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Ranked #4 in Newcastle upon Tyne's Best Restaurants.
Umai Mi Oriental Kitchen Newcastle upon Tyne Tripadvisor Reviews
Latest Reviews On Tripadvisor
32 Reviews
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Disappointing and bland
Visited a few years ago and itโs really gone downhill since then. The food generally was average at best and really bland. What we received had little resemblance to what was promised on the menu with key ingredients missing. The Gyozas were especially disappointing, slimy and tasteless with an overpowering vinegar dipping sauce.
Be the first to ReplyExcellent lunch out
Extensive menu, friendly staff and quick service. Both had sizzling hot plates which were tasty, hot and very generous portions.. We will definitely be back to work our way through the menu.
Be the first to ReplyUmai in mi tummy!
Fantastic service and amazing food. I'm salivating just thinking about it now. The sushi was the standout for me and I would definitely visit again and recommend it to everyone. 11/10 ๐
Be the first to ReplyFantastic meal
The young lad that served us was very prompt and very polite. Food was fantastic as always! Would recommend the salt and chili prawns!
Be the first to ReplyGreat Portion sizes friendly service and confident gluten free catering
Food is delicious and cater for gluten free with confidence. Service is excellent we were mainly served by Joanne who went out of her way to ensure we were happy. Great value for money and portions sizes are really impressive and we will definitely be back soon.
Be the first to ReplyAverage
Usually this place is amazing, but tonight one person in particular let it down. Food was good, but the woman (black hair and tatoos) that sat us down and gave us menus (well she didn't give them to us, she threw them on the table in a pile and walked off) is a definite let down for the place. No conversation, no offer of drinks from her, no explanation of all the different menus thrown on the table. If you don't have customer service skills then hospitalit isn't for you!
Be the first to ReplyGood oriental restraunt in town
Very nice restraunt, good mix of food, prawn miso soup was extremely good. Atmosphere was very pleasant and staff were all friendly.
Be the first to ReplyVery pleasant time
Stunning food and plenty of it Joanne the front of house was very attentive,pleasant and polite, also explained everything to us and made the ordering process so easy. Food, like I said, was spectacular and large portions too. Prices are what you would expect to pay if not a little cheaper.? For food and drinks. Very good value for money and we will be back.
Be the first to ReplyNice visit and gorgeous food
Amazing food and super lovely staff! I love all the vegan/vegetarian options and the prices are reflected in the portions and quality of the food. I came here with my dad and we both thoroughly enjoyed our meals. Compliments to the chef & staff :)
Be the first to ReplyPrices hiked, restaurant unavailable so sit in the mall.
Gone really downhill. Regular for years with family of 7. Went as a couple for the first time in a couple of months. Had to sit outside in full view of the mall rather than inside with the cosy views of Newcastle as inside 'was closed' Prices have been massively hiked up. Service not at all friendly. Won't be back
Be the first to ReplyLaid back enjoyable experience
Really enjoyed visiting this laid back Japanese restaurant. Staff were really friendly and the food portions were tasty and HUGE.
Be the first to ReplyWaga-who?? A new contender is in town...
OK first off, the bad stuff... It is in a mall... However, after that all pretty good. Good selection and reasonable prices. Service was a great because we met what felt like the whole team... The Italian fella was our fav as he was very friendly and the (Polish?) hostess who seated us.. and Joanne who took the bill and asked us to leave this review (I said it was going to be funny but I may have let her down). The food was good, esp my sushi but didnt come with ginger (which is just weird)... and the dumplings were great tasting but could have done with one or two extra pings (add garnish guys?!).... I would say worth checking out... A nice newcastle spot (even if it is mall-ridden).
Be the first to ReplyTerrible
I came to this restaurant with two of my friends ordered sharing platter for two which was very small and TUNA maki rolls. Food came duck on the platter came cold after asking three times the TUNA maki rolls didnโt come while waiting for 25 minutes having to catch staff attention for none came to ask how meal went very rude and when the TUNA maki roll came it was small and the wrong thing they gave us samon maki roll which was not what we ordered. I will not attended this restaurant again and not recommend it to anyone else. We are 14 year old girls who got treat differently to the rest of the customers who came after us getting more food and better service and getting checked on very disappointing and rude
Be the first to ReplyGood food good portions
Had the 2 course deal in restaurant week, only ยฃ15 per person Great flavour a lot of food, could no where near eat it all Chai Su pork was fab and the duck donbouri perfect Pleasant staff made us welcome
Be the first to ReplyGreat Food!
Great food and value for money with the 2 courses for ยฃ15. Friendly staff. We come often and never had a bad meal yet.
Be the first to Reply5/5 place
The Katsu chicken curry is absolutely delicious and the portion is huge !!!! The staff are friendly and very welcoming. No problems whatsoever the two times Iโve been :)
Be the first to Replyamazing food
Iโve been here twice and would definitely recommend. The portions and prices are great. The spicy tuna sushi was so fresh
Be the first to ReplyAvoid at all costs!! Rude staff, mediocre food, upset stomach
My husband and I dined on the 10th Dec. We arrived at the restaurant and we told the restaurant closed at 10 which was fine it was 8:45 however the staff tried to rush us from the moment we sat down. Food was not available- all of which seem to be fried so I gathered they had turned off the fryers early. The staff we rude and lacked customer service. Part of my husbands dish was so late and we had nearly finished the main which was a substitution anyway. The staff were clearing up around us and carrying out bin liners through the restaurant in view of diners. We spoke to the manager who wasn't interested in resolving the matter and continue mopping the floor. Later that night my husband spent the evening in the bathroom with food poisoning. I wish we had trusted our instincts and left without ordering.
Be the first to ReplyReasonable
Menu unclear as to what was available in the meal. For the price the meals are exceptional, however one of our meals was small and did not meet the expectations of the menu description. The service was fantastic and overall, we will be back but it would be nice if the menu was tweaked slightly, and it made our gay day fabulous!
Be the first to ReplyExcellent
Great food and service , the woman who served us was so nice and helpful and she even packed up our remaining food to take home with us , definitely worth the money .
Be the first to Replydonโt go
where to begin. first of all the people in front of us were fully inspecting the menu as if they were some sort of food critique or thought they ran some sort of food youtube account. like wtf scan the menu and then leave? anyways, one of the waiters waved at us indicating she was going to seat us after we viewed the menu (couldโve honestly passed out on the spot looking at them prices) and then walked straight past us into frankie and bennys???? like get a grip if you love it that much just work there. right so we finally get seated by this very awkward waiter who didnโt even acknowledge us properly and set the table to weirdly. the food looked good in pics but then it came out and honestly it was DIRE. please save your taste buds, if you love yourself just save your taste buds. Anyways just avoid. the restaurant is a discrimination to japan and if you eat here you are a racist.
Be the first to ReplyLovely all round
Beautiful food, big portions, all lovely and fresh. Served by Ana who was so helpful and so lovely! Would definitely recommend!
Be the first to ReplyAlways GREAT service from Ana
The food is delicious, very good treat to yourself! All the staff is very kind specially Ana. The window seat is my favourite place to be and Iโll be back soon
Be the first to ReplyAmazing food!
Came with my friend, food was amazing! Ana was very kind server. My only regret was I wish my stomach could handle ordering more dishes to try more things! Next time maybe
Be the first to ReplyAmazing service, amazing food, amazing
From the very beginning we felt welcome. Dei especially was so friendly, kind, and accomoating to us for the entire time. Food was great as well. Can't ask for more
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