Constant upsell and mediocre food. - The Sea by Alexander's Steakhouse Palo Alto - Kaufe eine Reservierung
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🤮 1/5 - Constant upsell and mediocre food.
By 👻 @Nortoon, 05/11/2022 3:00 am
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Went here for a client dinner, and the lead water viewed us a mark right away. The minute we ordered a few nice bottles of wine, the aggressive upsell began. Suggestions to order the A5 Japanese Wagyu, the 40 oz. Tomahawk, the Lobster. The place is already overpriced (and I eat out at nice places all the time), and to lay those suggestions out, without quoting the prices, is a clear attempt to get folks to order those items, since the clients will never see the bill. Then, after the appetizers came out, the waiters just continued to quick pour the wine, asking if we wanted more before we were even done. Another classic hustle. After finally getting them to stop asking about more wine sales, we pointed out it had been an hour and there were no entrees. Only then did they arrive. B- food at best. I have eaten at Alexander's over the years, at various locations, and have liked them. Not this place, and especially not on this night. If felt like a blatant hustle to get back all that lost business over these past few years. It also felt like the lead waiter was intentionally trying to upsell everything, knowing it was a client dinner format. Would not come back.
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