Bad Bad Service. Will never go back! - Restaurant Ibid Singapore - Kaufe eine Reservierung
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🤮 1/5 - Bad Bad Service. Will never go back!
By 👻 @YS, 04/15/2021 3:00 am
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Basically I got burnt by the 1st course because the waitress knocked and spilled the bowl of hot soup on me, my whole shirt, jeans, underwear was drenched, and I was scalded. Instead of offering me help and support, the waitress stood back, and I had to ask for wet wipes and tissue to dry myself. On top of that, the soup was on my seat and all over the floor, I had to ask for it to get clean up. Everyone stood around to see nonchalantly, instead of offering help immediately. My outfit was soiled, I got scalded. It was a birthday celebration for a friend and I couldn’t leave. The service was terrible. There wasn’t commiserations offered for my dry cleaning or for the accidental injury. It was only after we expressed our displeasure, one of the waiter offered to waive the wine pairing. And only through the bill then we realised the the wine pairing was just waived for 1 person, actually, that wasn’t big of a deal.. but seriously?) This really shouldn’t happen, but what shocked me was the level of service after.. it was terrible. Instead of offering care, the waiter explained that accidents happened every now and then and I should accept and be ok with it. I really thought this restaurant had better service really. Terrible terrible experience. Will never go back.
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