AppointmentTrader FAQ - Tocaya Modern Mexican Mall 10250 Santa Monica Blvd #2300 Westfield Los Angeles, CA 90067 United States Los Angeles - Kaufe eine Reservierung
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Tocaya Modern Mexican Mall 10250 Santa Monica Blvd #2300 Westfield Los Angeles, CA 90067 United States Los Angeles Reviews from The Last Year
Where to begin.
The food is amazing but the service is on another level. Visiting on a busy Tuesday night (taco Tuesday) I was very impressed with the speed of the service, cleanness and how welcoming this location. A quick shout out to Danny, Carina and Irene for the amazing service to make sure our order was perfect. I would highly suggest coming here after a long day to chow on the tacos and drinks. I think I found a new home to come. 10/10 on all levels
The passion fruit margarita is a MUST! So delicious.
The chips and guacamole are great too, with pomegranate bits. Service was quick & staff was friendly. I have yet to try their food, so I'll be back! Update: I went back the following day for lunch! I grabbed 2 of the birria tacos. The black tortillas and the plating was were aesthetically pleasing for me. Let's talk about the flavor though! Wow, I was not expecting it to be so savory. The birria here taste pretty authentic! My favorite part had to be the pickled onions, I am a sucker for those and they put the perfect amount. I was definitely wanting more, but was full I could not order more (if that makes sense lol!) I'm excited to go back again and try the birria plate since the tacos were so bomb. I want to also give a special shout out to Jose, who happened to be there most of the times I stopped by. He was very nice and attentive. Thank you Jose!
Love this location! I always go with the taco combo since
Love this location! I always go with the taco combo since it comes with two tacos, side and a drink but this time decided to try the taco tester since I wanted to try 3 different options. I highly recommend their tinga and Baja tacos! Service is always great as well.
Food is still good but the place is absolutely disgusting.
Everything is dirty. The seat cushions, floors, tables, walls, seat handles, even the number card that was placed on our table was black with dirt. No more and no thanks
Delicious tacos.
Variety and quality is amazing. Outdoor seating Is nice. Would definitely come again!
I'm very disappointed to write this review as I have raved
I'm very disappointed to write this review as I have raved about Tocaya in the past. We came to this location on the way to LAX and made the decision because we had a reward for BOGO tacos, burritos, and salads. When presenting the reward, the cashiers both said they wouldn't honor the coupon if it was tacos but would accept burritos and salads. They simply stated that their system wouldn't take the reward but did not give any further information or ask a manager, which was frustrating because I would have hoped they would ask for help. I would hope that the cashiers and workers would try their best to help out a customer in any and every way and we did not feel like that today.
Yes, it's a chain.
But it's still remarkably good! My only caveat is is you're expecting a normal sized portion, you won't get one here. However, quality of the ingredients is outstanding. Try all the variations of soft tacos that they offer.. they are noteworthy. Enjoy!
Tocaya Century City is beautiful! For our lunch, we got a
Tocaya Century City is beautiful! For our lunch, we got a simple three taco sampler, which is great for one person to try all the tacos or for two to share as a snack. We also checked in on Yelp and got a free chips and salsa, which was delicious! Service was great as the server shared more info on the taco sampler and our food came out pretty quickly. Ambiance has always been nice at this location as it is part of Westfield Century City, so it's a nice place to stop and get some food while shopping!
Fast spot in the mall for a quick eat- this is also a
Fast spot in the mall for a quick eat- this is also a chain- the deals and prices are pretty reasonable. Decorated nicely and presented well just that the food lacks flavor
Beautiful location in the Westfield century city mall.
There's indoor and outdoor seating that's glassed in for wind buffer. Order at the register and then find seating. The service was sweet, but our orders were not correctly made initially . The issues were quickly resolved though. The salmon bowl was tasty though dry, and the plantain chips were well done. Don't forget to check in for some chips and salsa!!
Used to enjoy Tocaya, but not this time.
Very wilted and past best kale salad and a tasteless half filled del Rey bowl wasn't acceptable. Plenty of other choices for lunch at this mall. Keep walking past this place.
