Sat night long wait times and slow service - Saké Restaurant The Rocks - Kaufe eine Reservierung
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The Rocks's Best Restaurants that are most frequently booked by customers of Saké Restaurant The Rocks
Ranked #14 in The Rocks's Best Restaurants.
🤢 2/5 - Sat night long wait times and slow service
By 👻 @EmLenttie, 03/12/2022 3:00 am
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We went there last night for first time and have to say I was so disappointed to see the lack of service for this level of restaurant, I think they must have been short staffed as our waiter seemed to be struggling to keep up, there was a long wait for drinks and between each meal took atleast 45 mins except dessert as I think those are all pre-prepared, one of our starters and main meal dishes came out after everyone had already finished that course. We ordered al a carte, perhaps they are only ready for the set menu. We ordered drinks and it was forgotten and had to chase up, we asked for dessert menu and again had to chase up. The waiters were obviously overloaded with the current bookings as well as walk ins that came in which was too many guests for the amount of staff on, I wouldn’t return or recommend to anyone now as I wouldn’t want anyone paying that much almost $600 for our table where you can get better service at a much less expensive restaurant . The dishes were nice, but honestly expected more from this place, our local Japanese we love and get the same amount of satisfaction with the food at much less of the cost. The atmosphere, location, hype and the dragon egg dessert is what I felt this place is riding on from last nights experience, food and service should be at the top of the list for a place like this.
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