The Villa Casa Casuarina At The Former Versace Mansion Miami Beach Yelp Reviews - The Villa Casa Casuarina At The Former Versace Mansion Miami Beach - Trade Reservierungs
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The Villa Casa Casuarina At The Former Versace Mansion Miami Beach Yelp Reviews
Latest Reviews On Yelp
20 Reviews
0 Replys |
RESTURANT - Gianni's! Versace is only just the name.
Don't expect that your dining experience will be resemble the Versace aesthetic. Interior does not reflect on the Versace style. Pictures on the internet, the pool is very well lit up with colorful lights- that's not the case in reality.Traveling 3k+ miles...upon arrival I was unimpressed, but didn't let that get in my head .Dining "experience" starts with the unpleasant hostess expressing to me that my table will be given away to another party (during my reservation time) if the last 2 people will be late. My reservation was at 6:45, the other 2 guests came at 6:50 ... 5 minutes late. Upscale restaurants do have a 15 minute grace period for a table. Came to restaurant 15 minutes before reserved time-expected a table to be already waiting for us. The 2 other guests came at 6:50 and the hostess tells me that she had gave away my table and now we will have to wait until another table is done for us but she cannot tell me what time we will be seated. You make a reservation and if at that EXACT time everyone in the party isn't there...your table will be given away without second thought. After going back and forth with her, she lead us to a table. I could sense the hostess had an attitude towards me for asking her a couple of questions. Hostess's lack of knowledge about the restaurant's floor defects/ issues , ended up with me falling and scraping my forearm. Little to no remorse or a simple "are you okay" was yet to come from the hostess who proceeded to look back and ignore the fact that a guest had slipped. No matter injury big or small, a warning to all guests should've been addressed if there's a caution to watch out for. Addressed to hostess that she should've informed me there was a defect in the floor, hostess proceeded to ignore me. Hostess led my group to a secluded table in the back of the restaurant , I'm assuming as an act to show her pettiness. Slapping menus onto each plate, she had given a table to us with the expression on her face as in "here's a table,shut up". Table completely lacked a luxury dining feeling, stained tablecloth and had an appearance as it's not been cleaned off from previous party. Once more,expressed my concerns to why the other party was seated at MY table and now we got sat in a room completely away from the restaurant scene. Hostess rolled eyes and said she will get the manager for us. Well in my opinion, a manager of a "high quality" restaurant should be able to address and resolve my concerns in a manner way. WRONG! Manager (baldy man) had came up to our table and began talking in an audacious manner to the men in my group basically stating "if you don't like this table, you can go outside and continue waiting ". Ok.... So reservation initially was at 6:45... now it was 7:30ish. They wanted me to wait more???? 45+ minutes just to be seated? Leaving us with no option but to wait more OR be seated completely away from the resturant. We didn't come to Versace to sit at in an empty room facing a corner. At the end,(after once more waiting) manager was able to figure out a way to seat us outside which was appreciated but the tone in which everything was being handled was extremely unprofessional. All about the service made it seem as I was just a pain (in you know where) and their whole purpose was for me just to leave. Manager had left me with a General Liability Incident Report to fill out. He had interrupted my dinner and was waiting for me to fill it out. I had told him " I'm sorry... I'm not filling out an entire report in the middle of my dinner!" At the end of the dinner, the manager was waiting for me by the door and proceeded to snatch the paper out of my hands , raising his voice at me saying that's his paper. That's not your paper nor your property! If anything, it is my paper and property just as it's yours since it's involving myself. As a customer, I am OBLIGATED to have a moment to read what I am signing and filling out. During dinner with loved ones , is most certain not an appropriate time at all. I'm not at a business meeting to be filling out paperwork at the table. Completely out of etiquette! I was totally willing to fill out the document and mail it back. Manager did not let me even have a copy of the "document". Again, I understand he wants to cover himself but he crossed the radar at this point. Food mediocre- lacks presentation (pasta was slapped onto the plate- kind of like at your elementary school cafeteria) Food barely reaching a 5/10. Be advised if you come here, prepare to fully keep your mouth closed and nod your head to everything , if you'd like good service. Say a word and they will ON PURPOSE throw attitude to any concern you shall have
Be the first to ReplyReally disappointing.
