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Champaign's Best Restaurants that are most frequently booked by customers of Texas Roadhouse Champaign
Ranked #22 in Champaign's Best Restaurants.
Texas Roadhouse Champaign Tripadvisor Reviews
Latest Reviews On Tripadvisor
10 Reviews
0 Replys |
Really bad service
My wife and I have gone to this Texas Roadhouse for years. We were always treated really well. Today, after moving into our new home we decided to stop there and eat. We were seated in the very back table, and it was so small. We have been seated at the 2 people tables before but nothing as small as this. We got bread and appetizers. They then brought our salad and chili and there was absolutely no space to put anything. I told the guy who was acting like a manager that there wasn't any place for our food so he took my salad back...WTF Out of the 4 people who dealt with us not a single person said would you like another table or even offered a I'm sorry for the accommodation. When we complained they just took our food back. They brought our check right after we received our entrees and told us to pay when we were done. When we left not a single person spoke to us. I have never been treated so bad by any restaurant. That was our last trip to Texas Roadhouse in Champaign, Il.
Be the first to ReplyLooked Over
The food and service was excellent once we got a waiter. There were only 3 tables with people in our section, and I had to get up to ask a waiter to help us after 15 minutes. He said he was busy serving, when I saw servers bringing out most of the food. I said really!. He stopped and waited on us. We were there about an hour eating once we received our order. Another family came in while we were waiting and the got there salads before us. I believe the problem was a waitress walking around and looking at people and not waiting on anyone. Pretty good wages for not helping anyone. Sorry about the sarcasm, but someone needs to see who is doing what. Once again, the food was great.
Be the first to ReplyDinner with friends
Had a great early dinner with bowl of chili and breaded steak with real mashed potato and wonderful dinner rolls. Everything was really good. Want to go back to try other things. Everyone was super nice as well!
Be the first to ReplyLaura is Awesome! 😃
The food was good; but our server was better! Laura, we absolutely loved your sense of humor and way that you took everything into stride. It was obviously crazy busy with not enough help. I wish we lived closer so we could stop in and ask for you to be our server again.
Be the first to ReplyEVERYTHING WAS EXCELLENT!!!!!
We have always had great service and food at the Texas Roadhouse in Champaign Illinois. The Manager Jeff is without question the best there is. Tonight we had a young man named Austin, he was the number one best server I have every had, and I have dined at lots of Texas Roadhouse locations. I wish there was some way to have Jeff manage every Texas Roadhouse and have Austin as the server.
Be the first to ReplyGreat place to eat in my opinion
I have eaten at several Roadhouses' and always enjoy them. I had a great steak at this one last time was tender and cooked as ordered, service was good also.
Be the first to Replyterrible
You can never get tables with chairs. waited 40 minutes and then told another 40minutes by useless unmasked manager. Had sections of tables and chairs not seating on Saturday afternoon no less.
Be the first to ReplyCovid Breeding ground
Employees and Manager do not wear mask. We requested our server to wear a mask and she refused to. Tables are about 3feet away and they fill every seat in the building. They also cooked my steak well done and dry when it supposed to cooked medium well
Be the first to ReplyGreat food!
Great food! Great drinks! Good time had by all! Waiter was on top of his game! We enjoyed our visit to Champaign!
Be the first to Replygreat meal as usual at this chain.
I have eaten at several Texas Roadhouses around the country and have never had a bad meal at any of them. The one in Champaign was no exception, it was great as expected.
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