How does support work here?

By 👻 @BlamelessAttempt26, 12/24/2024 2:36 pm

I've sent in a few support requests via the chat but all have gone unanswered. From the support requests, I see that @ColorfulRod45 (https://appointmenttrader.com/user/ColorfulRod45), @FluffyStar64 (https://appointmenttrader.com/user/FluffyStar64), and @GloriousSeed75 (https://appointmenttrader.com/user/GloriousSeed75) have all been online since I've sent my request messages.

Is there a special way of getting a response to by service requests? Do I need to be of some user level to get a response? I would think by being a seller on this platform and generating revenue for the platform via the fees that that would be enough reason to answer service requests.

Please advise.

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Answer from 🕵🏽‍♂️ @ComprehensiveStem21 (12/25/2024 11:28 am)

Support is non existent. I kept having to reopen my ticket just to still be unanswered. I gave up. There’s fees everywhere here, for sales, for cashing out your money? $15 to send me a zelle and 3% on top of that. They make money off of everything but don’t answer any support questions. What a joke

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How does support work here?