Very disappointed. - Restaurant Alouette København - Kaufe eine Reservierung
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København's Best Restaurants that are most frequently booked by customers of Restaurant Alouette København
Ranked #19 in København's Best Restaurants.
🤢 2/5 - Very disappointed.
By 👻 @Anonymous, 06/01/2023 3:00 am
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I reserved a table at 5pm yesterday and was there earlier (4:45pm) just to make sure that i was on time. At around 4:50pm (while seated just across the main graffiti automatic roller door) I saw a young female wearing a blue polo top shirt and black jeans hoping that she will announce my name and get me. She basically walked in front of me (twice) without saying anything or just a matter of courtesy if “I am waiting for someone”. I’ve got a booking at 5pm so obviously the staff members would definitely know that some customers are waiting to be collected downstairs. At 5pm, none of staff member showed up until I called the restaurant. I was expecting that the customer service here is going above and beyond. I traveled half away across the world and my experience here was very poor. Management team, you need to be aware of this. I dined in Central (top 2) and Maido (top 11) , 2 of the 50th best restaurants in the world and their customer service were excellent! and your restaurant is not even close.
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