Rude Hostess, Dining Experience Not Worth the Price - Quality Italian Denver - Kaufe eine Reservierung
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😒 3/5 - Rude Hostess, Dining Experience Not Worth the Price
By 👻 @betsyco2016, 03/04/2022 3:00 am
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This will be quite a contrast from my last review in January 2020. Once again, we received a gift certificate to QI for Christmas, and were looking forward to going. We had reservations for 6pm, and arrived shortly before then. There were quite a few diners already there at that hour. The hostess did not greet us, and, although there was no one else in line to check in, she kept us waiting like we were inconveniencing her, while she looked at her screen. Finally, we were escorted to a table in the bar next to the front windows, which were wide open to the chilly night air. The bar music was very loud and thumping, and we did not want to sit half way outside, so we asked to be taken to another table in the dining room. When we were escorted back to the hostess, she scowled at us, and told us that half the restaurant had been booked, so she didn't have table options. I pointed out that there were a number of open tables, but she said they were for other reservations. I asked her where OUR table was for OUR reservation, and she just kept looking at her screen. Finally, we were taken to a table next to the entrance to the kitchen. We thought "well, this is the best we're going to do," so we sat with our backs to the kitchen opening. The waiters going in and out nonstop during our meal were annoying, especially for a restaurant as expensive as QI is. Even though we were in the back of the dining room, the bar music was still loud and thumping.
Hoping to get past the rudeness of the hostess, we ordered a tricolore marg that we had enjoyed before and a beer. The marg was not as good as I remembered - more citrusy. Our waiter, Zak, however, was great! We asked him about a dish we saw being prepared tableside with fire, and he said it was the spicy lobster rigatoni, so we ordered that, the crab and avocado salad and brussels sprouts. The salad was as tasty as the first time, and we had some to bring home. There was quite a wait between our salad and main course, however - so long that we stopped Zak and asked him when our entree would be coming. I liked the lobster rigatoni, but my husband wasn't a fan. We both liked the sprouts, however. We each had a glass of wine, but the prices/glass are not for the faint of heart.
There are many excellent Italian restaurants in East Denver and Cherry Creek (Brunos, Cucina Colore, Nonna's, to name a few). Next year, we will ask for a gift certificate to one of those restaurants, where they are glad to see you and don't try to pawn a table off on you in a noisy bar or next to the kitchen.
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