It's so horrid how a place with such a nice and fun - Sunset Beach Shelter Island Heights - Kaufe eine Reservierung
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🤮 1/5 - It's so horrid how a place with such a nice and fun
By 👻 @Chase M., 07/03/2023 3:00 am
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It's so horrid how a place with such a nice and fun atmosphere can be so disrespectful to its customers. From the moment we stepped in and were seated, my party and I felt immediately abandoned as we waited for our food for a solid two hours. It was a busy day clearly and all restaurants have bad days, but we flagged our waiter so many times just to get an ETA on our food and we kept seeing him dance to the ambiance music with other customers and staff as if they had no worries. When the food did come out, it was unseasoned, small portioned, and just felt so careless. For such obscene prices, we figured the food would at least be better than what we can make at home. The food was somewhat undercooked and port of our dinner was sent to the wrong table! Furthermore one of our dishes never arrived, and they sublimated the dish for a smaller dish. The staff were incredible rude to a member of our party, after treating us as terrible all evening. Even when we righteously jotted down a poor tip based on the insulting service, the waiter caught eye of it and made the party feel uncomfortable by pointing it out and tried to misdirect the blame off of him. The waiter who abandoned us actually asked for a better tip! This is my very first yelp review just to let you know how garbage this place was. PLEASE dont encourage this restaurant's horrendous service by paying money here. It looks fancy and nice, but it does not deserve to be a business after what we just unapologetically experinced.
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