AppointmentTrader FAQ - The Capital Grille Orlando - Kaufe eine Reservierung
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The Capital Grille Orlando Reviews from The Last Year
Food was amazing and so were my guests.
A nice corner table, a c Ellen's service and food. Probably my favorite lobster ever, which I shared with my husband and it was still big enough. Prices seemed above average high~ but I guess it's that way everywhere. Time to get inflation down so we can all go out to eat like a princess's once in a blue moon!
Recently went to the Orlando location on International
Recently went to the Orlando location on International drive on Easter Sunday 2024. Had a reservation at 7 pm for 2 people. Arrive 5 min late and we're sat immediately. Restaurant was not packed slow for a Sunday evening in a holiday. Was greeted by our waitress took our drink order as well as appetizers. We order the oysters. After receiving our appetizer 15 min after ordering we sat for an hour. We're never asked if we wanted another drink. Our waitresses came and provide a glass of champagne and apologized for the wait. We were never told they were behind or how much longer after another 30 minutes we requested a manager and our bill. Still had not received our food. Manager stated we could go and our meal would be taken care of. As I understood this was the right thing to do I was upset on Easter no dinner and no other restaurants around open. The manager came out and tried to justify our late meal plan for an hour and a half maybe more because we were 5 min late. Mind you I ordered a med steak and my mom ordered fish with mashed potato's. A meal that takes 20 min max if they are behind. I went to a 5* restaurant food the food and great experience and this was far from a great experience. If the manager would have left us alone and let us leave I would have not had a problem. But justifying my meal not coming for me being late less than 5 minutes is ridiculous and horrible customer service. I love the capital grill but would never recommend this location!
tables way to close to each other
This place is nice but so extremely crowded that it was enough to really ruin the experience. We did make a reservation, it was not like we just showed up. The sat us at a table right at the entrance, but it was right in the way of staff and guests so we asked to be moved. They moved us to a different table and it was so close to the other table behind us that every time when anyone would walk by they bumped into me . Crazy! To spend $500 in a little bit over an hour and to feel like you cannot even move because you would disturb the people behind you is crazy. I would rather go to Texas Road House.
I have come to this Capitol Grille for the past ehhh 25
I have come to this Capitol Grille for the past ehhh 25 years for an annual trade show. I must say that the two times that I have been here this week have been quite disappointing. The service desperately needs to be addressed. Sloppy, sloppy, sloppy
Good food! Great wines! Great experience! A few misses and not quite perfect for business calls!
Great concept! Staff who almost always deliver! Really good food, classic Steak House as you would expect when you are in the US. Great selection of wines!! Disadvantages? The staff misses some orders which is annoying. In particular, the wine for the starter arrived 10 minutes after we had eaten... It is also very loud so business conversations are challenging.
The place looks cozy and romantic.
We had an early reservation and we were seated right away. The place was like half full but by around 7pm there was no vacant table left. The food was amazing. I got the tenderloin with lobster tails. I asked our fabulous waiter Pablo if the tenderloin wouldn't be dry and he suggested medium rare. I wanted a medium so we met half way. It was perfect, soft tender and flavorful tenderloin and the lobster was perfect too. My husband ordered the ribeye but he got a medium well so it's a little tough but has a good flavor. Medium done would have been perfect. Overall we had a great time and we would definitely come back.
Anthony took me to the Capital Grille for Valentine's Day
Anthony took me to the Capital Grille for Valentine's Day and it did not disappoint!! Everyone was so kind. I loved how the hosts all were wearing black and red for Valentine's Day! It added to the fun of the evening. We started with a shrimp cocktail and the dirty goose martini. (Not pictured) This was phenomenal! The shrimp was huge and the cocktail sauce was perfect!! The martini was perfectly prepared and the bleu cheese stuffed olives were *chef's kiss* For our entrees, I had our server's recommendation the double Cajun filet. This was PERFECT! I'm not sure if the Cajun spice caused the crust on the filet to be crisp or if that is the norm here, but it was phenomenal. The steak was cooked perfectly. Anthony had the Sea Bass and it was great as well! We also had the Lobster Mac & Cheese and the Spinach. Both sides were also great. Just when we thought we were absolutely full, our server convinced us we needed dessert. Usually, we aren't easily convinced but we agreed and went with his recommendation, the Crème Brûlée. This was fabulous and had us reminiscing of our honeymoon. Ultimately, I've learned everything is amazing here :-) Service, Ambiance, Food, and Drinks- you can't go wrong!