Would recommend for lunch. Don't bother with staying at the hotel or high expectations for dinner. Hotel management was super rude and service was awful. I have a shellfish allergy and they literally told me I could not eat any of the pasta because it's cooked "the Italian way" using the same water for all of the pasta all night. Apparently they could not boil a pot of water? They messed up several other items at our meal, our room was 62 degrees with no way to adjust it other than open the windows and wait, and regardless of the $1500 room charge, they came and asked us to leave at 5 minutes after checkout time. So bummed as this was to be a special treat for one of our family members. Save your money, stay at the Ritz and go there for a drink.
Be the first to ReplyCame to The Villa hoping to have dinner as a walk-in.
No luck in the dining room as it was full so we ended up at the bar in the courtyard. Interior was really nice and Leny's service was EXCELLENT!
Be the first to ReplyThe Villa is GORGEOUS.
Exactly what the photos look like. I highly recommend a reservation at Gianni's. Otherwise, you won't be able to experience the beauty much. A lot of the Villa is closed off to patrons unless you're a staying guest or a dining guest.
Be the first to ReplyThis place is beautiful don't get me wrong but the food is
This place is beautiful don't get me wrong but the food is below average. Despite making a reservation they made us wait 15-20mins. Once we were seated we had to wait even longer for our waiter. Once our waiter came they were nice. However when I asked how the Caesar salad was made - if the sauce was made in house they said yes. But as you can see in the picture it's just regular Caesar sauce that you can buy from Walmart. The most expensive basic Caesar salad in the world. Didn't even have bacon. It just gets worse with the cacio e Pepe. It was cold and the pasta noodles were over cooked and too thin. Every pull of the pasta made it break every time into small little strands. So disappointing. Also be aware of the 20% service fee on top of your bill. What a joke lol. People are compelled to come here as it's the former Versace house. But honestly that's all it is as the restaurant is a disappointment.
Be the first to ReplyFabulous memorable trip! I loved being their guest!
Fabulous memorable trip! I loved being their guest! Fantastic food, drinks, and service
Be the first to ReplyGreat and timely service, beautiful location.
We were pleasantly surprised by the food because we heard that this place was more for an ambiance, not the quality of food. Everything was delicious!
Be the first to ReplyThe most outstandingly beautiful experience I've enjoyed
The most outstandingly beautiful experience I've enjoyed for some time, dining @giannisatthevilla! Sitting off the corner of the pool, we were perfectly positioned to view all the well-dressed, high-heeled patrons enjoyed what for us became the most delicious, visually appealing meal!! Our entire dining experience would not have been complete without the outstanding service and conversation from our server, Ruben @tintin33chino! Hope to visit again soon!
Be the first to ReplyWhat a joy to have stayed here.
My husband and I stayed in the Mosaic room for 3 nights. That was plenty to explore the area, eat and indulge. Upon arrival once you get past the initial gatekeepers you are given a room key and your luggage is taken to your room. Navigating the mansion is such a treat cause you get to be in the mix apart from the busy common areas. This was out of our comfort zone considering the room type but was a very welcomed experience. Winding staircase from the bathroom to the room, balcony, huge space overall, absolute eye candy to just look at and do not get me started on those comfy sheets. While I'm here let's give a nod to housekeeping. Daily when we would leave, without fail the room was cleaned no matter we were done one or 5 hours (still don't know how they pulled it off so conveniently) . Once the staff was familiar it made the stay even more comfy as you just move about the space and explore the hidden books that are all painted and decorated. At night it felt like you were asleep and there was a party downstairs, it was a total vibe. The noise made you feel in the mix but wasn't loud enough to prevent rest. Staying here was an experience I look forward to referencing to anyone who will listen. Tip- as guests of the Villa we got a discount on dinner at Giannis ! Valet on standby for when you need your car.
