Failed service - Sturehof Stockholm - Kaufe eine Reservierung
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🤢 2/5 - Failed service
By 👻 @Erik L, 01/01/2024 3:00 am
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Failed serving and condescending butler. We booked a table in November for early seating on New Year's Eve. The table was small and without storage areas. After excellent oysters and champagne, it was time for the big Swedish lobster! In comes a large au gratin half of a lobster with an unopened claw and the waitress cannot serve it in pieces (this half must be divided in two) we get a minimal also broken "nutcracker" as a tool. The lobster is on a rack in the middle of the table and nothing else can fit. A salad bowl is sticky on the lobster tray and it is impossible to put the food on the small plates. The waitress offers to replace the dish but is not supported by the butler, who authoritatively explains that the kitchen does not have time to put out the food in another way and that we should not complain as this dish has been served before. The waitress does her best and the dish goes out to the kitchen again. Much later, a small plate of "lobster leftovers" appears. The serving is mismanaged. Sauce and fries are now cold. We feel humiliated by the court master, hungry and a couple of three thousand poorer! Sharpening, don't pick up a menu you can't serve!
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