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Steigenberger Frankfurter Hof - Trade Reservierungs
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- Any Superior Room
- Superior (25 35sqm Double Full Bathroom Ac Tv Safe Minibar 1 Btl)
- Any Deluxe Room
- Deluxe (36 45sqm Double Full Bathroom Ac Tv Safe Minibar 1 Btl)
- Grand Deluxe (36 45sqm Renov King Full Bathroom Ac Tv Safe)
- Any Suite
- Junior Suite (46 55sqm Double Full Bathroom Ac Tv Safe Nespresso)
- Studio Suite (55 69sqm 2 Room Suite King Full Bathroom Ac)
- Any Executive Suite
- Executive Suite (70 90sqm King Lounge Dining Full Bathroom Ac)
- Presidential Suite (120sqm King Living Dining Bathroom Ac)
- Royal Suite (300sqm King Living Dining Kitchen Bathroom Ac)
Any available room type for 
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Market Price: Fr.
Steigenberger Frankfurter Hof Reviews from The Last Year
Perfect hotel in Frankfurt
Perfect location and fantastic staff. Rooms are large and well appointed, room service is quick. Unfortunately not possible to press suits after 7pm when I arrived but all in all a good place with very friendly and welcoming staff. I would recommend the hotel
Mediocre at best for what it wants to be
For the money they charge and what they want to be definitely not worth it. - Worn out desk chair that was completely unusable / couldn't sit on it - Access Card had to be renewed 4 times because it no longer worked - Had ordered breakfast that never arrived with an early flight - Room wasn't ready until 4pm - Suitcases weren't brought to the room after it was ready - No information when the room was ready, had to ask myself, no text etc.
Stolen item and terrible service!
Avoid this hotel in Frankfurt! The hotel looks nice from the photos online but it’s outdated, noisy and musty. The check in staff are awful and couldn’t care less at all about your experience. They are rude and don’t offer to even help with luggage. Location is good to metro but it’s pretty smelly and a dodgy area. The worst part about the ordeal was the fact that some jewellery was stolen and the staff. Did. Not. Care!! They won’t answer the phone or let me speak to someone who can actually help me. They need training in hospitality! It’s awful so I’ll be escalating to police.
Very unpleasant stay due to poor service and nasty reception behavior
Housekeeping staff does not speak, either German nor English. Impossible to get understood. On 1st day of stay, thee room was not made up and clean until 4PM when I returned to theehotel to get a rest before intensive evening. I did complain the following morning at check out. Reception denied any responsability and was very unpleasant. I think I was entitled to a discount that was very nastily refused. On top, The Concierge was barely accessible and present at its desk. Poor service and lousy Customer relationship for the rate charged.
Touch button shower? Please don't
Reception is nice and efficient upon arrival. We had a nice Deluxe room which is quite spacious. It was nice that they presented a nice plate of fruits and 3 sweet biscuits. But room was a bit dated and dark. The long sofa was dirty (you can see the black footprint). The shower area is frustrating with the “clever” touch button. Why can’t every hotel just make things easy of a simple Grohe tap? Toiletries are nice big bottles but again so many 5 star hotel refuse to understand that most of their customers are above 50 year old whose eye sight is starting to fail them. I constantly have to ensure I tell my husband which is shower gel, which is shampoo by doing some tricks so he doesn’t get confuse. We stayed here 2 nights and made up room staff are not train well. No top up of tea bags or coffee, same for toiletries. Excellent gym which is 24hrs and well-equipped. Breakfast buffet was ok. Not a lot of selection but the egg station lady is very pleasant and make excellent omelette. :) Location is very good. You can wonder easily into all places - shopping or river cruise or old town. Oscar their nice lovely resto and bar at the ground floor unfortunately was managed by service staff who is curt and have an army attitude - same as all the waiter and waitress we encounter at the popular bars in the street.
Beautiful, excellent experience!
What a gorgeous hotel. Fabulous rooms, historic charm, and excellent service. My room was modern, gorgeous, and upscale with heated floors and a beautiful tub with TV. I wish I could have stayed longer. The bar was fantastic in particular, and the staff was kind. Highly recommend!
I was excellent and luxurious
The hotel's location in the heart of Frankfurt made it convenient to get around, and the surrounding facilities were perfect. The central location was excellent, and I was moved by the deep sense of history evident in the lobby, restaurant, and throughout the property. I also used the hotel spa, where I received excellent service. Since all the facilities follow an analog approach, I highly recommend it if you enjoy a classic atmosphere. However, if you prefer modern and state-of-the-art amenities, I suggest considering and researching beforehand.
