Quality was good but the service ruined the eveing - WAKUDA Las Vegas - Kaufe eine Reservierung
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🤢 2/5 - Quality was good but the service ruined the eveing
By 👻 @John F, 02/04/2023 3:00 am
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Wakuda is located in the Palazzo tower of the Venetian Hotel and Casino. Being we were staying at the hotel is seemed a good choice for dinner. We made reservations but still the only open tables were in the bar area. The ambiance was dark and warm with inviting art adorning the wall however the music in the bar was quite loud so conversation was quite difficult. We ordered drinks and our food at the same time. I chose a sake flight which was selected to pair with our food choices and it was quite enjoyable. Unfortunately, here is were things started to fall apart. Our second paring came before our first and we ordered the duck and after an extensive amount of time we were informed that the duck was out. One of our course was the Kanpachi Carpaccio and it was quite good. As a Replacement for the duck we ordered the Surf & Turf Flambé and it was quite good. I spoke to the manager and she asked me what they could do to make things right and I told informed her "it was up to her" They did take off one of the courses from the bill however she never circled back around to speak with us and we were just left to figure things out upon receiving the bill. We do not see us returning to dine here during our next stay in town. See you on the trail and please try to remember to treat with dignity and respect, all whom with you come in contact John F
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