Always very good
Very beautiful restaurant with good food, it's a shame they brought my dish with the cut completely off and it took a while for it to be returned It didn't take away the shine of the night, service was impeccable!!!!
My FIRST, my LAST with my Money
As a first time guest to this fine dining establishment, I expected more than I received. I also got more than I could have ever imagined. Jody, our server, was knowledgeable about her menu- no doubt due to her length of service with Darden's Capital Grille and the high standard expected for the employees to be well versed with the menu. I liked that. But that is about where it ends for the compliments except for the bread options pre-dinner. They were very nice. Moving onto the meal. For our starters, there was a Wedge salad and crab cakes ordered that was shared between 3 of us. The salad was alright, burnt bacon bits but basically ok. The crab cakes, I thought we're ok. Honestly never had crab cakes before like these. They tasted more raw and cold than I'd ever had. And I guess I let a lot go because it was my first "fine dining experience ". NEVER AGAIN!! There were a few items we ordered for the entire table for our Entrees, buffet style items...the asparagus times 3, lobster Mac and cheese, and the mashed potatoes. The items are ala carte and were easily shared between our party of total 13. My personal entree plate was the seared Salmon with heirloom tomatoes, white wine butter and lemon basil mosto and when I tell you that I love salmon normally. It is an understatement BUT!!!!!!! not last night nor today!!!!! This dish, I'm sure on any other night would taste great because on paper it sounds amazing. But I DID NOT have this experience!!! The salmon was cooked with nice crispy edges but the entire time I'm eating this dish, I'm thinking, "Am I suppose to be tasting alcohol in this dish. So I read the menu description and yes there's white wine in this. So yes I was supposed to be ok with the taste of alcohol in this dish. NEVER AGAIN!!!!I was supposed to work a double today but I couldn't even make it on time to the first part of my double and had to leave work after attempting to hold it together. I have only had food poisoning one time before and it feels very similar but can't say for 100%. But I do know for 100% certainty that this experience has changed my thinking of the fine dining experience, food and my money. Automatic 20% gratuity is reasonable under the right circumstances but there is always exceptions to the rules. And really, she could have gotten a better tip from me but I don't do well with others TELLING me what to do. So she got what she got. But that will be the one and only time Capital Grille will get any of my money that I work for. The second time I threw up, I made that up in my mind and I can't see myself paying for another experience like this one. ⭐⭐ I'm so sad. I wanted you to be better.
My partner and I have always wanted to experience Capital
My partner and I have always wanted to experience Capital Grille, and the ambiance was fantastic. The dimmed lights and soft classical music set a great vibe. Our server, Mony, did a great job explaining the menu and sharing interesting facts about the people on the wall portrait. Now, onto the food - the Bone-In Ribeye, cooked Pittsburgh style, lacked seasoning, mainly tasting like grill smoke. The Lobster Mac and Cheese, with breadcrumbs, was amazing but could've used more salt. The bourbon Manhattan was strong but enjoyable. Despite the high price, the overall food experience didn't match our expectations. Recommending it for a first-time visit, but be prepared. Hope this review helps!
The steak was ok, would like to have more flavor.
But it was cooked to perfection. The au gratin potatoes needed more flavor as well. Our server was very friendly, and knowledgable of the menu. It was our first time here and they made it worth our while. The inside was beautifully decorated in lobby area and very clean.
Recognizing great employees and great service
We had a great experience at this Capital Grille as we’ve been to several over the years. The hostess was great upon arrival and departure and our server Demetra was wonderful. 5 stars for her service and attention to detail. The other women who assisted Demetra (apologies as I don’t remember her name) was spot on as well. They made a great team and I’m writing this review because it’s important to recognize great employees!
