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The Huntington Rose Garden Tea Room San Marino Reviews from The Last Year
Post remodel: the bathrooms are mixed gender.
You walk in the main door. There is a row of sinks on the right and a row of stalls on the left. As I entered a man came out of a stall. We made eye contact. He was embarassed and so was I. I will never go back and I would never allow my daughter in there. Nice afternoon tea apart from a thin slice of beef on a slice of bread. Never seen that anywhere before. Grogeous grounds.
Cant complain about the service and the beautiful gardens
Cant complain about the service and the beautiful gardens but too expensive and food quality is sub par. Ticket for the park plus 75 per person comes to over 100 dollars per person after tips and taxes. Food is really underwhelming and the china and tea is low quality. They use tea bags not leaf. And they dnt even cut the crust off those girly finger sandwiches. Wtf. The tea service at the Langham down the street is much much better. Came for the experience with wife and daughter left hungry and disappointed. Would not be back. Give me a good dry aged steak and a beer over this fancy english crap any day.
A rejuvenating place to recharge the batteries.
Expansive gardens, a conservatory, library and galleries. Children have an interactive garden all their own to explore. Chines and Japanese cherry blossoms are in full bloom.
Amazing scenery and amazing price for what you get.
A lot of Tea rooms are expensive, $80+ For $62, the selection was amazing. Recommend sitting outside for a nice view, You do need to pay to enter the park however, which is where the tea room is situated. The service was really friendly, this man with curly hair took a photo for us and I could tell he was there to make our experience extra nice and comforting.
What a gem of a place! The petite sandwiches and cakes were
What a gem of a place! The petite sandwiches and cakes were wonderful! A special shout out to Efrim for his outstanding service at our table.
Although it rained and no roses yet.
I definitely saw the potential for the gard. The tea room was an exquisite experience. The food, service and ambiance was great. The art exhibit was just as nice. Me and my girls had the best time. I will definitely go back with a different group of ladies.
Exquisite.
It's pricey for sure but the quality matches. Our server was so helpful, friendly and professional. She even gave us fresh cups of our chosen tea blend in to-go cups when we left. The women hostess' could learn a thing or two from our gal. They were cold and inhospitable towards us when we were checking in this past Sat at 1pm.
It's been a long time since the last time - and in between
It's been a long time since the last time - and in between there was a whole pandemic and a complete remodeling of the tea room and of its concept. For some reasons, the rating on YELP is fairly low. I/we found it absolutely wonderful. Both the inside and outside of the place invite for a relaxing atmosphere. We were seated at the edge of the outside patio with unhindered view into the surrounding plants. The buffet from the old times had been abandoned and the more appropriate structure offers various choices. Suffice to say that all items we received were delicious. The service was charming. So glad to see this opportunity back. The only somewhat unrelated issue is and will increasingly be: The parking spaces to not suffice to accommodate the expanding visitor streams...!
I really wanted to love the Tea Garden.
I'm a big fan of the Huntington overall but stopped going to the Tea Garden eons ago because the food was disappointing. Flash forward to today: I had high hopes for the redesigned menu, especially with the new and improved building, but the food was not great. It gives me great pain to write this review, because so much could be done in this beautiful updated space set in the gorgeous Rose and Herb Gardens. There is nothing more sad than lost potential. For the $62 price point, the food was a thumbs down. The scones were flat out grocery quality. The standard desserts didn't wow, and I have had too many drool-worthy, delicious experiences at other CA museum restaurants to give these small treats anything more than a 3 star rating. Savory stuff: our salad (an add-on item) was nicely dressed but only one out of the several tea sandwiches was noteworthy. My teas were very good. Our server was WONDERFUL, but the wait team's attentiveness was marred by the reception host. At the end of our meal, the host literally noted that we were paying our bill, yet still proceeded to tell us that they would need our table soon. Whatever he said, he made me feel small. Not slick, dude. To top it off, a number of tables were empty and I saw zero wait when we exited. Please retrain your hosts. I still have great hope for the Tea Garden. I'll try it again if they make changes.
My friend and I had the traditional tea.
The layout is a huge improvement from the old tea room. The old tea room was very crowded, tables too close together. Plenty of space so you're not bumping chairs. I love the prints sprinkled throughout the main room. I'm not a huge fan of tea, but I enjoyed the jasmine blueberry tea. Scones were first up. We each had one and the sweet and savory assortment of food came soon thereafter. The staff offers to take pictures. My favorite was the salmon sandwich. I didn't try the curry carrot sandwich. I think I remember it from the old tea room. My favorite sweet was the fruit tart . Honestly, the traditional tea is enough food unless you want Prosecco.
Beautiful setting, decent food, spotty service.
This was our second visit to the renovated tea room. Same experiences both times. Very nice overall but the service really needs tweaking. The hosts are just not very welcoming or even friendly. We arrived at our reserved time on the dot but waited over 15 minutes to be seated even though there were plenty of tables. When we inquired the host sort of shrugged as though we were annoying her. Same experience last time. They really need to retrain or replace the host staff. The server, on the other hand, was very friendly and kind. We did feel rushed, and the check was plopped on the table before we finished eating. Overall, you go for the decent food and beautiful setting and try to ignore the service blips.
