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The Cheesecake Factory Cerritos Reviews from The Last Year
Date night with the First Laddy and dinner.
I had a great evening at the bar today, and I had some wonderful conversations with Robert and Ricardo. The service was exceptional - it seems like the team is really stepping up their game. They rolled out the red carpet and treated us wonderfully. Hats off to the management for hiring such a great team. Thank you!
we used to come here every year for my grandmas birthday
we used to come here every year for my grandmas birthday dinner until we had the worst experience. we were a party of 12 and of course we knew the wait was going to be a long time which we didn't mind. i believe we waited an hour and a half for a table and once we were sat no waiters came in to take our order. we seen so many servers walking past our table, serving other tables and not one of them bothered to serve us. we waited over 30 minutes and after waiting that long me and my family were already upset at this point and my uncle went up to the hostess stand and told them how it's been over 30 minutes and we still haven't gotten served. 5 mins later we get a server. we knew it would be a waste of time if we would've left after waiting almost 2 hours for a table but then again this is my grandmas favorite spot and this is what she wanted for her birthday. that was the last time we celebrated her birthday at the cheesecake factory. we won't be dining at this location anymore.
Yooooooooooooooo! We come here maybe like once a month
Yooooooooooooooo! We come here maybe like once a month cause its close to home and if me and family cant decide on anything else. We hate the wait and the day we came they stopped giving us those buzzer instead they asked for our number and call us when our table is ready. But this time they accidentally taken my sisters phone number wrong even after she checked to followup on the table, the host said they gave our table to another party, my sister was annoyed since it was her birthday and we had to wait another 20 minutes for our table. Ambiance is always kinda quiet enough to talk but since there are alot of people its quite loud. The food was quite fast since i told the server we were super hungry we got to order right away and the bread came out quite fast. I ordered from the new menu they have online and wanted to try the Italian Rigatoni Pasta, Sausage, Pancetta, Mushrooms and Broccoli with Parmesan Cream and Ricotta Cheese and it was actually really good. My family ordered 2 Chicken Louisiana pasta, 3 chicken taco plate, and 2 crusted chicken romanos, and 2 basque cheese cakes and they were quite content with the service and food and total bill was about $200 not too bad for that amount of food.
Came in to eat with my family May 18th, 2024.
We had a reservation around 7pm. The waitress that took care of us was really nice but she was just not attentive and took awhile for her to come check on us and the drinks took forever to come. After waiting we were just over it and wanted to leave. We asked for boxes but that took another 15 minutes but she was very fast when it came to dropping off the check that's the first thing she dropped off instead of the boxes lol. The food quality was not good tasted different the last time I came here and the quantity of food was less than what I got before.
This is the first time I've been to a cheesecake.
Factory was quick with sitting, and the server was very on task of making our visit comfortable. Food was nice warm and just added the oven.
Their service is shit like you'll wait for hours lmao they
Their service is shit like you'll wait for hours lmao they gotta do better with quality and quantity and service causes. What the hell you'll just be waiting waiting waiting waiting
I'd Give A Zero If I Could.
Don't Come Here If You Have A "Big Group". They'll Tell You That You Need To Wait For The Manager, Let 10-15min Pass Then Tell You You'll Need To Wait An Hour To Be Accommodated. Meanwhile Groups Of 6 Plus Have No Problem Giving Their Name, & Being Seated Right Away. Mind You We Were There To Celebrate A Graduation. You're Better Off Going To A Nearby Restaurant Than Coming Here.
Worst service ever.
Just ordered three slices of cheesecake to go and it took more than 30 minutes. If my husband wouldn't have said anything they will not remember my order. Erika E. who took my order forgot my order. She's been calling order for people's that been there after me while I'm waiting right in front of her and completely ignored my order. I told her that I've been waiting for a long time and she just gave me the look and without the apology. Expensive restaurant and mediocre service.
Honestly, my visit to Cheesecake Factory was a letdown from
Honestly, my visit to Cheesecake Factory was a letdown from start to finish. Despite being seated promptly, it felt like we were invisible to our waitress. We practically had to wave semaphore flags to get her attention for basics like bread and drink refills, which never came despite multiple requests. As if that wasn't enough, our food took ages to arrive. We waited nearly forty minutes with just one measly appetizer to nibble on. And when I dared to ask about portion sizes, the response was snarky and unhelpful. Seriously, Cheesecake Factory, get it together. Your lack of care and slow service seriously soured what should have been a decent meal. The waitress only began improving her service once the meals came because she figured the tip was coming soon. Hope she wasn't too disappointed because Lord knows after that we didn't tip well. There was also a table of dumb teenagers smoking and hitting their vapes and the smell was very strong nauseating. Of course this isn't really on the establishment, it was definitely obvious enough for workers to pick up on. Count your days Cheesecake Factory.
My boyfriend and I were celebrating an anniversary so we
My boyfriend and I were celebrating an anniversary so we decided to go to cheesecake factory. The restaurant was extremely busy so we had to opt into sitting at the bar which isn't a problem for us. When attempting to order some of the appetizers several of our selections were either not in stock or they no longer serving which was disappointing. We ordered a steak and some potato and the portions are large. As mentioned previously it was a very busy day so even trying to go to the restroom was challenging. We grabbed a slice of cheesecake on the way out and enjoyed every morsel. The restaurant is dimly lit which could make it difficult to see during the night but is a part of the aesthetic. I'm not sure my boyfriend and I will be back due to the price and the lack of intimacy in our dining experience.
Great come back after mishap at start
After a small mishap when being seated, which was promptly dealt with by the female manager. We had a fantastic server called Kristen. The food was great and the server was excellent. She was happy, chatty informative and very attentive. Really enjoyed our meal and will definitely go again.
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Congrats on 3 mil
By 🍑 @BraveCloth47, 06/01/2023 9:25 am
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Congrats to Jonas and the team for hitting this revenue milestone. Looking forward to seeing what the rest of the year has in store. @ColorfulRod45
4 Answers
4 Comments |
Don't like the Answer? Add another one. |
Answer from 🦩 @FluffyStar64 (06/01/2023 9:28 am)
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🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
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Answer from 🥷🏻 @ColorfulRod45 (06/01/2023 9:38 am)
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haha thank you for the post!!! That's much appreciated, I guess two people were watching the number flip 🤣🤣🤣
All kidding aside - I know how much time you guys spend on the platform to make it what it is, very happy to have you!
ps. sorry for the duplicate reply, I just found a bug in the image ratios 🤦🏻♂️
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By 👻 @ExhilaratingRate70 (06/01/2023 6:23 pm)
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By 👻 @PureHate68 (06/25/2023 6:23 pm)
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