The Ritz Paris is an institution. Its beauty, location, and history speak volumes, making it a landmark that few would consider researching through reviews. Having had the privilege of traveling to Paris from a young age, I hold many cherished memories there, mostly with my family. Over the years, I have continued to return to Paris almost annually, often solo and sometimes with friends. As a lover of fine dining and luxury, I frequently indulged at establishments such as Plaza Athénée and the Four Seasons. Last year, after a delightful shopping excursion, a Parisian friend and I decided to enjoy tea at the Ritz. Upon kindly requesting to sit outside, the hostess inquired if we were guests at the hotel. As I was staying with my friend, I replied in the negative. She then politely informed us that it was not possible to sit outside. While I am only assuming this restriction was due to our non-guest status, the experience left me puzzled but not deterred. This year, during another visit to Paris, I stayed with the same friend. After shopping at Zengs next door around lunchtime, I decided to visit the Ritz once more. I approached the same restaurant on the left side, whose name escapes me. When I asked the hostess if I could have an omelet, her immediate response was to inquire if I was staying at the Ritz. Upon learning that I was not, she informed me, with a touch of condescension masked by a smile, that they did not serve omelets, and I left feeling bewildered. I wish to emphasize that on both occasions, I presented myself with utmost decorum, dressed appropriately, and approached with the highest level of politeness. While I understand that the Ritz has garnered immense attention on social media, especially during fashion weeks, I find it perplexing that such an esteemed establishment would exhibit such dismissive behavior. The Ritz has long been synonymous with the pinnacle of hospitality. It is a bit of a shame that it has become an Instagram sensation, seemingly focusing on flashy socialites and ephemeral trends rather than maintaining its core values of hospitality. This shift feels more like a passing fad than the enduring legacy of one of the greatest references in worldwide hospitality, if not the greatest. These two incidents have left me questioning whether its illustrious reputation is being overshadowed by a new, less inclusive culture. Regrettably, due to these experiences, the Ritz Paris will no longer be an option for me. Fortunately, Paris, the City of Light, offers numerous other splendid alternatives. Respectfully, A Devoted Traveler and Luxury Enthusiast from Montreal

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Given that this is one of the swankiest hotels in Paris, you might expect the staff to be on the snobbish side. If so, you could not be more incorrect! At a hotel with the reputation of the Ritz, you would expect an elegant room, a fabulous menu, and superb service. And, indeed, you will get all these things at the Ritz. What you may not expect is a staff that -- regardless of whether you are mega-millionaires or a couple that has saved for years to make a stay at the Ritz possible -- will treat you as if you are the most important people on the planet. If they know your estimated time of arrival, the doorman will greet you by name with a warm welcome. The concierge (who knows Paris intimately) will spend as much time as you need to help make your stay in Paris memorable. The waiters -- whether in the breakfast room, the Bar Hemingway, or the dining room -- will treat you with affable efficiency. The staff at the pool (the largest hotel pool in Paris) will even teach you how to swim if that is what you want. My wife and I love the Ritz! In a city that treasures its art, the Ritz has turned hospitality into an art! Expensive, yes, but a stay there is something you will never regret.

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Since at least the death of Princess Diana, my wife and I have wanted to visit and possibly stay at the Ritz. On a recent Sunday morning we arrived in Paris from the USA. When we got to our hotel (not the Ritz) our room was not ready so we decided to take a cab to the Ritz and look around. We arrived at the Ritz at approximately 9a and almost immediately after we arrived we were "greeted" by a security guard. We told that guard that we really wanted to walk around (the main floor obviously) but the guard said that was impossible in a tone that was not just unfriendly but made us feel like untermenschen. We asked the guard if he would walk around with us but he refused. So we took another cab and left. I can assure any reader of this post that my wife and I will never stay at the Ritz (although we had and have the financial ability to do so). Richard Kaufman, USA

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Basically there's 2 staff to every guest. I appreciate that they could help make reservations to French restaurants and events during my stay. The pool and spa were amazing! The food was okay... And the high tea was closed.

