Appointment - The Farm Inn Solihull - Kaufe eine Reservierung
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The Farm Inn Solihull Reviews from The Last Year
Great Food, Great Location and Great Staff! I highly recommend The Farm Monkspath!
I rarely write reviews when I go to restaurants but this time the experience was so excellent I highly recommend The Farm and I’ll tell you why. We arrived at The Farm as a family of 3 for Sunday lunch booking for the 1st time. My 6 year old son who is a beautiful confident child who has Autism. And anyone who has experience with autistic children will know or have experience of their challenges in dealing with new public places. My son is no different to others with autism and on this occasion was particularly challenging which made us as parents feel conscience almost immediately. Never the less the staff were wonderful and clam and accommodated us straight away after seating us in a lovely spot overlooking the garden. However as time went on we could see our son become more and more dis-regulated which was drawing attention to us to a point we thought about leaving the restaurant. I must say all the way through this time the staff were calm and attentive. At a particular point 1 diner 3 rows of table way approached our table to complain of the noise directly to us while claiming to represent all the diners in the restaurant. He even addressed my son directly in an angry tone, which drew even more attention to us making us want to move or leave the restaurant. In response and to accommodate this 1 diner”s complaint I tried to forcibly remove our son from the dining area. At this point the staff and the management intervened to settle us back in our seats to allow me to calm our son down while feeling even more conscience of the attention this episode on our son and us. Meanwhile the manager had offered the diner an alternative table of his choice and he accepted which allowed everything settle down. When the manager returned to our table to check on us she sincerely apologised on behalf of the restaurant for our experience and stated the diner should not have approached and embarrassed liked that and we had every right to continue having our lunch where we were. The restaurant staff and management made us feel so welcome. We decided due to the trauma and still feeling embarrassed, to ask for our main courses as Takeway. The manager was again so apologetic of our dining experience she didn’t even charge us for any of the bill. When we got home we managed enjoy our wonderful Sunday lunch. I highly recommend the lamb! Thankfully the story doesn’t end there. My wife and I decided to return to the restaurant for lunch today out of gratitude to the way we were treated by the staff and management. The experience and food was wonderful! I recommend the Wood Fired 1/2 British Chicken and the Cherry Bakewell for desert! The way we were treated by the staff and managed really restored our faith in people and businesses and made us feel we have every right to be there just like any other (normal) family.
Love it
Absolutely wonderful meal as usual. Love this place and food is amazing. Really like the specials menu such good choices.
Place to be in the summer
Extremely busy pub, especially in the summer. Great food options and loads of outside seating, including a patio with table service and garden benches
Just fab!
Great Sunday lunch excellent service and fabulous food. I opted for the sea bass from the specials and it was delicious. My husband had the roast pork and my son had a great pizza. We are so lucky to have this great gastro pub on our doorstep literally!
A wonderfully relaxed lunch experience for all the family.
Such a great lunch experience today with my family (6 of us aged 16 to 86). The service was impeccable - friendly, patient, helpful and professional. The food itself was delicious and beautifully presented. This was our first visit to The Farm in a while and we’ll certainly be back again soon.
Definitely a must try
Was in the area and decided to pop in for a bite to eat, food was great, really tasty and generous portions. Staff friendly and helpful
Quiz night
Great quiz night. Fantastic quiz master. Very helpful when you needed advice. Food value for money. Worth a visit to have a go
Sunday meal with family.
As always we all had excellent meals, there were 8 of us. 5 adults and 3 youngsters. All the food was fantastic, our waitress was lovely and very helpful, a very good afternoon early evening.
Great experience
Lovely meal, great choices for gluten free requirements and always great service from the bar and the waiting staff. Many thanks
Manager Dan swore, saying “sh*t” - very poor
I work next door to Farm. I went for lunch, ordered a cold wrap and 20 minutes later it hadn’t arrived. I asked long it would be, Dan - one of the Managers? Said it was on its way. I waited a little longer, by this time I had to return to work. I asked for a box to put my food in. I said the food took too long, Dan quickly became aggressive. He swore at me- saying “this was sh*t” a colleague of his with blonde hair was with us. I said to her “you heard that” she defended him. I paid and left feeling very shaken up by his reaction. Very unprofessional and poor customer service.
Great Staff Team
We thoroughly enjoyed evening out with friends at the Farm. Service was excellent & we were made to feel really welcome by the staff team. Nothing was too much trouble and they were extremely attentive to our needs, regularly checking in with us and serving the food very efficiently. The meal was delicious and beautifully prepared. Special thanks to Isaac for taking such good care of us and making sure we had the best evening. Would highly recommend.
lovely visit
Nathan & the team really looked after us so we had a stress-free evening as a family. The sea as was cooked to perfection & the pizzas were really tasty. Nice atmosphere and really attentive staff :)
Solihull's Best Restaurants that are most frequently booked by customers of The Farm Inn Solihull
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Appointment
By 👻 @BrazenShip70, 10/21/2023 9:47 am
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I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
2 Answers
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Don't like the Answer? Add another one. |
Answer from 🍑 @BraveCloth47 (10/21/2023 10:03 am)
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The site doesn't have resources to properly execute a reservation transfer. Some places allow it however the best bet is to open a chat on the listing from the seller and communicate there
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By 👻 @ExoticPaper57 (10/21/2023 10:29 am)
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By 👻 @BrazenShip70 (10/21/2023 10:40 am)
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By 🍑 @BraveCloth47 (10/21/2023 10:04 am)
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By 👻 @BrazenShip70 (10/21/2023 10:24 am)
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Then I guess I won’t worry
I paid the $25 fee but I guess I’ll wait and see what happens I’ll just use the persons info from original reservation
By 👻 @BoisterousSilver51 (10/23/2023 12:12 pm)
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If you change reservation they may cancel the reservation that happened to me.
Answer from 👻 @CopiousMotion64 (11/19/2023 1:39 pm)
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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