Let me start by saying we now go to El Pulpo, for the same - Restaurant El Barquito San Antonio - Kaufe eine Reservierung
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🤮 1/5 - Let me start by saying we now go to El Pulpo, for the same
By 👻 @Y G., 03/22/2023 3:00 am
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Let me start by saying we now go to El Pulpo, for the same quality of food, great service, and lower prices. We were loyal customers for many years, especially after the pandemic. We would go once a week or so; yes, we eat out too much. We would mostly get carry out. They got my order wrong TOO MANY TIMES and I'd find out when I was home. They would forget to put shrimp, or oysters, or other essential parts of my plate. I would call the restaurant in hopes of them giving me some sort of credit for the following visit, since I didn't want to make the trip back, butttttt almost every time it would take 15 minutes to get any sort of management on the phone and they'd only offer to "fix" the order, expecting ME to drive back. And I did drive back several times because they'd forget to put a plate or something "big". It was ridiculous. The last few times they just kept me waiting forever on the phone, I'm hopes of speaking to a manager, even after I hung up and called again. Needless to say, I quit giving them my money. Service is just bad (carry out or dining in).
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