Only the best!
The Steigenburger is an amazing luxury hotel. The amenities made me feel like I was at home and everyone was so nice. I highly recommend this location and if I return to Frankfurt this will be my go to. The location was in easy walking distance to everything. Thank you for a fabulous stay! ❤️
The loveliest of hotels.
This is our second visit here. This is one of my favorite hotels globally-and will always plan to stay here when in Frankfurt. The hotel staff are extremely helpful, friendly and professional. The hotel is kept extraordinarily clean and well- appointed. The historic building is a treasure in itself -showcasing photos of its own history in some hallways. The location is exceptional - no need for a car to enjoy Frankfurt's city treasures. They have a reasonably priced early check in option and were generous with us when we asked for a bit more time checking out.
A bit of luxury in between 😊😊
If you have a meeting coming up early the next morning and you want to be there on time, an overnight stay at the Frankfurter Hof is perfect!! Friendly welcome, great room, very good mattresses with a selection of pillows, very quiet, slept really well. The breakfast with a huge selection lets the day start well!!!! Always happy 😊😊😊
Simply the best!
We are customers of this Hotel for many, many years. Lately we were a bit disappointed, we did connect this with the takeover of the Steigenberger-Hotels by a new investor. This last weekend however everything was back to normal and we experienced a 5 Star Hotel in all respect. No complaints, to the contrary, we had a fantastic WE and the breakfast buffet is yet again the best you can have. Worth mentioning the service, which is outstanding wherever, reception, concierge, bar, restaurant! Congratulations, we will be back, for sure! Pierre KREITZ - Luxembourg
Very good stay. Positive surprise
Great stay at the Steigenberger. I lived for many years in Frankfurt and now I travel regularly to the city on business, so I know the city and hotels offer quite well. For some reason, I regularly stay at another hotel in the area and not the Steigenberger, but this time decided to change and try this hotel. Must stay that experience was great. The hotel is an iconic and impressive building, old but extremely well maintained. From a location perspective it's very centric, great location, close to the shopping and business district. Room is very nice, well equipped, spotless clean, very good wi-fi connection, well stocked mini-bar, espresso machine...all in all, very nice room. Bed is comfortable allowing for a very nice sleep. Room as 2 double-glazed windows what isolates noise very well and at the same time can be opened for some fresh air. Didn't try the restaurant, but the room service. Food was ok, well served and delivered right on time. Staff in general very friendly and client oriented. Two areas which prevent me of giving the hotel the highest rating: 1. no usb sockets in the room, making challenging the charge one more than one device at the time. Did have only one adaptor (UK to EU) and usually I travel with 2 phones, 1 Ipad and one laptop. Business travellers today carry many devices and hotel is not prepared for this, at least in the room where I stayed 2. extremely slow elevators. In general had to wait a lot for the elevators, and when there, are extremely slow. I know that building is old, but an imagine that during peak times or with the hotel full it can be a slight struggle to go up or down quickly Overall, great experience. Will definitely return
competent and friendly
Great hotel, we felt very comfortable. Staff competent and friendly. Luxurious ambience and first-class service. Flat screen TV, air conditioning, minibar, desk and safe. Very central location, good connection to local transport.
Beautiful city hotel with lots of elegance
Very nice, very luxurious! Large rooms, very tasty food and good breakfast. The prices for drinks are overpriced, because they certainly aren't reinventing the wheel when it comes to a can of beer! The staff, as far as we can tell, were very nice but we were only there for one night.
!Best hotel in frankfurt
A lovely hotel in an excellent location. Walking distance from major sites, close to the shopping streets and with many restaurants and bars around. Very clean, beautiful rooms and most importantly - excellent service! Definitely a hotel to return to.
Main benefit is the good location
It’s a beautiful hotel that photographs well because of its grandeur exterior. It’s in a fantastic location too as it’s surrounded by sights, restaurants and bars. However, I did not find customer service to be satisfactory. Check-in was slow and there was no clear sign or line to indicate where we may wait at the reception. We wanted to bring up our own luggage but were told impolitely that the back-of-door elevators weren’t connected to the lobby elevators or something, and so they insisted to bring the bags up for us. That’s fine, but I did not appreciate the porter’s brashness. The amenities are dated. I understand it’s an old hotel and maybe they want to preserve its charms. But the elevators are slow and too small to even fit 3 adults with one check-in luggage each. The bathtub is strangely designed to be a too high and, it is difficult to climb in and out - it is not safe for elders. One last thing - it’s not super important but to keep up with times - I’d wish there are at least 1 - 2 USB ports available in the rooms for charging devices.