Poor management on response requested
Went there for dinner. The service and food was great. We ordered the surf and turf meal that is on the menu for $70.00. We had got the bill and it was over $500 for 4 people. We had $350.00 in gift certificates that we applied to the bill. After leaving a few days later we looked at the bill because we were talking about how high it was. After checking we were charged for 2 African lobster tails for $85 and steak was $60 when the surf and turf was $70. Multiple attempts to reach management has been unsuccessful and never got a returned call. Capital Grill as far I always heard was a high class place. Well I got fooled. As far as I am concerned it is a low class establishment
AMAZING!!!
Absolutely incredible!! ASK FOR MARISSA...she was impeccable from start to finish....her knowledge, personality, and attentiveness was superb! The manager, Kyle....just wow...he led the way!!! Between his genuine expertise and her persona, my husband, grandfather, his wife, and I were given an amazing experience. It felt flawless. No special occasion, just a great time!!! Thank you Capital Grille. Thank you Marissa. Thank you Kyle. Wonderful establishment, wonderful people....will return.
Absolutely incredible!! ASK FOR MARISSA.
..she was impeccable from start to finish....her knowledge, personality, and attentiveness was superb! The manager, Kyle....just wow...he led the way!!! Between his genuine expertise and her persona, my husband, grandfather, his wife, and I were given an amazing experience. It felt flawless. No special occasion, just a great time!!! Thank you Capital Grille. Thank you Marissa. Thank you Kyle. Wonderful establishment, wonderful people....will return.
Very Disappointing for Such an Establishment
This was so very disappointing- we went here for our big NYE dinner and were absolutely disappointed. The food was the most tasteless either of us had ever had- the steaks, the sides, everything.... This definitely was not a $250 meal. We will not dine at any Capital Grille again. We will stick with Ruth Chris, Mortons, Flemings... even Charleys was much better. There was no wow factor, not with the food, not with the service... very blazay...
We went here for our big NYE dinner and we could not have
We went here for our big NYE dinner and we could not have been more disappointed. The food was absolutely tasteless, both our steaks, the appetizers, sides, just absolutely blah. There were people dining in tshirts and shorts and it was NYE!- very disappointing. We will continue to go to Ruth Chris, Mortons, Flemings, Charleys... any of these have much better food, better atmosphere and are worth the money. Even Outback or Lone Star would be better than this was. We will never go to any Capital Grilles again. It is not at all what you expect and certainly not worth what you'll pay.
Five well deserved stars.
I made a last minute reservation (I'm talking 15 minutes before arriving) to celebrate a birthday & we were thoughtfully accommodated. The ambiance, the service and the thoughtful manner in which we were taken care of was incredible. Every single item we ordered was delectable ( steak, lobster tails, lamb chops, lobster mac and the mashed potatoes). We ended with dessert a whipped style cheese cake which we technically added to the bill after closing but our server Justin went out of his way to prepare it him self even after the dessert team had already left. I can't wait to enjoy more of the menu on my next visit.
Don’t miss this dining experience.
What a wonderful experience from the class of the dark wood to the knowledge and attention of the staff, this was a memorable dining experience. The martinis were made perfectly with hand-stuffed olives. Starting with a dozen oysters, which were delicious, even the bread choice was interesting and yummy. We had the Chilean Sea Bass and surf and turf, a 10 oz filet with a lobster tail. For the table we had lobster Mac and cheese and sautéed mushrooms. Everything was prepared to a “T”. The sea bass was scrumptious, the filet done perfectly medium rare and the lobster was cooked to perfection. There is a good wine list and the staff knows good pairings. Dessert was a lovely platter with a square of dense chocolate cake and one of cheese cake. This restaurant is well worth the visit if you want top notch food, outstanding service and a warm atmosphere.
Great dining experience
Service was excellent, food was delicious:. I need to reiterate the service: phenomenal. Jodi took great care of us. I recommend the beet salad, clam chowder, and crusted bone-in ribeye.
Orlando's Best Restaurants that are most frequently booked by customers of The Capital Grille Orlando
Ranked #1 in Orlando's Best Restaurants.
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
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Click on "Take off the Market Option" in your portfolio
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Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Payment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answer