Great food and service! - Wooloomooloo Steakhouse (Singapore) - Kaufe eine Reservierung
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😍 5/5 - Great food and service!
By 👻 @mad4bags, 03/21/2022 3:00 am
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Had dinner at Wooloomooloo to celebrate my husband's birthday on Saturday 19/03/2022. I have been here many times and I especially like their value-for-money set lunches. It is my go-to for meals when I want nice ambience and reliable food and service.
We had the iceberg lettuce with lump crab salad, a tomahawk steak, the baked potato and a few other sides. Every dish was done to perfection and I loved that the staff make suggestions so that we do not over order and waste. They plated the salad for us separately (there were 4 of us) and recommended we order more sides only after we were served and sure we needed more.
The staff checked to make sure that the food was done to our satisfaction so I was surprised to see another table of diners kick up a fuss over the doneness of their steak. And they complained after finishing 90% of their steak! . In my opinion, any diner that has any issue with their food should bring it up after 1 or 2 mouthfuls or even on sight, seeing as any burnt parts of a steak is immediately obvious to the eye. If you complain after eating 90% of it and demand a refund, that is very unfair to the establishment. After all, they did polish off 90% of an inedible steak!
My personal experience with establishments like Wooloomooloo is that they will ask about the food if a large portion is untouched. That gives diners a chance to bring up the issue for the restaurant to address if the customer was shy to bring it up initially.
To add insult to injury, I think these diners left some bad reviews too. I hope people reading these reviews check the number and type of reviews left by such reviewers. Some people are just impossible to please (all 1* reviews with so much bitterness) and some just decide to leave a bad review (having never ever reviewed any other place) because they could not get a free meal. That’s horrible and I’m finally leaving my review because I feel hard done by for the staff and want to set things right.
I am a steak lover and have been to all of the steakhouses we have in Singapore. Wooloomooloo might not be the most expensive steakhouse in Singapore but the quality of food and service (given the tight labour market) is up there, if not better, than the rest of them.
The F&B scene is just recovering from a scalding two years. Let’s be reasonable and not give them an unnecessary hard time.
Kudos to the Wooloomooloo crew for their patience with cheap diners.
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