Be the first to ReplyHace un par de semanas que visite por primera vez Miami
Hace un par de semanas que visite por primera vez Miami (maravilloso por cierto) Y era para mi y mi pareja un sueño visitar la mansión Versace y ese día llego y omg quede mas que encantado con todo , visitar la mansión y poder degustar sus platillos a un lado de esa piscina tan hermosa con detalles de oro fue tan placentero . La comida espectacular 10 de 10 Ha sido la mejor burrata que he probado en mi vida , el salmón estaba en su punto y sus vegetales eran perfectos , el corte de carne lo pedimos médium rare y llegó tal cual , los cocteles pedimos los más populares y estaban riquísimos El lugar no tiene precio es tan bello La atención fue ESPECTACULAR Nos atendió el MEJOR mesero del mundo RUBÉN fue muy muy amable encantador y muy atento 10 de 10 para el (muy pocos meseros como el nos hemos topado en nuestros viajes ) felicidades Recomiendo el lugar y la comida al 100 % El lugar es tan hermoso para tomar fotos a los que les encanta capturar los mejores momentos . Gracias nos vemos pronto.
Be the first to ReplyAmbiance and setting is nice but food is extremely below
Ambiance and setting is nice but food is extremely below what I was expecting for a "high end luxury" restaurant. I got the spinach and ricotta ravioli and it tasted like it had been in the freezer for 3 months. Service is eh. Overall I was just expecting more. Gianni would not be happy.
Be the first to ReplyIf you value your safety, privacy, and dollar, DO NOT STAY
If you value your safety, privacy, and dollar, DO NOT STAY HERE!!! This is long but is well worth the time to read for your safety sake!!!We came to stay two nights from a Thursday to a Saturday in one of their regular suites. When we arrived no one greeted us but rather scolded us for just walking in and not having spoke to the hostess for a table at the restaurant. Which we were not there for, when I told her that she motioned for me to another young hostess who was more friendly I will admit. For over $600 a night stay do not expect help with your luggage. We were taken to the room. First the tv was not working. We called let them know and they did send a very nice maintenance man to come fix it which he did. That was fine.Next day I try to take a shower. The hot water was not working, called maintenance again. I left the water running to heat through but it did not after 30 min of waiting I had to take a sponge bath via the bathroom sink. Finally after I'm dressed a man arrives looks at it feels the water, doesn't say a word then leaves. We pack our stuff go downstairs and tell them we just want reimbursed and we want to leave. The young girl calls the manager and they apologize and offer to upgrade us if we stay to a better suite, so unfortunately for us we agreed not knowing the worst was about to happen. We moved our things to the new room and then left for the day. When I say the day I mean the entire day. When we get back to our room that evening it was around 9 pm. No one had entered the room to re-stock the toiletries or bathroom towels that my husband had used prior to our leaving that morning, small detail but significant. We decided to stay in the rest of the evening to relax as I had been walking all day and I am 7 months pregnant. My husband fell asleep and I layed in the bed in the dark on my phone. At 11 pm I hear a key go into my door. I thought I was imaginings things. NO! A member of staff put a key in my door and without so much as knocking to see if anyone was in there they attempt to throw the door open! Luckily prior to going to bed I also locked the top lock so the door jammed but was still opened. When it did I screamed WHAT ARE YOU DOING?! GET OUT OF HERE!!!!! Without a word spoken they retreated and shut the door. The reason I know it was a member of staff is because they used a key. We had one the other keys are left at the front desk. I immediately called the front desk to alert them what just happened and the young girls reply was , " I will make sure no one is on the second floor, no one should be up there. I said are you kidding me?! SOMEONE just tried to get into my room and it wasn't a burglary attempt by a passing person who happened to be in there it was a member of staff because they had a key?! She said I will find out who did