Great food, service could be improved - STK Downtown Dubai - Kaufe eine Reservierung
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🙂 4/5 - Great food, service could be improved
By 👻 @rachellc101, 11/13/2020 3:00 am
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When we arrived, the servive was fantastic and we received drinks straight away. Staff were very attentive for the first 20 minutes until another group arrived (one was on a laptop so maybe they were reviewing the brunch?). The staff were so much more attentive to them than us. At one point staff checked on them 5 times before even looking at us. The reason for the high high score is that the food was fantastic. However it is not ok to be noticeably more attentive to the table that was next to us. A few times our water glasses or other glasses were empty and it took a while for Staff to notice. Also it seems unless you ask your specific server, who is not always there, your request does not get attended to (e.g. We asked for a cocktail and it didn't come until we asked again, we asked for no mayo and some starters came with mayo and when we asked someone she never brought the correct food so we had to ask again). Service 3/5. Drink 4/5. Food 5/5.
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