This was the most disappointing restaurant of my Chicago - RPM Italian Chicago - Kaufe eine Reservierung
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🤮 1/5 - This was the most disappointing restaurant of my Chicago
By 👻 @My-Linh D., 08/02/2022 3:00 am
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This was the most disappointing restaurant of my Chicago trip, not because of the food, but because of the staff, especially the host. We had a reservation for RMP Italian at 7:30 PM with the VP of our company. Needless to say, it was an important reservation. We get to the place a bit before 7:30 and checked in. The host tells us that our table is almost ready and the people before us have their check. However, in my head, I am thinking there is no way that the party will leave soon since people like to chit chat and sit around after the check. Half an hour later, we ask the host again, and she keeps telling us, WITH A SIDE EYE AND ATTITUDE, that the table will be ready soon. I do not mind waiting but the fact that she gave us attitude especially when we were very nice in asking, that did not sit well with me. An HOUR later, we asked again, and the people were still at our table. At this point, we were pretty annoyed. There were no accommodations but plenty of sass from the host. We decide to go to the bar and grab drinks as we wait. An hour and 40 mins later, we finally got to our table. I am not going to review on the food because I cannot believe a fancy chain like RPM could be so unprofessional. I understand that it is no one's fault when there is a bottleneck but being able to deal with it in a reasonable and kind way is expected. Giving an attitude is not it.
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