Let's start with beautiful atmosphere and great quality
Let's start with beautiful atmosphere and great quality fresh food. I enjoy Tocaya Century City so much that my plan is to host a large gathering on their terrace. In planning this event, I spoke with (many times) Irene Rojas. Talk about beyond fabulous customer service and exceptionally communicative. Irene is amazing as she doesn't just talk the talk but walks the walk! She has been in touch constantly either by phone or email. She left no details out and always makes certain to get back to me expeditiously. Who Does That???!! Irene Rojas does! She is such an amazing ambassadress for Tocaya Century City. Plus she was so incredibly kind, considerate and eager to please. Looking forward to my Tocaya Century City event, more casual dining outings and interactions with Irene. Thank you so much, Irene!!
The 3 taco sampler is an awesome lunch or an awesome snack
The 3 taco sampler is an awesome lunch or an awesome snack with a great margarita. Best value in town.
I am a regular and I like the food.
What I hate is the credit card processing system. I just spent 1/2 hour trying to order lunch, gave up an ordered somewhere else. I think the problem may be that I tried to order from Westwood - maybe that is a catering kitchen and not for public ordering? Then take it off the website. It kept crashing my order. I changed location and tried from Century City and still had problems. Don't make me log in through email just to order lunch and then crash. I also have trouble with your rewards system - it says it will apply as long as I use the same card, but it does not. It's the little things that are annoying to regular customers. Waste my time and I go elsewhere.
I could have literally traveled to Mexico by foot, learned
I could have literally traveled to Mexico by foot, learned how to make authentic tacos from an elderly woman, come back to LA, open a Taco restaurant, and eat unlimited tacos before the time it takes to get one taco from here. The food is good but how long does it really take to scoop meat into a tortilla?
Modern Fresh Mex with Plenty of Vegetarian Options
Tocaya is a relatively quick serve modern Mexican joint in the Westfield Century City mall, close to the movie theater with a lot of options for vegetarians. I had dinner here after seeing a film after we realized we couldn't get a spot at one of the nearby full service restaurants. The line was quick (you order at the counter and they bring the food to you) and it's overall ambiance is a step up from any fast/fresh mex spot you can think of. The food was great, especiallty as a vegetarian to have so many options (faux meat etc) available and front and center on the menu made me feel particulary welcome. I'm not vegan but vegan cheese is available too. I had the vegan version of the three taco sampler. I had asked for them to put non-vegan cheese on it but I think that message got lost as I got the vegan stuff, so tiny bummer there, but the tacos themselves were still tasty and generous in portions. I loved the house-made chips too...fresh, crispy, yummy. I also enjoyed the fresh Strawberry Basil Lemonade, and even with drinks there were other creativem interesting beverage options to try (including alcohol.) I'd definitely go here again.
Videos & Internet Profiles of Tocaya Modern Mexican Mall 10250 Santa Monica Blvd #2300 Westfield Los Angeles, CA 90067 United States Los Angeles
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AppointmentTrader FAQ
Questions and Answers around the platform.
60'396 People following
1'016 Questions
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Ask a question about AT |
ISSUE WITH PAYOUT |
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Wow, that is very concerning. Your numbers look fine as far as sell through rate and positive sales at 100%. Did you check the track payments to see if anything on there? I have had plenty of issues so far as a seller and it is very hard to get a reply unless you keep asking over and over and over before the ticket closes after 24 hrs. Someone on here was mentioning a class action lawsuit against AT and that got us some replies. I revently asked why my weekly and monthly cashout limits are the same and got no response. Makes no sense to keep selling if you cant get your money. Overall very sketchy and what many people have been saying.
Payouts Blocked Because of Sell Through Rate |
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Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
Tune into NBC News - Top Story Tonight 7:40p ET |
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Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
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LOL. Thank you The New Yorker.
Appointment |
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
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🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
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Click on "Take off the Market Option" in your portfolio
Working on your bid? |
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Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
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Hey @EvocativeFold67, welcome
to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
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Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
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Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
carbone listing
what is the likelihood my bid will be filled? i am really looking for a resy for that day for my moms birthday and paid a lot of money for it but am hearing there is a good chance i won’t get the resy.
