Unethical and rude - The Garden Atlanta - Kaufe eine Reservierung
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Atlanta's Best Prepaid Restaurants that are most frequently booked by customers of The Garden Atlanta
🤮 1/5 - Unethical and rude
By 👻 @Alissa H, 09/27/2023 3:00 am
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Recently I made a reservation to dine at The garden room. I had the most unethical experience there. This restaurant turned me away for having a service dog. The girl (blonde) was hostile about it too. She kept cutting me off whenever I tried to speak to shout “DO YOU WANT ME TO BRING OUT MY MANAGER”. She said that they don’t allow pets or service dogs or any dog inside. I continued to explain again that he is a PSD service dog and usually he is not denied entry, and she rudely kept cutting me off to say “NO ANIMALS ALLOWED” and then says “I’m sorry” in a mocking tone. Last I checked this goes against the ADA act and is considered discriminatory and illegal. She was very hostile and honestly I was a bit shaken by the experience. I tried to call the manager on the phone about it after and he claims that they do allow service animals (which clearly isn’t true based on my experience). He said that as long as you can show documentation about your disability or your service dog then they allow you in. This AGAIN goes against the ADA act and is illegal and discriminatory. Service dog handlers are not required to walk around with documentation to show restaurants. After realizing how unethical they were, I was hesitant to give the manager my name or any information about me. He was very ruse and hung up the phone on me. I’ve never experienced this at any other restaurant and I do believe further action should be taken here.
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