This place is way past its old glory days, and it is a darn - TAO Downtown Restaurant New York - Kaufe eine Reservierung
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🤢 2/5 - This place is way past its old glory days, and it is a darn
By 👻 @Marios C., 03/19/2024 3:00 am
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This place is way past its old glory days, and it is a darn shame; I feel compelled to write a review about my last and final visit as an opposition to my first visit review above. Had a double birthday post-wedding celebration and was excited to bring my friends and relatives from overseas to experience Tao. I could not have thought that a place like Tao could botch a simple family style dinner on a quiet Sunday night - but they did. For starters, checking in. The scantily dressed blonde hostess/Maitre d/Manager was too busy on her phone to pay attention to the only group of guests arriving. After a perfunctory hello, Miss Tatoo had as wait for our table. I get it, restaurant policy is to seat whole parties but why keep us waiting for more after the whole group has arrived at a half-empty restaurant on a Sunday night? We were sat over 40 minutes past our reservation time despite having a reservation a month in advance, in a HALF EMPTY dining room. Service at the table was spotty at best and nothing like my previous visits. Either they were short staffed or they have a hard time retaining competent experienced staff. Food was slammed altogether at once without explanation of what is what. Drink orders took 15 minutes plus to arrive. I can understand some delays on busy nights but the restaurant was half empty. Table was not getting cleared in time in-between courses and as a result food was getting cold waiting on the runner trays while the table was getting cleared. I could go on about the lack of overall hospitality, and lack of attention but I will leave it at that. The only good part was the food which was indeed delicious albeit lukewarm to cold. Tao as is appeals to casual diners in their 20s and tourists with no service or hospitality expectations. We will gladly take our business elsewhere.
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