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I stayed at Charlie Chapline Suite (1 of 16 prestigious suite) for 2 nights, which is worth about 20k for 2 nights, from May 18 to May 20. I love to travel internationally, and enjoy staying at the luxury hotel for the average 10k per night. So, I know what the standard for this price at the luxury hotels is. However I regret my choice to stay at the ritz paris, because of their poor service. When I decide to pay, I also expect to get treated as much as I paid. First, Concierge didn't explain to me how to use the room equipment including the window opening and multiple buttoned old antique machine, so i have to figure it out by myself. Second, the room service people took my full water bottles i asked and left empty water bottles. I asked them to bring me the water, and they told me it will be extra charge. I asked the concierge team, but they told me it's my fault to press the do not disturb button, which I am not aware of which button they are talking about. They also have the physical do not disturb sign. What is point of having the physicial sign if you have the buttons which you didn't explain? Anyway, is Giving me the water that hard when I am staying at Charlie Chapline Suite? Third, Staff members treat me and my fiance like I and my fiance are tourist, not the hotel guests. When we enter the hotel, they blocked us and asked us how they can help us. We just wanted to walk around the hotel, but we have to explain to them we are staying at the hotel. This was annoying. For your information, I experienced the afternoon tea, breakfast, and the hemmingway bar because it is famous at here. But, I don't understand why so many people are trying to enjoy these because I don't see any uniqueness. Also, I went to shangri la paris and le grand control right before ritz paris. I spent about 10k per night for two other hotels, and their service met my expectation. But, not ritz paris. I am very disappointed and I will never come back. This hotel is historical building, but their service is not to the level where it should be at this price range at this time. I raised this concerns. The manager (I have never seen during my stay) popped up from nowhere, and he kept asking me how he can make up to me. It sounds like I am trying to get something from the hotel when I am about to leave the hotel. He kept asking me to take his card and make the reservation through him next time, for him to make up. But, I don't want to waste my time, and their attitude and service already ruined my vacation. Again, I would not recommend this hotel to anybody with high expectation or used to the similar priced luxury hotel standard.

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I made reservations for this place and everything was extremely delicious to eat. The aesthetic of this place is amazing and picturesque worthy.

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In two, absolute delight. A warm and inviting dining room, refined and peaceful. Brunch for two. Champagne was provided, and my martini was perfect. Service was beyond expectations, and there was no rush whatsoever; we were able to enjoy a spectacular brunch together without interruption, all the while having a phenomenal server check on us to ensure we were satisfied. Satisfied is too small a word. This was bliss. Highly recommend taking the time to enjoy brunch at the Ritz; you will NOT regret it at all!

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Came last year as a bucket list trip with my 20 year old daughter but I just had to come back - another five star perfect stay. Thank you to Sarah for all of the pre arrival help especially in setting up an Anniversary surprise for my husband and to Arthur for taking care of us in Paris and beyond. Breakfast team perfect such a beautiful room and great to see Nicolas again. Get the hotdogs and cheeseburgers at Bar Hemingway! Nothing compares to the Ritz in Paris. Make sure to check in with concierge team before visiting museums ect for tour guides or skip the line tickets. Beautiful apartments , must visit the pool too! Thank you Ritz we can’t ever stay anywhere else. À bientôt !

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A lot of things are absolutely immaculate. Others things are less so, and the service is sometimes disorganised and complacent. For what they charge, it is not the right standard. Incorrect bookings made, TV not working, air conditioner broken, things requested for the room taking too long etc. Minor irritations perhaps but not what you book the place for.

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I booked an English afternoon tea , we arrived about 15 min early. We were bought to a desk and they told us to wait, and to go to an other desk when it was time .We were welcomed very nice. The room looked lovely. We received a glass of water ( not cold!) We received the menu and ordered a 68, menu. First came the tea ,I asked for some cold milk to go with it. 3 waiters later I got it. We thought there was to much staff walking around , not noing what the other is doing After receiving our tea , 15 min later we received the etagère with food.Looked and tasted great.. Glad I have visited the ritz, but would not recommend the high tea menu.

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Brought the Mom here for Afternoon Tea, while we were in Europe for our Mom-daughter vacay. Quite the experience and so much fun! Servers were beyond nice and helpful. Sandwiches, pastries and teas were so delicious omg! If you're ever visiting Paris, definitely go for Afternoon Tea at the Ritz; very much worth it! Bon anniversaire!

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