HORRIBLE EXPERIENCE - Not worth $500 per person plus drinks. - SUSHI GINZA ONODERA Chuo City - Kaufe eine Reservierung
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🤮 1/5 - HORRIBLE EXPERIENCE - Not worth $500 per person plus drinks.
By 👻 @Justin R., 03/25/2022 3:00 am
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Summary: not enough fish, over priced, poor service and unimaginative execution.I'm not sure where to begin, what a disaster. I'll start by saying that I travel the world eating to give you some idea that I might know what I'm taking about. And I've been to Japan more than 5 times. I've eaten at Masa in NYC and various other Michelin rated Japanese restaurants so I have decent experience. I booked here for my 40th birthday thinking it would be a great way to spend the special occasion. With a prepayment of $1,000 USD for two people I didn't think it was too big of a risk by I was expecting something special.From the moment we arrived the energy was off. Out of the 16 available seats at the bar only 8 were taken. Half the restaurant was closed and there was only one sushi chef working. My wife and I were asked for our preference and we told the head waiter that we did not like Uni or Eel. Sitting next to us was a Japanese "money man" who was clearly all about the attention and was talking to the chef when we got there. I was handed a wine list and ordered a champagne by the glass. After that I wanted to order the Riesling and was told that they no longer had it (the list was not big so I found this a little strange). I then ordered a 2014 Glass of Chardonnay and the waiter came back to pour a 2018. Upon questioning why I was being poured a different vintage for the same $30 a glass I was told "sorry we can no longer get that wine". I politely suggested that they should either reprint the wine list or tell us this upfront. Anyway let's get to the food, the first appetizer was not good. It was a cold hairy crab jelly dish that just didn't work. When my wife and I didn't eat it after trying the waiter asked if we were not hungry. Instead of offering something else. We then watched the chef prepare another dish with Uni for the next 15 minutes without realizing until the very end that we had asked for a substitute. There was no substitute provided in our dish. It was just left short of the Uni which was a main highlight of the dish. We then go presented Monk Fish Liver which for me is also something I don't like, admittedly I didn't tell them this upfront but I just didn't think it would come up. They awkwardly replaced it with some slow cooked Tuna. There were only about 7 fish (nigiri) courses after the terrible starters and then the chef started an Uni course. Our Substitute this time was Squid nigiri... literally the bottom of the barrel. This I found to be very insulting and had to awkwardly request something a little more premium. Meanwhile the sushi chef would barely even tell us what he was putting on the plate and was entirely fixated on the Japanese man next to us. There was zero interaction with him. Very disappointing.We sat there for another 10 minutes with the squid still on the plate and had to request a second time for another dish - this time they reluctantly gave us some fatty tuna. Then the final egg dish at the end. From here we waited another 15 minutes for them to serve the final deserts while all the other seats got there's. The restaurant was empty for 10 minutes and we were left wondering what was happening. Finally our green tea arrived and my wife's was over brewed to the point it was black and bitter while mine was good. We again pointed this out and they apologized and changed them. They then brought us desert and awkwardly sing happy birthday to me when all we wanted to do was leave. After eating some of the desert the head waiter came to collect my place. Bumped it into my shoulder when clearing it and smashed all the dirty plates on my shoes with food going all over my leg. What a disaster. We could not wait to get out of there, and as we leaving we were handed a bill for the remaining $100 l for drinks (just 3). You'd think they would try and salvage the night by letting this go but they didn't. Honestly there is a reason this place lost its 2nd star and frankly they don't even deserve one. There are thousands of better ways to spend $1,100 is NYC and it's clear this place is just trading off their old good name. I feel cheated and like it ruined my 40th. Oh well, you live and learn.
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