AppointmentTrader FAQ - Wicked Craft Co. Boston - Kaufe eine Reservierung
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Wicked Craft Co. Boston Reviews from The Last Year
Customer service, horrible.
I didn't cancel 24 hours before my reservations and was charged $50 for a no show basically. I tried calling this establishment at the moment it opened as well as sending a message through open table. in the middle of the night I started feeling ill. I don't want to be in an establishment spreading germs and possibly getting anyone else sick and they refused to refund me $50 for the reservation. Don't get sick people, there's no empathy for you. They will not refund your money due to unfortunate circumstances. They said "yeaaaa, there's nothing we can do" but you can definitely can. As fast as you took it you can give it back.
My friend and I went here on a Thursday for a girls night
My friend and I went here on a Thursday for a girls night and we were EXTREMELY DISAPPOINTED! Although the restaurant was beautifully decorated, it did not take away from the lack of friendliness and slow service. Upon entering, we were asked for ids and given a seat along the window. The street view was nice, people watching. However, we waited 8 minutes before someone even came to bring water. When the waiter came over, he never introduced himself or even seemed interested in explaining the menu as this was our FIRST time there. We ordered drinks that took so long to get to us. As soon as he set the drinks down, we were asked what we wanted to eat. The menus were taken and we sat for several more minutes before being brought our food. While eating, we were never asked for refills or anything. The food was OK, nothing that you would be seeking but great if someone is treating you to a meal (maybe). At the end of the meal, i went to order another drink, asked the waiter for a menu and never got it. When he finally came back, menu in hand, i told him i just wanted the bill. Do you know, for a party of 2, GRATUITY IS ADDED?!? So on top of terrible service, we were forced to pay a 20% gratuity to a very undeserving waiter. I WILL NEVER GO HERE AGAIN!
This place is really fun and good experience for a
This place is really fun and good experience for a birthday or celebration. Their drinks all have great presentations. I love the different options for espresso martinis. The food is okay, average but again the presentation was great. The service is not the best in my experiences so far and I have been several times now. Great vibes and decor inside though.
I've gotten drinks here before, and I highly recommended
I've gotten drinks here before, and I highly recommended this restaurant to my friend while we were planning a dinner during my visit to Boston. However, my experience was very different this time. When making a reservation, we were explicitly told we could come in at 7:00 for a window seat, or 8:30 for a table. If this restaurant claims a reservation only guarantees a spot in the restaurant, and not a specific table, then that needs to be communicated to the staff, so the customers understand this as well. If we were told we would be sitting on bar seats facing the window, we wouldn't have a problem. I also work in the service industry, so I'm very aware of how reservations work. When we were told the two empty tables needed to accommodate two parties of two, that was totally understandable. However, My restaurant also has window bar seats and tables. I always let my customers know when making reservations because it is two completely different experiences. Sitting at a window bar with three people makes it extremely difficult for the two people on the ends to have a conversation. Not to mention the people walking the streets and staring at me while I'm eating. All I'm saying is the communication we were given over the phone changed our dinner experience entirely. The food wasn't that great either, so there wasn't much to make up for. Our server was great, so I will say this restaurant has a fantastic team. I've seen the way the owner responds to negative reviews, including the one my friend had written who was with me when this happened. A simple apology on behalf of the staff's communication could've gone a long way. tldr: When dining at this restaurant with a party of three, be aware that you could be sitting at a window bar instead of an actual table. This changes your experience :)
I made a reservation for 3 people on 4/13/24, and had
I made a reservation for 3 people on 4/13/24, and had called fairly in advance (perhaps Thursday? I can't remember). When I was speaking to the person on the phone making the reservation, she told me that I could come in at 7:00 to sit at the window bar, or 8:30 to be seated at a table. I opted for 8:30, as I would prefer to look at my friends who were visiting from out of state and this was the few hours I had with them. When we arrived at 8:25, we were told that our table would be ready in a few minutes and they were just waiting to clear it out. We said great, and we sat at the bar. It was a little tight, but we made do. Thats when trouble started. The Hostest (Bethany) came up and apologized profusely but said that we would not be getting a table, and instead it would be the window bar. If you haven't been inside the restaurant, this is a little bar area that looks out to Salem St. People walking by will stare at you while you eat, which is super uncomfortable. I was, obviously, disappointed. We understood that things happen, but if we had known this we would have come at 7:00 instead? We were promised a table, and compromised the time, only for the exact opposite to happen. Then, one table cleared as my friends and I were drinking our drinks, and I went up to the host and asked if we could get switched to that table. She said no, with no real explanation (not that she owes it to me, I just was confused.). So then, I asked my server the same question, and they went up to the hostess and asked about the now TWO empty tables. Both of which we could not sit down at. So my friends spent the whole night sitting