this. She never called me back never apologized nothing! I was scared to death to say the least. My husband got woken up from the commotion and of course went furious down stairs to find out what happened! He ran into a man supposedly cleaning floors at 11 pm and he admitted to trying to get into my room. The suspicious thing about all of this is the front desk girl tried to deny at first to my husband that anyone had another key and it couldn't of happened. When he explained to her he already spoke to the culprit and they admitted what they had done she said that was a third party service they use and they give them a key to clean! To which he replied at 11 at night while the guests are in the room sleeping?! Furthermore they only have 10 rooms to watch for. To know who is staying there when they arrive when the leave. Should not be difficult? I have never felt so violated and unsafe in all my life! We were also told by management of the restaurant that there are no housekeeping at night period. We would have left that very moment but by this time it was well after midnight in downtown Miami on a Friday night, where would we have gone? So I had to move chairs and barricade the doors to try to assure myself no more attempts would be made to enter the room. I never slept a wink. Paid over $1600 for a two night stay to be terrorized and gripped by fear at the thought of being assaulted or robbed in the night by staff!I don't know what happened to this establishment but they either need to close or sell to someone who cares about their guests! We tried to speak to the manager the next morning as we left promptly to which they were not available, not answering the phone so they said. When my husband spoke to the front desk the night before they assured him she would be there first thing to discuss the matter with us.
Be the first to ReplyThe place.
.from outside looks elegant..one bedroom suite..the one I rented..was called signature..toiled..didn't work properly..I have ti flush it by hand lifting up the lid..maintenance was call and couldn't fix it. The AC..either work at 58 degree or wouldn't work at all..TV.. they didn't have the right tv controls...one of the shower heads in the bathroom wasn't working..furniture is old..and weren't part of the original mansion..the other room that I rented was the superior room..problem with that one was the shower..it would get clogged. 1000 dollars a night and 600..wasn't worth it.
Be the first to ReplyJUST WOW The lunch special was delicious and affordable.
The mansion is gorgeous. The waiters were very kind and funny. Absolutely loved it there!
Be the first to Reply*Review is for the hotel*The hotel is worth staying at for
*Review is for the hotel*The hotel is worth staying at for 1 day, but anymore and you will be slapping yourself in the face spending $900 a night to say you stayed at the Versace Mansion with limited amenities. You only need 1 night of pictures. Check in is a bit confusing. The "desk" looks exactly like the dinner hostess desk, and is kind of disappointing looking. Nice guy took our bags up. Room was incredible. Definitely did not look crazy different from what was original. Everything from the Versace monogram in the bed frame, to the ornate bathroom tiling. Once in a lifetime experience. No Versace branded toiletries or slippers, robes, etc. Hotel does not "collaborate" with Versace brand in terms of sponsorships. Dinner at the restaurant was fine. Disappointing how a dress code wasn't enforced as there were people in dresses, to Versace shirts, to regular t-shirts, to sports coats. Room gets loud at night. You can hear the lobby, as well as the fountains in the pool. Don't expect to go to bed before midnight, as you're in a "house" and not a hotel - no insulation really. Pool was fun to swim in. Pretty surreal being in it. No hours are posted for it, so you need to ask the lady at the front desk. It's open most of the day. Complimentary breakfast sucked. Wow, it was disappointing. Worst scrambled eggs I've had, sausage was hard - don't get me started. Overall: if you want a picture of the pool, just have dinner here. If you want to sleep in a room and swim in the pool, stay a night here. But at $900 a night, you'll have more amenities and comfort at the Loews or anywhere else. Cool experience, just for a night.
