Redhill Restaurant Wellington Tripadvisor Reviews - Redhill Restaurant Wellington - Kaufe eine Reservierung
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Redhill Restaurant Wellington Tripadvisor Reviews
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9 Reviews
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Shocking behavior from the owner.. terrible food.
APPALLING behaviour.....never ever have experienced this level of customer service . rude and unapologetic owner. Does not admit his mistake of serving us a Sichuan chicken dish full of dried chillies and hardly any chicken ..nothing but filled with dried chillies. When we told him and his other rude and unhelpful staff...this young staff member started ignoring us and would not come back to the table to even refill our water on the table. Owner is very rude and threatened us combined with his very poor and unfriendly attitude. Felt verbally harassed . When gave him the feedback about the horrible dish he served us..he started saying racist comments that where we were from and have we eaten Chinese food before....????? And this is how they serve Chinese dishes....the owner did not want to do anything to handle the situation and said he "doesn't care". Really horrible and shocking behavior from the owner. Very poor attitude from a businessman dealing with customers providing the worst customer service. Unfriendly waiting staff - they were ignorant and very unprofessional. Owner is the worst must not be in a customer service role and environment. Such poor and irresponsible behavior and attitude shown by the owner and would not apologize or rectify the situation - when feedback given by us a customer. The ownerโs poor attitude needs to change and he needs to start listening to customer feedback and respond effectively to customer complaints and handle the situations and complaints in a way better manner.
Be the first to ReplyHot Pot goodness
Hot pot was so good, the house chilli sauce so yum. Such a variety of items and we left so full. Portion sizes were generous even if seafood and meats.
Be the first to ReplyHUUUGEEEE Portions
I got a shrimp fried race and when it came I was a bit dissappointed. The book looked so small and for what I paid I didn't feel I got the value. I WAS SO WRONG. It's like the bowl had magic rice. I kept eating and eating but somehow the bowl wouldn't finish. My friend who got the same dish also said the same. I almost gave up my dream of finishing the bowl but in the end, I handed the waiter an empty bowl with two chopsticks and restored my pride.
Be the first to Replybig portion
We went there for hot pot dinner. The price ($36) is all you can eat and we think it is reasonable. Each dish's portion is very big so you must not order too many dishes at once. We are not sure we can ask for smaller portions or not while we might like to try more food next time. The food is not easy for us to buy by ourselves at supermarket so we will surely go back again from time to time. You can choose 2 kinds of soups for the hot pot. Nice. I suggest making reservation before going as there are quite a lot of people at night. We were feeling so full after the dinner.
Be the first to ReplyDelicious
My fist time at this restaurant but it wonโt be the last The hot pot was amazing. The hot and spicy soup was nice and spicy and even better when the additional spices provided were added. The seafood was very fresh as were the vegetables. The staff were very attentive. Highly recommended
Be the first to ReplyDo not go here!
I came here with a group of friends for my birthday. I wish I hadnโt! This use to be a really fun place for a byo. However now they have at least 3 security guards standing in the restaurant watching your every move. It makes you feel incredibly uncomfortable. Theyโve taken all of the enjoyment out of the place. The staff were incredibly rude. I witnessed the manager of the restaurant yelling at his staff and treating them terribly. When I asked him not to speak to people that way he turned really nasty towards me. We left immediately.
Be the first to ReplySIzzling sichuan cuisine at very reasonable prices
Red hill is bit of a Wellington institution by those in the know. There must be a lot of people in the know however, as it is always packed, so booking in advance is advisable. All the sichuan standards (ching quing chicken, boiled beef and lashings of dumplings) are all there and are typically cooked to perfection. Wait staff are attentive and good humoured, even if the dining environment can be a little chaotic. Ambience is a weak spot, with the interior looking a little threadbare. That said, the food more than makes up for this. If you like sichuan and are in Wellington, check out Red Hill
Be the first to ReplyGreat taste
Come here almost everyday for lunch. Pretty authentic taste. Love their home-made pickle that is something you must have!
Be the first to ReplyShocking
We booked for a birthday dinner for 8:30, sat down for half an hour before I asked for menus because no one offered them to us. Was told a 20 minute wait on food (this was after we were told that we would be charged $15 even if we ordered food under that amount) another 30 mins later still hadnโt received our food. Once again had to ask when our food would be ready and when the food came out it was cold after all that. Staff was so rude, while we were eating they were coming around lifting up our wine bottles to check if they were empty. Horrible experience. Staff were more concerned with charging a corkage and $15 to every person than with serving customers and giving a wonderful experience
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