4/5 due to construction noise - The Setai Miami Beach - Trade Reservierungs
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🙂 4/5 - 4/5 due to construction noise
By 👻 @Eimear M, 04/15/2024 3:00 am
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We booked Setai for 8 nights. We had a double room with a city view. The rooms are well appointed. Perhaps the bath beneath the TV is a little unusual!! Check in is quick and pleasant. On the first night I was woken by a dog crying and barking in a room across the hall. I called reception and was told ‘It’s a pet friendly hotel - says so on our website.’ Not the response I’d expect at £800 plus per night but they did handle the issue promptly. The owner had gone out and left the dog alone. We were rehoused to a better room, a bigger room with a partial sea view. Concierge is fantastic. Great help with recommendations and booking. There’s a hotel car which will take you (locally) to any dinner reservations. You have to book on the day and it’s first come first serve. We ate at the beach bar which was ok. Difficult to get into as it’s often booked up and appears a bit unwelcoming as a result. I expect more if I’m a guest of the hotel but they’re nonchalant about that. The beach is the best part. The team there have the system down to a fine art. The beds are the most comfortable and the service is fantastic. Thanks to the most hardworking people in tremendous heat. The drinks and beach food menu were excellent. We had room service a couple of times and it was faultless. The toiletry products are Palm Angels. Sounds posh. Smells of very little. So disappointing. The reason for the 4 and not the 5 is the construction. They’re building a Rosewood next door and the project is in its infancy. Drilling all day if you’re trying to relax on the beach. I mentioned to the management that I felt we should have been told in advance and there was no comment. If we’d have been informed we’d have opted for our second choice Faena. We never ate in the restaurant as it felt a bit like a canteen, is the only thoroughfare from the hotel / rooms to the beach and at night is teeming with group events; hen parties etc. I brought my Dyson from the UK. It wouldn’t work with a normal adaptor. I asked at reception and they had a transformer which meant I could use the drier. Genius!
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