Give the best answerDelete my restaurant
Hi I would like you to delete my restaurant details
Give the best answerWhen Will the name on my reservation be transferred?
When will name on my reservation be transferred?
Give the best answerBid at RUBIROSA NYC
Can I get a spot at Rubirosa for a party of 7 on 21/07 Sunday between 10-11pm
Give the best answerTatiana cancellation policy
Does anyone know what it is? On Resy, it says 24 hours or less will be charged $25/guest.
If I go to cancel a reservation (out of curiosity), it gives you up until 30 mins before the stated reservation to cancel penalty free.
As a Seller, do I get the final say in whether or not to accept a bid?
I.e., if I were to put up a reservation with some asking price and it were to be matched with a bidder, would I have full discretion to decline to make the sale without penalty for any reason?
Give the best answerWhy is there no search function in the discussion boards?
Also, why does the Community and Discussion Boards buttons on the menu lead to the same community page?
Give the best answerCan we get din tai fung nyc added please?
Its saying closed when it is open
Give the best answerModifying Bid?
If I modify my bid, do I get charged again, or does the money get shifted to the new bid?
Give the best answerCancel account
Can anyone please tell me how to delete my account from this site??
Give the best answerChrissy’s pizza
I have an appointment listed as for sale, but when I search the restaurant on appointment trader it says it’s closed?
Give the best answerCan’t payout 2023 sales after waiting 180+ days
Still can’t payout. Created a new account and shared the name…waiting on last years payments
Give the best answerHow to add new restaurants
Hi, Ive seen several new restaurants that are open and they still stay "closed". They are very in demand but my just be flying under the radar due to not being able to list the reservation. Can someone help??
Give the best answer🎂🎂🎂 Happy Third Birthday AT 🎊🎊🎊
Good Evening AT Community,
I signed up for AppointmentTrader at this minute exactly three years ago and have logged in over 134,000 times since (btw @FluffyStar64 signed up three minutes later and logged in 202k times, go figure wives tend to show you whats up!) and effectively spent every waking hour on the platform since then!
We turned over $10,000,000 since inception, added over 60,000 wonderful people to the platform and have created many 'managerless' work from home positions!
I could not be any more excited to keep building this cool platform with all of you and am looking forward to many updates this year that will make for even more opportunities to work together.
While I know sometimes new guidelines are not everyone's favorite - we ended up being the first platform in the world that was able to scale the 'secondary timeslot trade'.
I very much thank every buyer and every seller on this platform for their contribution, and I do hear calls for better UI, better support and faster response times and you have my commitment that your requests are heard and that we will look at a prettier, faster and better supported AppointmentTrader in hopefully less than three years from today :-)
Cancel a reservation
How do you cancel a reservation?
Give the best answerHow do you know if you won the bid or not and how long before the reservation will you get the news?
How do you know if you won the bid or not and how long before the reservation will you get the news?
Give the best answerCarbone Miami Beach Reservation
Hey guys does anyone need a reservation at Carbone at 7:15 on the 28th
Give the best answerResy changed my reservation
I received an email from Resy that a reservation I had, which has sold for this Saturday, has changed from 2 people to 4 people. Has anyone ever experienced this before?
Give the best answerAppt is in one hour! Need name transfer ASAP!
I’ve sent chat to support but no reply yet. Any tips?
Give the best answerresy accounts blocked
Does anyone have experience with resy accounts being shut down? I had multiple accounts shut down at once. Is this because i use the same credit card on all accounts ? would really like some help here....
Give the best answerVia Carota
Also have a reservation for Via Carota this Saturday night the 6th!
Give the best answerVia Carota
Hi All! I have a res for Via Carota on 7/11 2 people if anyone is interested!
Give the best answerI was just charged a large no show fee for a reservation that I did not confirm
I bid on a reservation for this past Thursday around a week ago. By the day before, I still had not heard anything back, so I made a different reservation on my own with a cancellation fee. Later on, I got an email that someone could fulfill my reservation request. I didn’t confirm anything because I already had my own reservation. Today, I got a $100 no show fee charge from Appointment Trader. I’m confused why I would be liable for a cancellation fee for a reservation I never confirmed??
Give the best answer