Overpriced, mediocre tea; terrible management
I went to tea at the Huntington Gardens' new tea house with 28 friends on Friday, December 15. The tea and snacks were fine overall: the Huntington signature tea is good, the rose tea is delicious, the earl grey creme is excellent, and the greedy tea with blueberry is very good. We had two varieties of scones: a weirdly sweet butterscotch scone that was not pleasant at all and a decent orange cranberry scone. The scones were served with fig jam, a too-sweet lemon curd, and chantilly cream (instead of the more traditional clotted cream). The sandwiches were fine. They were largely dry and mostly bread. The folks at the Huntington would be well-served visiting the Getty or other similar teas to see what the competition offers. (Spoiler alert: the Getty is far superior, at a similar price point.) The sweets were also just okay. And when I asked for honey for my tea (instead of sugar), I was brought out packets of Heinz. HEINZ HONEY. AT THE HUNTINGTON. For shame. The entire thing just kind of fell flat. We also ordered a cheese platter for $15, for which they used really basic cheeses and some dry toast. It was fairly disappointing. To accompany the tea, 4 of the 6 of us at our table ordered soup. The soup was on the thicker side and it was not particularly flavorful or well-seasoned. It just kind of fell flat. It was also not as velvety as soup often is. It looked and tasted like it was blended but not taken through a sieve. All of that said, we were there largely for the company of our friends and for the lovely scenery, so we wouldn't have docked the Huntington for any of the above were it not for what happened at the end. Even though we told the receptionist at check-in that two members of our party would not be able to attend (one was in the hospital and the other was with a friend who was dying of cancer), WE WERE CHARGED FOR THE TWO PEOPLE WHO WERE NOT THERE. Better still, we were charged without notice, after they presented us with a bill that was correct for our table and did not include the two missing friends. So they made it seem like they were charging the right amounts, but when they brought our credit cards back, the charges were greatly in excess of what was on the bill they had brought to our table. This is because they had unilaterally decided to add not only the charges for our two friends who couldn't make it, but also for another table entirely. WHAT?! When we brought this to their attention, they became belligerent. The manager on duty, Gina, told us that we were "lucky" that they served us at all, adding that they did us a favor by accommodating our group. Nevermind that we reserved months in advance, and nevermind that they're in the business of ... serving tea in the tea room, and we weren't any different than the other guests at the tea room at that time. This clearly demonstrated to us what she thought of her job and the tea room at the Huntington. So much for customer service, and for decency. I don't recommend the Huntington, I don't recommend the overpriced, mediocre tea service, I don't recommend the Tea Room, and I absolutely do not recommend Gina. I do recommend baking classes for the Tea Room, and I recommend classes on customer service for Gina and anyone of her ilk. No thank you.
Good and bad
It was a pleasant experience, the food was good and the tea (Huntington blend) delicious. But it is very expensive and one of the main problems is that "Open Table", the website for reserving a table, DOES NOT WORK. We came and had a table just by chance. We wanted to reserve and come back with our grandson. It was impossible to reserve a table, even in one or two months!
There's room for improvement
If the Huntington's tea room weren't at the Huntington, I'd give it three stars. I'm adding the extra star because being able to walk around the gardens and galleries before and after tea adds immensely to the experience. I had tea at the Huntington yesterday with two of my sisters-in-law. We were seated in the Herb Room very close to our reservation time. Our server, Yasmine, was attentive and enthusiastic, as were others who added hot water to our tea pots and cleared dishes. Our tea was excellent. Unfortunately, these pluses were balanced by some big minuses. The Herb Room was very cold, loud and plainly decorated. The food was ok but not great, and the experience wasn't worth the price. (We got the cheaper alternative, with no Prosecco, and with tip it cost about $80 per person.) I wish that the Huntington would release more tables to reservations. Reservations are nearly impossible to get. (We had gotten lucky that one had opened up a few weeks ago.) There were lots of people who'd walked up to the tea room entrance asking if there was space for them, and then they milled around the echoing lobby as they waited. Many were dressed in t-shirts and shorts, which made the tea room experience seem a bit less special. I've had tea at the Huntington many times over the last 30 years, so it's sad to see that the newly-remodeled tea room isn't all I'd hoped it would be. But I think that these points are fixable, and I hope the Huntington is paying attention.
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
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🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
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Click on "Take off the Market Option" in your portfolio
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Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
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Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Well through rate holding money for 180 days
Just wanted to put this out there as I find it quite weird. AT will hold money if your sell through rate is to low. I find this strange as you would think that sell through rate should reflect more on AT not marketing their site well enough to generate sales. It seems weird to punish sellers for listings not selling.
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerNo cares
Why is no one even looking at my reservations let alone send me a bud? They are top rest on weekends…any tips??
Give the best answerHow do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answer