Poor service. Rude manager. Forced tip. - The Whale Chicago - Kaufe eine Reservierung
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🤮 1/5 - Poor service. Rude manager. Forced tip.
By 👻 @Ara99999, 02/20/2023 3:00 am
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My husband and I went to Whale because we heard the burgers were good. Waitress took our order but we never saw her again until the bill. No refills nor checkups. Nothing. We were waving her down a couple times but no luck. We didn’t really care but When bill came we noted an automatic 20% tip on bill. Thought it was a bit odd given we had basically minimal service and that she really didn’t do anything for us. I asked that I write my own tip. She said no. I said I wanted to give 15% and she still said no. And she refused to change the tip. It was just odd. Manager came over and she also refused to adjust tip to 15%. We were basically forced to pay 20% for the waitress to take our order and bring the bill and nothing else. Manager then told us ‘this is America and this is how it’s done in America snd that all restaurants in Chicago do this.’ She was getting louder and condescending. My husband and I go out every weekend to probably over 200 restaurants in Chicago over the past 5 years and never had high tips forced on us. The burger and interior weee good but the service was not goat all and especially the manager came across as arrogant and forceful. Wouldn’t go back.
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