Firstly, I love this place and you can see my previous - Sushi Takashi Las Vegas - Kaufe eine Reservierung
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🤢 2/5 - Firstly, I love this place and you can see my previous
By 👻 @Steph S., 03/24/2022 3:00 am
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Firstly, I love this place and you can see my previous reviews but I feel like the past two times has been definitely below their normal... service?? Not sure if it's because of the pandemic but it's definitely not been the same.The first time I was disappointed was a few months back and I didn't write a review because I thought it might've been a one off due to the pandemic and things getting back to normal. The service was horribly slow and we were seated in the cute booths. We weren't able to waive down a server or even have servers to come by and help us. We felt invisible and the food took 30 mins to come out without anyone telling us it's going to be awhile or what we ordered would've taken longer. The restaurant wasn't even full at all. I was highly disappointed but wanted to give them another try before writing another review. The last time happened 2 days ago. We went and were seated right away. Again the restaurant wasn't busy so I thought this would be great service like before. The server came quickly and got our ordered. I had my child who was starving so I ordered an udon and shisho tempura for her first while the rest of us were trying to figure out what we wanted. The server came back quickly to check and take the rest of the order. The udon came out shortly so it was a great start.... Then it went downhill from there. We ordered two bento boxes, a mixed tempera, one sushi roll and a hand roll. I was disappointed because they told us after that they were out of uni and oysters. I really wanted uni and that's what I went there for specifically....Well then it took another 15 mins for roll and hand roll to arrive. Shortly after the two bento boxes and the mixed tempura..... we waited another 10 mins and no shisho tempura... yup that's at least 30-45mjn wait. I asked a server to check on it for me... he never came back to tell me the status ... 10 mins later I had to waive down ANOTHER server to check on it... same thing... no response back.. another 10 mins the shisho tempura finally arrives ... that's over an HOUR for the tempura, the table basically finished their meal before it arrived. My child was crying because she didn't have them and when they arrived it was piping hot (so they basically forgot our order and no one even apologized, just acted like nothing was wrong) I was really upset and my child was too. I don't believe I will be going back anymore. I'm really sad because I love this place and we were a regular and they knew my husband's name. I loved it but I don't think I can keep going back with horrible service. Absolutely disappointed.
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