This place was so neglectful to us from the time we arrived. - Tsurutontan Udon Noodle Brasserie - Boston - Kaufe eine Reservierung
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🤢 2/5 - This place was so neglectful to us from the time we arrived.
By 👻 @Angel L., 02/05/2023 3:00 am
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We were greeted kindly as we came in and given the wrong seat for regular dining instead of hotpot (which is what we reserved). Then proceeded to tell us when we tried to correct it that they didn't have any other hotpot tables available. Once speaking to the manager again they finally fixed it. The first table we sat at took a while for someone to come and ask us if we would like to get something started. After moving to the hotpot table it was the same issue but it would have been even longer if we didn't have to get up and ask someone to pay attention to us in the corner. Once things got started and we placed our order the broth was brought over to us and the plate to keep the broth warm and boiling was not even on let alone plugged in. Our sushi came out pretty quickly but one of them was completely forgotten about and not even put in but kindly the manager took care of it for us. This places has potential to be a great place to visit but it's obvious they are attentive to some guests and what I felt like not all.
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