I went through the drive-through last night and ordered - Steak 'n Shake Trinity - Kaufe eine Reservierung
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🤮 1/5 - I went through the drive-through last night and ordered
By 👻 @Michelle A., 08/27/2023 3:00 am
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I went through the drive-through last night and ordered only a milkshake. I sat at the drive-through window for at least six minutes. I could see through the window that the employees had time to chat and laugh, but no one had time to go check and see if my milkshake was on its way. The server that had taken my payment was staring at the register and playing with her fingernails and checking out her split ends. I paid $5.50 for a milkshake that I never got. It upset me so much they just drove away. I would pay extra just to get decent customer service. UPDATE... stop by steak and shake today and the manager was very kind and gave me my milkshake.!
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