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Russell's Steaks, Chops, & More Cheektowaga Reviews from The Last Year
Never Disappoints!
Russell’s never disappoints! Had a table of 6, with 3 couples on a very busy Saturday evening, but that didn’t stop our wonderful waitress from taking care of us like we were her only table. She was a joy and very attentive. I personally got the Filet Neptune, and it was SO DELICIOUS, it will be hard for me to ever order anything else when we go there. Everyone with very satisfied with there choices. Russell’s is top notch from beginning to end.
Perfect Staycation!
My adult daughter's birthday, a perfect day to book a family dinner and a few hotel rooms! We were seated exactly at our reservation time. Our large group ordered a variety of different entrees and sides, and everyone was delighted with their choice. The staff was very attentive and the filets, steaks, chops, and fish dinners were perfectly prepared, and memorably delicious. The rooms were clean and attractively decorated, the included breakfast exceptional! Looking forward to next time!
Nice place for Celebrations
Nice dinner! However, read your bill, 20% tip is automatically added no matter if you’re a party of 2, 4 or more. Had both steak and seafood and both were delicious.
Valentine Day dinner 2024
Had a lovely Valentine Day dinner here. It was superb and the service was outstanding. Our waiter, John was very professional and friendly
Never lets you down
Russells is a never disappoint, excellently run oasis. We stay several times a year where we start in the lobby bar for a cocktail and view the giant TV screens, dine on 5 star quality food, walk in the Heroes garden after eating and walk back to your super clean room. Perfect every time. All we have to do is Repeat!
Hubby’s best birthday gift ever
Russell’s was divine. Lovely decor,great service,best sea bass we have ever had ( saying lots fora steak house ) . Also, charge card mistakingly left in room which was turned in immediately and contact was prompt. Russell’s never disappoints
Owner is rude
would have given Russell's a 4,star if I was basing my review on food alone, however, the owner, Russell, ruined our experience . My party of dinner guests witnessed Russell within the first 45 minutes of being there berate his staff on 3 different occasions. We watched and heard him swearing every word under the book at his staff. Screaming and yelling at them. One of the situations., our waiter was taking an order from the table across from us and when he turned to walk away Russell was walking by and they bumped into each other. Totally not the waiters fault but even if it was, did not deserve to be treated like he was from Russell. I told our waiter that' I was so sorry he treats you like this and that I cannot believe you work under these conditions He is an embarrassment to himself and the restaurant and he needs to retire or taken lessons
Burned food
Burned crisp stake and the only thing done to fix the issue was scrape the steak and returned it to me. I decided to leave after payingfor the entire meal. They never took off the price for the steak
Wow! Excellent!
Immaculate restaurant! Filet Mignon was so tender, you didnt need teeth! Lobster bisque was creamy and delicious! Waiter was attentive and very friendly. Russell actually seated us and was quite charming.
Fabulous Steak Dinner
Classy Steak House with outstanding service, excellent meal. We celebrated New Year’s eve at Russell’s and really enjoyed the experience
Williamsville's Best Restaurants that are most frequently booked by customers of Russell's Steaks, Chops, & More Cheektowaga
Ranked #15 in Williamsville's Best Restaurants.
Ranked #16 in Williamsville's Best Restaurants.
Tune into NBC News - Top Story Tonight 7:40p ET
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Answer from 👻 @GiddySoup13 (05/02/2024 7:28 pm)
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