, the staff were attentive and the food and drink were superb. if you are dining in Knightsbridge then I highly recommend Zuma.
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Payouts Blocked Because of Sell Through Rate
By 👻 @AlertPerson72, 07/02/2024 1:30 pm
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Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
4 Answers
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Answer from 🥩 @GreatestHope77 (07/03/2024 8:53 am)
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Yes unfortunately they are finding more and more ways to lock up sellers money. Sell thru rate, refund rate, limiting withdrawal amounts ler day and per month (which for me are the same number which makes no sense). Lot of sellers leaving as you can see from the lifetime sales not really increasing. Most posts on here are frustrated sellers which is not a recipe for success
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By 👻 @AlertPerson72 (07/03/2024 1:26 pm)
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Answer from 👻 @FetchingWatch40 (07/03/2024 11:00 pm)
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Man im sorry to hear that, it seems it is a very frustrating issue with a lot of people
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By 👻 @AlertPerson72 (07/07/2024 4:04 pm)
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Answer from 👻 @AssuringStreet16 (08/05/2024 10:26 am)
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I’m sorry to hear about this - I’m a brand new seller on the platform and didn’t realize this was a *thing* - any chance you can point me to the fine print/documentation where this policy is stated (also identifying other caveats like this would be appreciated)?
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By 👻 @FatefulRelation46 (08/25/2024 10:05 pm)
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Answer from 👻 @FatefulRelation46 (08/25/2024 10:17 pm)
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you just have to get more sales to raise it up. seems daunting but doable
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