We had a great stay at Steigenberger Icon
The staff was very friendly and helpful. The breakfast was great. The room was exactly what we needed for our time in Frankfurt. We had drinks at the bar one night and it was quite busy. I would take a taxi or car service rather than the train to this hotel.
Meets the expectations - with a smile
All is as it should in this Hotel - excellent location, friendly and efficient staff, big rooms, good amenities… the hotel is right next to opera, shopping and reasonable also for most business visitors. Valet parking in particular was useful. The breakfast was not extraordinary, but had all we needed and the service was good.
Wonderful Stay
We are very happy to have chosen the Steigenberger on our return visit to Frankfurt , absolutely exceeded our expectations in every thing location, the Junior Suite, the meals, Spa facilites, etc but... THE STAFF is the real difference maker! Having visited many luxury hotels the world over this one has a wonderful and very well trained staff. And thank you again for making us feel at home. Special note to Eva who took the time at Oscar's and during breakfasts to make magic of those moments. Definitively the place in Frankfurt.
Heartfelt thanks for an exceptional stay
I wanted to express my sincere gratitude for the exceptional experience I had during my recent stay at Frankfurter HOF. From the moment we checked in until the day of our departure, I was thoroughly impressed with the quality of service and attention to detail. I appreciate how V (Assistant Front Office Manager) assisted us with our check out issue. The staff demonstrated unparalleled hospitality. Each team member I encountered was not only professional but also incredibly friendly and attentive. Their warm welcomes and eagerness to assist with any inquiries truly made me feel valued as a guest. Truly an Iconic property.
This is one of the nicest hotels in Frankfort.
Employees here are well trained, polite and professional. I want to give a special thanks to employee K. Horbotava who went out of her way to help us in an early check-in after flying 26 hours without sleep. This hotel is clean and elegant and only 3 blocks from Christmas Markets. Our room was very large, marble bathrooms and hotel is well decorated. Door men are extremely friendly and helpful with providing directions and helping with getting luggage to the room.
Iconic hotel in a great downtown location.
Lots of things to see, do, eat, and drink within walking distance. Old world, high class decor and vibe. Beds are comfortable and great water pressure in the shower, although the whole half-glass door into the tub/shower is awkward. Full service room cleaning with turndown service each night. Small but cozy bar. Service is great and the staff is friendly and professional. Oscars restaurant is part of the hotel and serves great food.
Talk about old world glam, this is IT.
Classy, gorgeous interior. Not overly bright nor dull, just the right amount of glow. The essence of luxury~ ;) We stayed here in September for our stop in Frankfurt, it was one of the highlights of our Germany trip. Great location, walkable distance to plenty of things to see and do in the heart of the city. Hotel staff were friendly, helpful and amazing. I received an email prior to our arrival asking for the preference of our hotel room and any amenities we needed.. I truly appreciate it. Thank you Leonard! Though it is a small gesture, you have to admit that it makes you feel special every time :) The breakfast is pretty standard European buffet style.. However, the hotel suites were nice and modern. Did I tell you how comfortable the bed is?! It's comfy! You even choose the kind of pillow you prefer..picky sleepers know what's up. We also thoroughly enjoyed the spa service, what we consider one of the Best Spa treatments from a hotel. Georgina is Awesome. My husband got us the Spa Suite and all I could say is "Man didn't we feel reborn afterwards!" The only thing though...wish we could have stayed there longer! lol. Until next visit!!
