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The Prime Rib at Live! Casino & Hotel Hanover Reviews
Very disappointed.
I do not recommend coming here. Service was subpar. Absolute SCAM. For context: Me and 5 other guests (total of 6 people) came in Saturday evening for dinner. We were seated and the table was setup for 4 people. Only 4 plates, 4 sets of utensils, 4 napkins. We weren't provided more utensils until halfway through our meal. What I was really shocked about was when we got the bill. I knew that this place was quite expensive and I thought that the service would reflect a $$$$ experience but I was mistaken. Gratuity of 20% was already added to our bill when the Prime Rib's website clearly states that 18% gratuity will be added for parties 7 or more. Again keep in mind that we had 6 people. Absolute scam. See attached images.
Had the Sea Bass came out raw.
I eat around the outside of the fish and asked if they could cook the fish for a couple minutes just get rid of the pink center. It came out black 15 minutes later. I mentioned it to the bartender he said go talk to the manager. $119 for entree side and 2 scotches before tip and I have to go search out the manager to show her my dinner sucked. Never again!
It was fast dinner for me! But as always good quality food.
Nice ambiance, fast and nice service! Only thing is my New York was a bit cold! It was ok! But the thing is, my expectation is always "perfect" for all details... Creamed Corn was very delicious! I always like potatoes thing with cheese! I forgot to take a photo for Prime Wedge Salad! It was yummy! Very good alternative for date!
This is a great spot to catch the game at the bar if the
This is a great spot to catch the game at the bar if the sports bar is full. The food was amazing of course.
unforgettable
From the moment I entered the elegant ambiance of the restaurant, I knew I was in for something special. The atmosphere exuded sophistication and warmth, setting the stage for what would be an unforgettable culinary journey.
Excellent food but very slow service (and the restaurant
Excellent food but very slow service (and the restaurant wasn't even busy on a Monday night) and extremely loud music in the bar area, Meanwhile, check out the M-F "Bar Bites, such as mini crab cakes, deep-friend lobster tail chunks and mini-prime rib sliders. The salads here are always good, too. Pricey, but a good "special occasion" place.
We had dinner last night at The Prime Rib in the Live
We had dinner last night at The Prime Rib in the Live Casino in Hanover, MD. Just as before, everything was excellent from the food, wine and especially the service. Anthony and Jason are the perfect duo and never left us needing anything! They are so professional, kind and funny! We will be requesting them each trip to the casino.
Tucked inside of Live! Casino & Hotel, the Prime Rib
Tucked inside of Live! Casino & Hotel, the Prime Rib specializes in grilling up delicious steaks. Our party enjoyed the filet, rib-eye, surf n' turf special and the Chilean sea bass..... along with an assortment of salads and bread. Everything was delicious. The steaks were charred on the outside and cooked to the perfect temperature on the inside. It was a tad on the pricy side, but hey!.....everything when at a casino is on the pricey side. lol. The atmosphere and vibe was chill....somewhat on the casual-dress side but still fun. The service was on point and prompt! No issues in that areas for sure. In all, very enjoyable experience and a great time had. I can hear for a bday occasion and will certainly come back for another special occasion or the dining experience!
The food did not disappoint! Had the ribeye, the spinach,
The food did not disappoint! Had the ribeye, the spinach, the potatoes, and some of the tastiest bacon wrapped scallops, but the must have was the crème brûlée sooo very good. The wine list is damn good. The service was attentive and very pleasant. We had a business dinner there but was very nice for family or a date. The different sections and spaces made you feel like you had the place to yourself. Save room for desert if you can!
Disclaimer, I've never been to the OG location in
Disclaimer, I've never been to the OG location in Baltimore, but I dined at the casino location with a Baltimore native who has, and she raved about it. Our server and each of the staff we encountered were great. But there were some aspects of the food experience that was lackluster. For starters, the bread in the breadbasket that arrives before dinner was down right horrible. The rolls were dry and hard as if they had been sitting under a heating lamp. The prime rib, mashed potatoes, and sautéed spinach were stellar!! So how do you mess up a baked potato? It was scrawny and not hot (nothing like the original location). The buzz kill for me was the white chocolate key lime "pie" that is really a torte. I ordered it without even looking at the menu. Assuming it would be the same classic key like pie as the Baltimore location. but I so wrong. I don't know what sort of science experiment that was, but the texture was gritty, the crust was dry as the desert, and the flavor combo was off putting. Stick to the OG key like pie, please!
Great food, elegant ambiance, and excellent service.
Anthony Gomes is first rate. We enjoyed a very relaxing late supper and look forward to our next visit.