side by side, trying very hard to include everyone in the conversation. It wasn't horrible, but it wasn't the best either. And we were promised one thing only for it to not work out, which we understand happens but it was frustrating. One note I want to make. The hostess, Bethany, was as sweet, understanding, and accommodating as possible. She did no wrong and I appreciated how honest and accommodating she was for us, even if we weren't able to get a table. She explained why this may have happened and what not, and it made a lot more sense. So I want to just make it clear, she is a fantastic hostess and was not the reason behind the mix up, and this review SHOULD NOT reflect poorly on her. Overall, I'm giving the restaurant 2 stars. The whole experience was disappointing. The drinks (I got purple rain) was extremely strong and hard to sip, the food was mediocre, but very expensive, and the seating was messed up. On top of all of this, we had people staring at us while we ate because of the window bar seats. But this is truly not fault of the team last night. My server was fantastic and understanding, kind and helpful with all of us making a fuss, and the hostess was incredible as I previously mentioned. Even the guy who took our drink -- Nico?-- was fantastic and did an excellent job at communicating and working with us. So would I go back again? Probably not as a special trip. But if I'm in the area and they are available (or I have a reservation, where I am GUARANTEED a table) I would go back. Thank you so much to the team last night for working with us, I'm sorry we made such a fuss. You guys have a tough job and deserve to be recognized for the positives, even when there are shortcomings!!! EDIT: per the request of the owner who so delightfully responded to me, I am happy to make a change. Yes, I made a reservation for 3 people at a TABLE, which is what I was told on the phone by the hostess. I was told I could either sit at the window bar, at 7:00pm or at a table at 8:30. There was no clear communication from the hostess who answered the phone on whether a reservation just 'guaranteed a spot.' Instead, she told me I was guaranteed a table. I was not asking for anyone to give away tables as I don't see the seating chart because I am not an employee. Instead, I was asking for clarification because it was confusing. If I was going to only actually be given a window bar seat, we would have just come in at 7pm! Instead of waiting an extra hour and a half for a table that never happened. As someone who has worked in customer relations and as a hostess for several years, I would suggest two things: 1. Train your hostess' better so that communication is clear that there is no guarantee of a table on a busy Saturday night. If I was told that, then there wouldn't have been a problem to begin with. 2. Train your leadership team (the owners) on how to have polite, appropriate conversations with disappointed patrons who were only trying to let the general public know about the experience. The level of professionalism that is written in this owners reply is really appalling. If you'd like to see more of the owner's attitude towards people leaving legitimate reviews of completely valid concerns do your own research and read the google reviews.
Didn't live up to expectations.
Food was bad and overpriced. We also both got sick after eating it (pretty bad food poisoning). Music is way too loud to the point where it is impossible to have a conversation. The only thing worthy of a star in this review was one of the cocktails (poison ivy), which was actually tasty. Overall wouldn't recommend.
Wicked craft is my go to spot for celebrating everything
Wicked craft is my go to spot for celebrating everything and anything. It does not matter what night of the week it is- any meal here is a party. From the inventive and massive meals, to the fun staff to playlists that catch a vibe, Wicked Craft just gets it.
Delicious & delightful
Don’t let the decor – a homage to 1980s Miami? – detract: the food is delicious, portions are generous, cocktails are fab (and alarmingly more-ish), and the staff are cheerful, courteous and efficient. Add to your ‘lunches must-do’ list when visiting Boston.
Amazing food, drinks, and service! The vibe of this place
Amazing food, drinks, and service! The vibe of this place was so cool and the music is just loud enough to be fun but you can still hear the people you're sitting with! I got the Italian sunrise and it was exquisite! My friend got a delicious and very cool looking Bloody Mary! Highly recommend!!
Wicked is one of my favorite place to go, I love the vibe
Wicked is one of my favorite place to go, I love the vibe the decor is beautiful, staff are very friendly and amazing. The food is delicious as always and their cocktails omg amazing very creative.
This place is super small and unaccommodating!!! The owner
This place is super small and unaccommodating!!! The owner approaches everyone like hes better than them. Not going to return.
Boston's Best Restaurants that are most frequently booked by customers of Wicked Craft Co. Boston
Booked 3 times by Wicked Craft Co. Boston customers.
Ranked #26 in Boston's Best Restaurants.
Booked 1 times by Wicked Craft Co. Boston customers.
Ranked #32 in Boston's Best Restaurants.
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
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Click on "Take off the Market Option" in your portfolio
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Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
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Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Changing restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
I've earned $150 in a transaction and am not able to send this to my account. It's been rejected 3 times because I'm asking for too much?
The customer support function has provided zero responses and there are so many fees on the deposit process. What the heck? Has anyone been able to withdraw $ from earned bids?
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answer