Food good, let down by decor and service - Purnells Birmingham - Kaufe eine Reservierung
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Birmingham's Best Restaurants that are most frequently booked by customers of Purnells Birmingham
Ranked #19 in Birmingham's Best Restaurants.
😒 3/5 - Food good, let down by decor and service
By 👻 @Gareth R, 03/02/2023 3:00 am
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Experience was a little disappointng overall. We've eaten at several michelin starred venues previously, and this was the least special, despite most of the dishes being very good. My 3 star (average) rating is based on a comparisson to other restaurants at this level. There were several factors that made this NOT feel like a premium experience - the decor feels dated and well overdue a refresh, it feels like a cross between a premier inn reception and an indian restaurant. There was £2 supermarket soap in the toilets, which is fine at home....just not what you expect when you're paying £350 for lunch for 2 (break out the Molton Brown please!). Also, I paid the full discritonary 12.5% service charge, which, on reflection, I wouldn't do again. The service was fine, but not special, so on reflection I'd have left £20 cash. Most of the dishes on the tasting menu were very good, I'd say 9/10 for majority. A couple weren't especially tasty, probably scooring more like 6/10 for this level of restaurant. Am I glad I went? Yes as I've wanted to try it for some time. Would I rush back or recommend to someone else? Not until the place has a revamp.
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