Came here for the first time for dinner with hubby to
Came here for the first time for dinner with hubby to celebrate a special occasion. We ordered their French onion soup, full cut prime rib, Five truffle mac n cheese, broccolini, espresso martini and sparkling raspberry drink, and; balance came out to approximately $210 (not including tip). What's Hot - Menu. There's something for everyone- meats, veggies and even vegans. - Quality. Delicious! My husband and I had absolutely no complaints with their food, whatsoever. We ordered our prime rib cooked medium, which was cooked to perfection. Their Five truffle mac and cheese definitely has a different edge to it. Their au poivre sauce has a good amount of pepper flavor, which adds a wonderful flavor to whatever you're dipping. Their horseradish sauce and au jus, which come with their prime rib, is lacking in flavor, though. - Service. Excellent. We were never rushed, especially when we asked for more time to look over the menu. Timing of everything was excellent. After we paid, one of their staffers asked us if we would like more water, which was great. For me, a sign of good service is when customers aren't completely neglected after paying and aren't rushed out. - Location. Not too difficult to find, especially given that it's inside a casino. It's on the outside layer of the first floor of the casino and there are signs pointing you in the direction. I asked for help and directions when we first entered the casino, simply because casinos are designed to be confusing and keep people inside. The casino staffer was polite and helpful in pointing us in the right direction. - Parking. As this is a casino hotel, there is a large parking lot available. What's Not - Prices. Their full cut prime rib is $89, which is better value than ordering 2 regular size prime ribs. However, when asked if we wanted any additional sauces, we asked for the au poivre sauce, which was an additional $4! It's absolutely delicious, but that there is an additional expense is not appreciated. As previously explained, my husband and I were celebrating a special occasion and we knew this restaurant charges more than what we normally pay for when dining out. As such, we anticipated splurging, but the extent of the charges can be high. My point- be aware and be prepared when coming here. - Layout. It's a beautiful and spacious interior. The tables aren't tightly cramped against each other, which is also nice. However, there is no booth-like seating, which my husband and I prefer, because it allows us to sit next to each other, which also helps when it comes to sharing food, which is what is done here. Final Answer Would be willing to come back, but only for special occasions. At their prices, hubby and I agreed this is not a regular dining out destination.
Everything perfect!
An excellent experience. We celebrated Valentine's Day several days later because it can get crazy at some restaurants. The food is absolutely top notch – kudos to the chef – the ambiance cozy (and romantic, if you want that), and the service unparalleled. From the hostess who greeted us, to the support staff who were attentive to our table, we couldn't have felt more special. And we were very fortunate to get Tom as our server. Experienced, professional, friendly, and funny all the way around, he saw to it that we lacked nothing. A memorable experience. Thank you Prime Rib and staff!
Went to celebrate a friend's birthday during NFL
Went to celebrate a friend's birthday during NFL Championship weekend. It didn't appear to be super busy. We had a 9pm reservation and arrived an hour early. We decided to sit at the bar as seats opened up. The area was immediately cleaned; however half of our party were acknowledged and served quickly. I waited another 5 minutes or so to order and our other friend had to wait 10 additional minutes. I had a dark and stormy. Now there are a few things about this due to Caribbean influence: I don't want it served in a mule cup and if you're serving Goslings rum you should also have Goslings ginger beer. Nonetheless it was a decent drink (could have used more rum or less ginger beer). We managed to get called for an early seating. When we were taken to the table we asked for another that could accommodate and additional person as we were expecting another person. We waited at the bar about 5 minutes and then taken to a table. We were immediately offered water and greeted by our server. He ran through the specials with enthusiasm and was quite personable. I ordered the scallop and grits special and split a salad. The salad was plated separately for each person, which was a surprise. The scallops were pretty good but the grits were delicious! I wish there was more in terms of grits. It was a dollop of grit topped with a scallop (3 in total). Additionally, it was lukewarm. I expected it to by hot, which would have made it 10x better. All in all, the experience was ok but for a venue such as this, I expected excellence.
Very nice place for dinner, but be ready to spend some
Very nice place for dinner, but be ready to spend some serious coinage! It's pretty crowded on a Saturday night and didn't have reservations. Fortunately we found a spot in the bar area, which has table top and bar seats. They serve the full menu which is great. If you sit at the bar, avoid sitting near the bar sink... it gets noisy with dishes being dumped in the sink and their is a lot of glasses/dishes being dropped and shattered = a bit noisy. The service is pretty good but the bartenders are pretty busy. The other cool thing about the bar area is that they have live music at around 7 PM. We ordered the signature prime rib (medium) which was really good! It's about $65 but you got to try the namesake of the restaurant. There are other dishes that are not as pricey and well worth it, such as the lobster risotto ($25). Every dish we ordered was great. This is definitely a very nice place to take a date.
Dinner in Hanover, MD
Came here recently Sunday night for dinner before heading to a Viet concert at the event center. Our server Kamora was great—friendly and attentive! Food was good. Would recommend getting the Bone-In Ribeye—tender and well flavored, but a bit expensive, $120. Was not a fan of the Creamed Spinach—it was very liquidy, not thick or creamy enough and lacked flavor. The Prime Wedge Salad was okay. Our cocktails were made perfect—drinks started off at $13-$15 which is pretty reasonable. As a sweet gesture since we were celebrating my friend’s birthday, they brought out a small red velvet cheesecake for her, with a candle!
Average restaurant and average service.
