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🤮 1/5 - One of the worse experiences ever....try someplace else!
By 👻 @Robert J, 05/05/2021 3:00 am
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I am sooo disappointed with my experience at the Tower Bar. One of the worse experiences ever. Like other reviewers have said, it's unfortunate because this place could be (and has been in the past) so much more. Sunset Tower strives to be in the same league as other LA landmark hotels, but unfortunately it has fallen way short due to one reason; Leadership. Everyone from the GM (Troy); to the food and beverage director (Jenifer) to the hostess (Ashley) were unprofessional, rude and unequipped to live up too the expectation one would have of a 5-star experience. Unfortunately what was once an iconic destination for great food and ambiance has become a place to avoid because of its horrendous leadership that has infected employees throughout the ranks giving them license to be arrogant, rude and unprofessional.
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