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Top PostsGreat Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Last Reply by 👻 @AssuringPrice78 (08/08/2023 7:25 am)
16 Thumbs Up
2 Replys, 1 commentWorked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Last Reply by 👻 @DiscriminatingPoison48 (08/08/2023 12:14 pm)13 Thumbs Up3 Replys, 0 commentsGot into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Last Reply by 👻 @ConstantFold59 (10/20/2023 5:50 pm)6 Thumbs Up1 Reply, 0 commentsVery easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Last Reply by 👻 @FineCrush77 (07/29/2023 8:52 pm)8 Thumbs Up3 Replys, 0 commentsFabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Last Reply by 👻 @GainfulEdge65 (03/19/2024 2:48 am)5 Thumbs Up1 Reply, 0 commentsGreat reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Last Reply by 👻 @IngenuousButton32 (06/02/2023 11:01 am)6 Thumbs Up1 Reply, 0 commentsIncredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Last Reply by 👻 @FineCrush77 (07/29/2023 8:51 pm)6 Thumbs Up2 Replys, 0 commentsBest platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
2 Thumbs UpThis app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Last Reply by 👻 @GrippingAttraction64 (08/11/2023 5:43 am)4 Thumbs Up2 Replys, 0 commentsWorked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
3 Thumbs UpSuccess on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Last Reply by 👻 @CelebratedStreet63 (03/15/2023 7:29 pm)16 Thumbs Up5 Replys, 3 commentsLove this app!
So glad I came across this app :)
Last Reply by 🥩 @DecadentRoof69 (01/30/2023 5:54 pm)8 Thumbs Up2 Replys, 0 commentsQuick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Last Reply by 🥩 @DecadentRoof69 (01/30/2023 5:54 pm)7 Thumbs Up1 Reply, 1 commentPrime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Last Reply by 🤠 @DeliberateScale19 (02/01/2023 9:42 pm)3 Thumbs Up1 Reply, 0 commentsGot impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Last Reply by 🥩 @FamousStation67 (01/10/2023 10:55 pm)3 Thumbs Up1 Reply, 0 commentsWorked perfectly to get into Carbone. So delighted
perfect
Last Reply by 😎 @MaternalRecord73 (01/22/2023 6:32 pm)3 Thumbs Up1 Reply, 0 commentsWorked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last Reply by 👻 @AuthoritativeUmbrella71 (12/01/2022 12:40 pm)10 Thumbs Up3 Replys, 1 commentLast minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
Last Reply by 👻 @AuthoritativeUmbrella71 (12/01/2022 12:41 pm)8 Thumbs Up3 Replys, 2 commentsIt works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Last Reply by 👻 @ZestfulSeed54 (11/29/2022 12:45 pm)5 Thumbs Up2 Replys, 0 commentsMoney transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Last Reply by 💯 @BraveHand53 (11/28/2022 7:49 am)6 Thumbs Up1 Reply, 0 commentsLove this app
Got to go to places otherwise unreachable
1 Thumbs UpEasy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Last Reply by 👻 @EnjoyableJelly34 (11/14/2022 12:34 pm)5 Thumbs Up2 Replys, 0 commentsPayouts Blocked Because of Sell Through Rate
Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
Last Answer by 👻 @FetchingWatch40 (07/03/2024 11:00 pm)4 Thumbs Up2 Answers, 2 commentsTune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
Best answer by 👻 @GiddySoup13 (05/02/2024 7:28 pm)3 Thumbs Up1 Answer, 3 commentsI will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Best answer by 🍑 @BraveCloth47 (04/26/2024 2:58 pm)3 Thumbs Up3 Answers, 3 commentsAppointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Best answer by 👻 @CopiousMotion64 (11/19/2023 1:39 pm)2 Thumbs Up2 Answers, 5 commentsBuyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Best answer by 😺 @ChattyChain37 (09/08/2023 5:38 pm)6 Thumbs Up1 Answer, 1 commentPrepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Best answer by 🥩 @FamousStation67 (07/06/2023 6:51 pm)4 Thumbs Up2 Answers, 7 commentsCongrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Best answer by 🦩 @FluffyStar64 (06/01/2023 9:28 am)5 Thumbs Up4 Answers, 4 commentsNeed to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Best answer by 👻 @HandsomeCollar14 (06/29/2022 11:31 am)4 Thumbs Up6 Answers, 3 commentsWorking on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Best answer by 👻 @EvocativeFold67 (10/02/2021 7:37 pm)3 Thumbs Up12 Answers, 1 commentProcess after bid is accepted.
Hey @EvocativeFold67, welcome
to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Best answer by 🥷🏻 @ColorfulRod45 (09/18/2021 1:07 am)3 Thumbs Up1 Answer, 2 commentsWhere do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
Best answer by 🦩 @FluffyStar64 (07/13/2021 9:05 pm)3 Thumbs Up12 Answers, 2 commentsWhat happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Best answer by 🥷🏻 @ColorfulRod45 (07/08/2021 9:28 pm)2 Thumbs Up4 Answers, 4 commentsSteigenberger Frankfurter Hof User Reviews & Question Forums
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