Be the first to ReplyIf Gianni Versace were alive today, he would drop dead all
If Gianni Versace were alive today, he would drop dead all over again. That is, if he sees what they've done to his house, turning it into an amusement park for hungry and curious adults with a restaurant that serves mediocre food with Ocean Drive prices. I went to the restaurant like three years ago and found the food to not be on the same page with the prices...but it is Ocean Drive after all and you are a mere mortal being allowed to enter the once- private and exclusive Villa of Gianni Versace. At the time, we were able to make reservations without a problem and found the place to be approximately half full.Fast forward three years and my great niece decides that that's where she wants to have dinner for her her 40th birthday for a party of about seven. To Make a long story short(too late),I made reservations for nine pm because they only had that timeslot and 6 o'clock available. We get there at 8:30, about a half hour early And by 945 they still weren't able to give us our table. There was no table to be had. We complained and complained and complained and they then wanted to put us off in a secluded room where they hold small dinner parties and such. Needless to say they never got us a table and by 954pm , we were walking out and very upset and finally dined somewhere else on Ocean Drive around 11:00pm. After the initial anger subsided, deep down inside I was feeling relieved and at peace with the fact that we had probably saved a little over $1000 by simply not eating Piccadilly's, I mean Versaces.I apologize for not being able to review the current quality of the food, but we never got to see any.I am sure that the time will come again when I will have a visitor from out of town or a relative that will want to see the Versace house and I will have to succumb (it is attractive after all)to the expense and the torture and the indigestion but until then I have an extra thousand or so bucks in the bank.
Be the first to ReplyThis restaurant was beautiful, we had a layover after
This restaurant was beautiful, we had a layover after returning from Dominican Republic for my birthday and had an amazing dinner at the Versace mansion. They were so accommodating and even brought me out an amazing desert to celebrate. Food was delicious
Be the first to ReplyYes, this is a tourist trap but you still need to
Yes, this is a tourist trap but you still need to experience it. Many people come here for cocktails, lunch and or dinner. However, if you don't have a room, you don't get to do an exploring off of the first floor. Since we checked into the hotel we were allowed to roam the upper areas which were quite fascinating. There's also an area in the front that looks out towards the beach as well as them Lookout area with the telescope. None of what you would be able to see unless you were one of the 10 hotel guest.As a guest of the hotel, we were treated really nice from everywhere starting at the front door to the restaurant until the moment we left. Very friendly and attentive staff.The pool is open from midnight until 1030 the following morning because this is when there are no guest outside on the patio area eating. It was a wonderful experience to get into the pool. We went in at midnight and stayed till about two in the morning. The Ashley had someone outside her brothers cheeseburgers and beer. That was kind of cool.The rooms are magnificent and each one is different from the next. Very glamorous very ornate and definitely very Versace. The rooms ran around $1200 a piece which wasn't bad for 1500 square-foot of space. It was definitely an experience we will remember, and one that we definitely look forward to doing again. they do have valet parking which was about $45. If you are a hotel guest, you do not have to make reservations for the restaurant as you have priority seating over the others that come through the door. I thought that was kind of cool.
Be the first to ReplyMy expectations for this restaurant were very low but they
My expectations for this restaurant were very low but they turned out to be optimistic. I was persuaded to check this place out by a friend who I'm in South Beach with for the weekend. I was underwhelmed right from the start when we walked in, on time, for a 9pm dinner reservation and were told that it could be up to an hour before our table was ready...I robustly expressed my dissatisfaction with that and, lo and behold, we were seated within 5mins. The food was bland and tremendously overpriced and the service was less than impressive. To top it off, this is a place that seems to be frequented largely by vacuous, brain-dead people with too much money who just want to post crap on Instagram. Gianni Versace must be turning in his grave.
Be the first to ReplyExpensive, small portions, and loudLet me start with the
Expensive, small portions, and loudLet me start with the menu prices....starting in the upper 20s for some pasta plus a service change and included tip (then being asked to tip more) don't expect even a small salad to be cheap. Portions are small meaning come not very hungry or be prepared to eat two meals. Appetizer was meh, taste of the actual food was fine but this place is definitely the atmosphere and not about the food. The best thing we ate probably was the dessert. If you are expecting a romantic evening forget it. The entire place is loud and people will be taking pictures and videos the entire night so if you like people watching then that's a plus! Also if you sit inside bring a coat it was blowing the entire dinner and we were cold despite it being mid 80s outside.
Be the first to Reply