This spot is kinda average for a casual night out and more suitable for business meetings. The receiving lady was super nice. The waitress provided average service. Whats weird about the service was that the waitress explained several specials of the day and quoted price for each one. No one asked for price and it is already on the menu. The rib-eye, prime burger and salmon are delicious. The smallest rib-eye my friend could order was 16 oz and that portion is huge for one person. Its definitely overeating or you have to get a box to go (not a healthy portion). The wine selection is good and its menu is available on electronic device/tablet. Dessert choice is really good and yummy. There is ample parking space just outside the Maryland Live Casino and you can walk right into casino after having your meal. It was 6 of us and we asked waitress for separate checks and she said they don't do that over here (weird). It was a friends night out and you don't want one friend collecting monies from others after having good dinner and wine. Why cant restaurant make it convenient? They do have piano to show off but it is getting dusty. For next time I would prefer to go to the restaurant inside the casino where you could watch live sports/UFC etc and the ambience is great. The bar selection in the restaurant inside is great. Also a better choice is Cheesecake Factory right next to it.
Deliciously prepared food but, the service did not match the ambience and reputation
My third time eating at The Prime Rib in Hanover (Maryland Live!) and just like the other 2 times, the food was delicious. BUT, this time, the service was poor. They rushed us through the meal (3 people about $400) in 1 hour. I sent a email to the General Manager and I got a call. I did not ask for any freebies, credits or anything else, I just want the restaurant to have service that is better than any regular, run of the mill restaurant. I enjoy the style and ambiance of steak houses and I know they are not inexpensive and I'm "okay" with that. I just want each experience to feel special (which it didn't this time). I hope they improve their service level.
A dinner of pure delight
The Prime Rib at Maryland Live Casino has been my birthday dinner go to place for over 3 years now. The Filet Mignonette is the best I have ever had and is not to be missed. I recommend having the Mashed Potatoes and the French Onion soup to go with it as well. Richard was my server and he was excellent and really made the dinner extra special. My hats off too all the wonderful people that make The Prime Rib the steak house to eat at while in the Baltimore , Maryland area.
Good
The steak there is the best steak I’ve ever had that is good 🥩 I tell you the Brussel strouts are really really good
This place is the definition of a beautiful girl with a bad attitude.
The ambience is very nice and inviting. There was also live music which was a nice touch. Me and my fiancé started by going to the bar until our party arrived for dinner. The bartender “A” was very pleasant. I had a honey sidecar and my fiancé had a crown Royal n ginger ale! Both drinks were made to perfection. “A” recommended for us to try a couple of dishes. Service totally declined once we left the bar and joined the party at the table. We were a party of 11, we requested bread once we got to the table after 10 minutes of being seated. The server informed us that was the buser job and he didn’t know when it was coming out. Nevertheless he proceeded to take the order for the table.The bread finally came which was very good I truly loved the assortment. We waited a little over an hour for food to be delivered, which I felt was truly ridiculous even for a party of 11. Since this was my fiancé and I first time at the restaurant we got the specials recommended by the bartender and the server. I got Caesar salad with the lobster stuffed crab . The salad wasn’t the best just average definitely wasn’t worth $14. My lobster stuffed crab was just OK nothing to be excited about it “tasteless and bland” the lobster was over cooked and chewy but the crab was very good . My partner ordered the prime rib special which was delicious and tender”falling off the bone good “The mashed potatoes and veggies were also good . Surprisingly, the server never stopped at the table to ask how the meal was or how things going.. Never even came to the table to offer refill of water we had to wait and hunt down. if I ever decide to go back, I will go and just stay at the bar the bartender was excellent. The prices were average for a restaurant in their tier needs to improve on service.
Classy Restaurant !
My husband and I experienced a fantastic meal at the Prime Rib. Our server John was really great. He was very professional and polished. The filet melted in your mouth. The potato skins were so crispy and tasty. My husband’s fish was delicious. We finished off our meal with a delicious dessert. The restaurant is beautiful and very elegant . The ambience was off the charts. The bar area was packed with patrons. When we left the restaurant it was getting really busy. We had a wonderful meal and a great date night.
A true treat in an otherwise mediocre selection of food.
Maryland live is an interesting experience in culinary diversity. There is truly something for everyone, but The Prime Rib is where quality and attention to detail shine. Other options in the casino can be described as okay at best, but the Prime Rib is the only option that will WOW you.
Connect with users posting reservations for The Prime Rib at Live! Casino & Hotel Hanover
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Let's say Peter has a great morning and decides to take his three friends to The Prime Rib at Live! Casino & Hotel Hanover at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the The Prime Rib at Live! Casino & Hotel Hanover page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
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1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* EternalAnt36, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's bid.
* EternalAnt36 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to EternalAnt36 for any questions Peter may have as EternalAnt36 user fills the bid.
3.) Finding the Reservation
* EternalAnt36 now uses their connections at The Prime Rib at Live! Casino & Hotel Hanover to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
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4.) Payment & Protection
* Once the reservation is secured, EternalAnt36 receives the $200 reward which is credited to EternalAnt36's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at The Prime Rib at Live! Casino & Hotel Hanover!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
