AppointmentTrader FAQ - The Deck at Island Gardens Miami - Kaufe eine Reservierung
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The Deck at Island Gardens Miami Reviews from The Last Year
The worst Manager ever arnaud espineira
The manager Arnaud Espineira is super disrespectful and rude!! In his LinkedIn it says that he is hospitality expertš¤£ he doesn't know how to talk or deal with people at all!!!! He makes this place the stay away place!! I will definitely not come back!!
The service was great! Jose at the bar took care of me.
The ambiance was cute. I don't like that the bar faces a wall instead of the restaurant or marina, but I still enjoyed myself. The food was good. I expected more greenery in my salad than was presented but everything was fresh, so I would get the buratta salad again but I left hungry. I will say it took a while for the hostess to seat guests. I waited in the hostess line (unnecessarily) for 10 minutes and it wasn't very busy.
Decided to come to the deck at island gardens for lunch,
Decided to come to the deck at island gardens for lunch, sat the bar and had Delaina and Rafael take care of us. THE SERVICE WAS EXCELLENT and the LOBSTER ROLLS were to die for!! Definitely will be coming back here. If you can, stop by the bar for a quick chat and amazing cocktail experience with Miami's best bartenders!!!!
The food and drinks were amazing!!! Server was very kind
The food and drinks were amazing!!! Server was very kind and knowledgeable. Service a bit slow the night we went but didn't takeaway from the experience. Had a great time!
My best friends brought me here for a belated birthday
My best friends brought me here for a belated birthday celebration as a surprise this weekend. I was immediately smitten by the scenery and upscale dining experience. There was live entertainment with an electronic dance DJ, musicians playing the saxophone and drums, professional dancer twirling fire on a baton, dancing, and the wait staff brought out sparklers to add to the magic. I ordered the filet mignon, mashed potatoes, and mushrooms which were cooked to perfection and delicious. Our server, Jennifer, was very attentive, polite, and friendly. We intend to return again soon.
We enjoyed the ambiance ,the people, the service was
We enjoyed the ambiance ,the people, the service was superb, a big shout out to Gaga our server , she gave us great recommendations. The seafood options were great , overall, the food was delicious. If you're in a mood for having food and drinks with friends, this is the place to be it is a perfect mix between locals & tourists
Me and my friends visited last Saturday and all I can say
Me and my friends visited last Saturday and all I can say is that we had an amazing experience! Place was packed and atmosphere was great! It was 4 of us and we started with octopus and agean spreads, both recommended by our server Dusan, which by the way did an awesome job! For our main corses we had branzino(the best I ever had-compliments to the chef), filet mignon, lobster risoto and truffle pizza with couple of sides! Our taste bugs were happy and dancing!! We finished up with tres leches and round of shots! If you like lively places with music, show and good food I am highly recommending The Deck! We will be back!
Cold food, bad drinks, terrible organization.
We arrive and the valet charges us 30 plus the service (tip) included since we paid by card. When we arrived at the reception the girl told us that the reservation we made by phone did not exist, and that she would try to get a table, so we waited for around 45 minutes, when we finally sat down they literally gave us the worst table, with people standing on the sides very close to our table. The drinks took an hour to arrive and even came after we had already finished the appetizer, a virgin mango mojito that we returned since it only tasted like water with mint and 3/4 of a lemon slice, the waitress didn't even apologize and I ended up drinking alone water since the bar was delayed and I had to wait another hour to have another one. The branzino was good, the asparagus was cold and the risoto lacked cooking, the risoto did not have a good flavor and all the food was cold. In the end the bill arrived, we realized that the waitress did not pick up the mojito that we returned and when we called her without telling her anything, she already knew that the mojito was overcharged. Very bad experience. To never return again.
Horrible
The valet service already includes the tip when you pay by card, when we got to the reception they never found our reservation and we had to wait 45 minutes for a table, which was the worst in the place since there were many people standing around us. The drinks arrived an hour later, they even arrived after the appetizers and the virgin mango mojito was literally disgusting, the food arrived cold and the risotto was poorly cooked and tasteless. When it came time to pay the waitress she never took the mojito off the bill and when I called her it was not necessary to say a word because she already knew what she had done and she told me that she would take it off the bill. The place is nice but it lacks a lot of organization and professionalism, I would never return
PĆ©sima organizaciĆ³n, tuvimos que esperar 45 min una mesa
PĆ©sima organizaciĆ³n, tuvimos que esperar 45 min una mesa porque no encontraron nuestra reserva, luego literal nos dieron la peor mesa, donde habia gente parada a los costados de esta, luego los tragos demoraron 1 hora y llegaron despuĆ©s de ya haber terminado el appetizer, la mesera nos dice que es porque la barra estaba demorada, el mojito mango virgen fue devuelto inmediatamente y que sabia a agua con menta y 3/4 trozos de limon (intomable) la mesera ni se disculpa y termine bebiendo agua ya que el siguiente trago demorarĆa una hora otra vez. La comida estaba fria aunque el branzino tenia buen sabor, el acompaƱamiento no sabia a nada, el risotto de langosta necesitaba cociĆ³n y de sabor no era agradable. "Al terminar"(por que no terminamos de comer), la cuenta venia con el mojito cobrado, al llamar a la mesera sin nosotros decirle nada, ella nos dijo que sabia cual era el problema y que lo quitarian (ella ya sabia que estaba cobrando de mas) y ademas la cuenta venia con 20% de tip ya cobrado. Muy mala experiencia, mala organizaciĆ³n, comida fria, tragos intomables, valet carisimo (y te obligan a pagar el tip si lo paga con tarjeta). MUY SOBREVALORADO!
The worst experience ever! We were waiting 1 hr for the
The worst experience ever! We were waiting 1 hr for the table. Our reservation was at 9 and table was not ready at 10 . They definitely need a better management and organization.
The worst experience ever.
With a reservation in place and we were still not seated even after 1 h of waiting. Clearly overwhelmed, overbooked.... So disappointed!
We had an exceptional experience at The Deck.
It was a beautiful night and the food (octopus, oysters, salt-encrusted snapper), wine, service and entertainment made this a night we won't soon forget. It's perfect for a romantic dinner, outside on the water surrounded by beautiful yachts! Our server Gaga was professional and attentive.
The best view in Miami
It was my friends birthday and our server Miguel S. made our night along with the manager at the floor which was Marija. The place is magical along with the food and drink menuās. We got the in front of the DJ stand with an amazing view. I will definitely recommend this place and come back. Thank you for everything!
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Booked 2 times by The Deck at Island Gardens Miami customers.
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Booked 1 times by The Deck at Island Gardens Miami customers.
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Booked 1 times by The Deck at Island Gardens Miami customers.
Ranked #42 in Miami's Best Restaurants.
Booked 1 times by The Deck at Island Gardens Miami customers.
Ranked #1 in Miami's Best Restaurants.
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venueās rankings & sales.
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Need to cancel a bid, not getting a responseā¦ how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been āmatchedā with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
I got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
I've earned $150 in a transaction and am not able to send this to my account. It's been rejected 3 times because I'm asking for too much?
The customer support function has provided zero responses and there are so many fees on the deposit process. What the heck? Has anyone been able to withdraw $ from earned bids?
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. Iāve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasnāt been transferred? Donāt want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean itās not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and havenāt heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. Iām looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellersā how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but havenāt sold yet. I havenāt made a sale yet since I just joined this week. I keep lowering the price, but am worried they wonāt sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservationās restaurant does not exist on AT?
How do I sell my when my related reservationās restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name āChiltern Firehouseā in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZāZ Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!