I reserved a room for a special occasion during outbreak of - The Plaza New York - Trade Reservierungs
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🤮 1/5 - I reserved a room for a special occasion during outbreak of
By 👻 @P L., 03/21/2024 3:00 am
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I reserved a room for a special occasion during outbreak of Covid. I put down a $2000 deposit. The hotel closed for a year and I could not stay at hotel. I did not feel comfortable staying after it opened as there was still a high Covid incidence, civil unrest and a skyrocketing crime rate in NYC. When I recently went to book a room the hotel refused to allow me to use the deposit stating it had "expired." How does money that didnt cost the hotel a dime expire? The Plaza rooms are currently $1000 per night. All I was asking for was a 2 night stay for the $2000 they took from me. Ill let you decide but I certainly cannot recommend a hotel that takes my hard earned money for nothing. Remember they opted to close and canceled my reservation. The staff took my case all the way to the Director of Finance of the Plaza who refused to help. Shame on you Plaza Hotel!
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