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😍 5/5 - I had never stayed at a St.
By 👻 @Nicole F., 01/12/2022 3:00 am
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Regis property before but I knew the brand name and had a conception that it was 5 stars all the way. I was originally booked at the Hotel Danieli, also a Marriott property. After reading multiple reviews I decided that if we were paying the same military rate why would I take a chance on getting a dingy old room at the Danieli. I was so glad that we changed to the St. Regis. I told my husband that the military rate gets you an interior room with no view but that everything about the room would be quality. The military rate here is phenomenal relative to regular room rates. We arrived by water taxi straight to the lobby and this being my first time in Venice, I was blown away by the experience. We checked in before 10am and observed the glitterati dining in the outdoor restaurant terrace on the waterfront. I'm not one to care too much about my appearance but I must say I felt slightly out of place with the fellow patrons (turns out it was a rolex conference with lots of models staying at the hotel so what do you expect!)Back to check in...we were taken to a check in area with comfortable seats to relax in while they proceeded with the check in. The agent was quite professional in the manner with which she offered us a room with a view of the canal with a "small upcharge." Actually it was quite reasonable at an additional $150/night. I didn't need it but my husband said, "how often are you in Venice?!" We were able to get checked in right away which was wonderful. We were thrilled with the view of the canal, the fairly large room by European standards and the fancy bathroom. Unfortunately when we went to bed that night we had a few issues. The A/C didn't work and the lights couldn't be turned off. At 11pm they sent an electrician to help us with the AC and the lights but he couldn't turn them out either! So he proceeded to unwire the one lamp. In the morning my husband went to speak to the front desk about the issues and they felt terrible and said they would move us to another room. We came back that afternoon and they had already moved our bags to the new room. We entered the foyer and were literally floored because they had moved us to a huge suite! I looked up the rate and it was more than 7xs what we were paying! There were chocolates and a bottle of prosecco and the view was astonishing. The bathroom was a suite in itself! I doubt I'll ever be able to stay in a room like this again unless I win the lottery. While staying here we did check out the bar. The prices were pretty high but the service was phenomenal. They even provided complimentary olives and nuts and kept replenishing them which amortized the drink prices. We loved the decor of the hotel and found it's location to be perfect. We also discovered that they provided a free water taxi to Murano for glass making tours. This is another huge perk. We did pop over to the Hotel Danieli to check out their lobby. It was definitely older and more traditional but I'm sure if I'm back in Venice I would rebook the St. Regis.
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